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Hybrid

BI Application Support

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Discover. A more rewarding way to work.At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity: Job

Description:

The Data Warehouse Department within Business Technology is seeking a BI Tools Administrator for the Data Sourcing and Platform Engineering Team. This position requires strong leadership behaviors and a proven record of managing multiple conflicting priorities, embracing Discover Values & Leadership Behaviors, facilitating LEAN principles promoting process efficiency, and experience leading key interactions and programs.The candidate for this position must be able to work in a dynamic, fast-paced environment, and motivate team members and stakeholders. In addition, the candidate must have the ability to think strategically, innovatively and creatively, and have the passion to embrace and drive new ideas in the company with the ability to weigh risk and benefits for initiatives.The team supports production environments requiring 24x7x365 coverage. The BI Tool Administrator is responsible for ensuring responsiveness and resolution to production issues with a support coverage team and act as a point of escalation.Key Responsibilities:

  • Manage the overall BI Tool footprint in relation to: The management of our Tableau/Cognos/ESRI tools and the hardware they run on. Coordinate with support teams such as Middleware Ops, Win Ops, and Audit to ensure the environments are running effectively.
  • Implement monitors and controls to proactively manage the environment
  • Vulnerability remediation
  • Manage Server builds / snapshots / and failover procedures
  • Maintain critical environmental documentation
  • Perform troubleshooting of complex issues and be able to serve as Tier 2/3 support
  • Implement analytical frameworks and consolidated dashboard views
  • Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Skills:

  • Bachelor’s degree (Computer Science, Information Systems, Math, Statistics preferred) or equivalent experience.
  • Experience with Tableau and Microsoft Server operating systems
  • 3+ years experience in Information Technology
  • 3+ years experience in a Systems Administration role
  • Working knowledge across all domains within infrastructure services; Microsoft OS/Hardware/Storage technologies
  • Ability to manage workload with minimal supervision.
  • Ability to manage multiple tasks simultaneously without compromising on quality.
  • Excellent analytical ability and experience making data driven decisions.
  • Excellent communication, both written and verbal. Must be able to effectively communicate to varying levels of management.
  • Linux Knowledge a plus

#LI-KE We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation + Time Off
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Discover provides 7 paid holidays.
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Professional Development
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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