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Culinary Operations Manager

| Chicago

About the role:

As our first Culinary Operations Manager, you will be responsible for bridging the gap between recipe development and production launch. Working primarily in our production facility, you will finalize recipes/formulas, establish preparation procedures, train the team, and oversee quality for all new product launches, all while providing quality assurance support and optimization for existing menu items. You will bring test kitchen concepts to life for our customers by understanding how to balance quality, consistency, and the unique flavors / ingredients that our customers have come to expect from our brand.

What kind of person are we looking for?

  • Efficiency minded, process driven and detail oriented - all i's dotted and t's crossed!
  • Reliable and approachable - you love to support a team
  • Strong organization and project management skills
  • Openly collaborative (big egos need not apply!)
  • Hands on - you love working with equipment in a manufacturing/kitchen environment to enhance and scale recipes to delight our customers

In a typical week, you will...

  • Work closely with our Recipe Development team to learn new recipes and provide insights, and technical/testing support
  • Scale recipes to production formulas, and define and create needed documentation to ensure seamless execution (including finalizing production formula/procedures/tools, yields, nutrition documentation, final product spec sheets, etc.)
  • Work with our Sourcing team to identify and evaluate ingredients that meet recipe specifications and gold standard targets
  • Train our production team to prepare for launch
  • Evaluate product quality during production and partner with our FSQA team to establish QA checkpoints and hold and/or correct any product that does not meet recipe specifications
  • Oversee all sample preparation and pilot runs/scale-up production
  • Run shelf life studies and sensory tests
  • Troubleshoot existing products based on feedback (consumer or operations) in partnership with operations and recipe development teams to improve quality or efficiency

Minimum requirements:

  • An insatiable passion for food and the Farmer's Fridge mission to improve people's lives through 24/7 access to fresh food
  • A Culinology, and/or Food Science Degree, or equivalent background and experience
  • 3-5 years experience in food production, commercialization, R&D, product development, and/or quality assurance for manufacturing or food service/retail
  • Experience working under regulatory requirements (USDA and/or FDA) with food safety principles (ie. GMP, HACCP, SQF)
  • The demonstrated ability to work cross-functionally with people of all backgrounds, cultures, and levels of experience
  • A pulse on food industry trends especially related to product development, functional ingredients, equipment technology and regulatory requirements
  • The ability to operate in ambiguous situations and be flexible as the organization changes and grows - we are a new place every quarter!
  • Ability to lift 40 lbs
  • Ability to work in a climate-controlled environment (40 degrees Fahrenheit on production floor)


  • Traditional Benefits -- Health, Dental, Vision, Life, Short Term Disability, LTD
  • 10 paid holidays
  • Generous PTO policy
  • Daily Fridge Credits
  • Monthly cell phone credit
  • Spontaneous company events and community service activities
  • Work with a phenomenal team of individuals that are constantly pushing the market boundaries to offer healthy food at the utmost convenience.

About Farmer's Fridge:

At Farmer's Fridge, we're committed to making wholesome, delicious food simply accessible, so people can live a little happier. We aim to remove the roadblocks to eating well on the go. That means sourcing top-notch ingredients, handcrafting meals in our kitchen, packing & delivering fresh to our network of Fridges and ensuring the best possible customer experience. Unpurchased items are regularly donated to local food depositories, providing responsibly sourced nutrition to community members in need. If you're passionate about our mission to change the food system for the better, our team just may be the right fit for you.

View our disclosures related to External Agencies and Applicants below.

Read Full Job Description

Technology we use

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Located in the Kinzie Industrial Corridor, we’re at the epicenter of the startup community. Find coffee shops, breweries, and inspiration all around.

An Insider's view of Farmer's Fridge

What are some social events your company does?

Working at a start-up can be a roller coaster, so we do our best to balance work & play. We have regular get-togethers including happy hours, mixers, and impromptu outings to celebrate the wins at the many restaurants & breweries in the area. We also throw a mean party, are 2018 kickball league champions and have yoga classes in the office monthly.


Revenue & Sustainability Manager, Farmer's Fridge

What does your typical day look like?

Given the fast-paced environment at the Fridge, things change so quickly around here. Each day comes with new projects and priorities - and no two days look the same. From meetings and calls to strategizing with the team, and travel, in the two years I've been here, it's safe to say that each day is different.

Syed Shah

Executive Director of Channel Partnerships

What makes someone successful on your team?

In a space dominated by big food players, we are building something truly innovative, and the response from the community reaffirms that we're on our way to helping people live healthier, happier lives. Challenges are met with optimism and passion instead of deep sighs and frustration, and the team really bands together to achieve shared goals.


Director of Operations Systems, Farmer's Fridge

What is your vision for the company?

Farmer's Fridge aims to make fresh, healthy food as accessible as a candy bar. We are on a mission to improve public health through better access to delicious, nutritious food.


Founder & CEO, Farmer's Fridge

How would you describe the company’s work-life balance?

I love coming to a place where my coworkers are supportive of my trials as a working Mom. Where time is made for quiet, uninterrupted work with weekly clarity breaks. Where we are fully supported in our projects. I get to bring all of myself to work, the Mom, the food lover, and the runner—and feel like each part is appreciated and celebrated!


Customer Development Manager

What are Farmer's Fridge Perks + Benefits

Farmer's Fridge Benefits Overview

Let’s talk perks. Because keeping you healthy and happy is what we’re all about.

We offer:
Traditional Benefits -- Health, Dental, Vision, Life, Short Term Disability, LTD

10 paid holidays

Generous PTO policy (Did somebody say vacay?!)

Daily Fridge Credits (Yep—Lunch is on us! Free snacks, too!)

Monthly cell phone credit

Spontaneous company events and community service activities (kickball, yoga, and yes—even the occasional bonsai tree taming tutorial can be expected!)

Opportunity to work with a phenomenal team of individuals that are constantly pushing the market boundaries to offer delicious, nutritious food at the utmost convenience.

Volunteer in local community
We love to engage with our community and participate in events that are aligned with our mission
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Regular team celebrations for company milestones and other special events.
Free Daily Meals
Daily Fridge credits!
Stocked Kitchen
We have snacks and drinks available.
Happy Hours
Recreational Clubs
Our sports leagues fuel teamwork and collaboration with a healthy dose of fun competition.

Additional Perks + Benefits

If all of this sounds good to you, take a look at our current openings!

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