The Account Manager will serve as the main business contact and resource for existing clients within a defined territory, meeting on a regular basis to review reporting, address any concerns, and help further enhance the relationship. As part of the sales team, the Account Manager is there to ensure client satisfaction through retention and renewals of contracts, and continue conversations about our products and services that add value to their business. Be a consultant to existing clients and help them grow!

What We Offer

• Virtual work environment
• Competitive base salary, bonus and commissions, mileage reimbursement
• Robust benefits package – medical, dental, vision, life, disability, 401k and PTO
• Sales Academy – We provide in-depth training to our new hires to learn as a group. Real life lessons and a thorough understanding of our products and solutions giving you vast confidence as you interact with clients. Your Success is our Success.
• Generous dining reimbursement when you dine with our restaurant clients

Essential Duties and Responsibilities

• Collaborate with Account Executives to ensure consistent and effective management of clients, including product renewals.
• Be a part of the welcome appointment, to engage with client first hand, ensuring a smooth transition during onboarding process to increase client retention. 
• Interact with existing clients to qualify them for merchant cash advance products, meeting monthly targets.
• Confirm business information provided and viewed on our websites is accurate and up-to-date, working with our internal Client Content team to resolve issues.
• Review business intelligence reporting tools and provide insights and implications to clients as well as consult on possible solutions/ideas to grow their business or address challenges.
• Notify Account Executives of business leads.
• Spend significant time in the field within assigned geography, visiting with at least 12 restaurants/clubs/bars per week for business review meetings.

Qualifications

• High school diploma or GED required; Bachelor’s degree is a plus
• One year of customer service or sales experience, ideally in a small to medium sized business environment
• A focus on high-touch customer service; strong interpersonal, written and verbal communication skills
• Solid teamwork, judgment, presentation, mathematical and decision making skills
• Ability to explain complex reporting in terms that others can understand; serve as an expert to the client on data analytics
• Willingness to spend considerable time in the field each week, meeting with existing restaurant/club/bar clients
• Valid driver’s license and reliable vehicle

We connect diners to fantastic restaurant experiences by offering unique card-linked offers thanks to our ability to leverage advanced technology and powerful data analytics, while simultaneously providing value to our strategic partners' overall loyalty programs.

We work alongside our restaurant partners every day, sharing in the ebbs and flows of their business while helping them achieve their dreams. We provide marketing and financing that work with their business and are truly pay-for-performance. We help them increase revenue, traffic, and customer engagement. Importantly, our services do not require the merchant to discount or give away their products.

Even more, we enhance our partners' loyalty programs by offering a turn-key, scalable dining rewards program that is right for their business model and leverages their unique brand to help increase the value proposition for their customers.

Finally, we connect our millions of members to our participating restaurants, allowing them to earn the rewards they desire when dining out.

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.