Overview
Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer a hybrid work model and flexible work arrangements?
The Relativity Learning Management Associate helps schedule training and certification activities, and manages headquarters-based and virtual training programs and projects related to the support of company training and certification offerings. You will work with training, certification and customer success teams to coordinate details for on-site classes, webinars and exams, including open registration sessions and client-requested sessions. You will also assist with several other tasks, such as support tickets, content review and testing, and responding to customer inquiries related to training and certification.
Your Role in Action

• Review, assess and respond to training- and certification-related support tickets
• Understand client requirements and coordinate with customers to organize training classes and certification exams
• Advise clients on training and exam selection
• Schedule training, webinar and exam sessions across internal systems, including Salesforce, and On24
• Work with managers to assign trainers to appropriate training sessions and support trainers
• Manage the preparation of training and certification materials and coordinate logistical items before scheduled sessions (e.g., shipping, printing, lunch orders)
• Help with the implementation and publishing of internal trainer resources for new training content
• Follow documented operating procedures for scheduling and coordination and recommend improvements or enhancements
• Help with contents such as workbook review and lab testing
• Demonstrate commitment to core company values
• Additional projects as assigned

Your Skills

• Presentation and customer service skills
• Two or more years of experience leading small- to medium-sized projects
• Exposure to education and training methods, practices and technologies
• Experience with customer service and working in cross-functional teams

About Relativity
Relativity is a team of passionate people always looking to grow and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences-and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.
So, please come as you are. We can't wait to meet you.
Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Equity program
Training investment program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.