Client Implementation, Sr. Manager- Client facing

| Chicago

What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of the BCS team! We work in a fact paced environment delivering big data solutions to our customers. Our data assets are used by our customers to grow their consumer portfolio as well manage financial risk.

The Customer Engagement team partners with our customers to understand their strategy and align the project scope to our batch capabilities. We translate and document the ask into ‘TU speak’ so that our technical teams can implement.

“We are empowering a marketplace that can offer consumers a broad array of financial options to buy homes, cars, durable goods and all of the necessities in life that, in our absence, would be nearly impossible to afford.” –Tim McCarthy; VP

What You'll Bring

Background in an client-facing functions that support existing and new client deliveries end to end – from initial scoping and quoting through implementation and post-production support

Expert in analyzing and documenting business requirements

Ability to foster enterprise relationships directly and successfully navigate a matrix organization

Experience managing individual contributors and managers on strategy, associate development, and solution development

8+ years of professional experience; Bachelor’s degree in finance, management, or computer science or equivalent field.

We’d love to see:

Knowledge of the consumer credit reporting industry

Previous experience in Consulting

Ability to: problem solve; work with little formal guidelines and direction; make decisions using the appropriate level of information; provide appropriate guidance to others; balance external and internal requirements

Driven by intellectual curiosity and independent thinking

Professional, positive, and outgoing demeanor

Impact You'll Make

In the first 90 days – Gain a high level understanding of batch products and which are leveraged by the customers supported in your space.

Work with your direct team to become familiar with their day-to-day activities and determine where your expertise can help make them successful.

Beyond 90 days – Build relationships with aligned sales leaders and engage in dialogue referencing customer strategy as it pertains to batch products. Work with your team on driving out opportunities for batch consultation and help grow their abilities within this space.

Leverage historical metrics as a baseline of what good looks like and identify areas of improvement

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SASLanguages
    • HadoopLanguages
    • TableauLanguages
    • AccessDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • TumblrCMS
    • HubSpotCRM
    • IntercomCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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