Company Overview

Paylocity is a cloud-based payroll processing and software company that operates in a direct-to-client capacity. Paylocity leads the industry by combining cutting-edge products with outstanding customer service and has been recognized by both local and national publications for successful innovation and growth.

With three major locations in Schaumburg, Illinois, Lake Mary, Florida, and Boise, Idaho, along with a robust remote workforce, Paylocity offers its employees exceptional culture, complete benefits, and opportunities for advancement – achievements affirmed by consistently high rankings by Glassdoor for Best Places to Work, Best CEO, and Best Places to Interview.

Paylocity is a company made up of people who love where they are and what they do. We are always looking for dedicated people to join us.

Position Overview
The primary objectives for this position are to build and test client sites and to import and analyze data for our existing Web Benefits clients. This position will appeal to you if you are someone with strong attention to detail, finds the world of the benefits interesting and a multi-tasker who loves interacting with people and data.   Our reputation has been built on the foundation of an overall commitment to customer service therefore providing exceptional customer service is our top priority! 

Performance Objectives/Job Duties
 

• Build and configure application to client specifications, including benefit plan rules, details, life events, prices, text and documents primarily focusing on annual enrollment and mid-year plan changes
• Test client sites to ensure configuration works as expected
• Work closely with the Web Benefit Support Specialists to research and trouble-shoot issues
• Work directly with clients as necessary to clarify plan rule or reconcile data
• Audit data from various sources
• Produce reports providing summary and detail for audits
• Coordinate EDI feeds with external vendors: insurance carriers, TPAs and payroll/HRIS systems
• Other duties as assigned

Experience and Skills:

• Self-starter and quick learner. You will need to exercise independent judgment in setting your own priorities and workflow.
• Willingness to perform a wide variety of tasks and projects independently.
• High customer service orientation and the ability to develop strong internal relationships.
• Effective verbal and written communication skills.
• Strong analytic skills, attention to detail, dependability, and follow through.
• Ability to effectively solve problems by finding and using key resources.
• Ability to translate broad goals into personal action plans and timelines.
• A confident, positive attitude.
• 2+ years in a customer oriented role.
• College degree preferred.