About Us

The Tie Bar is a Chicago-based, direct fashion brand that is disrupting the men’s accessories space. We are the #1 e-commerce destination for high quality, affordable ties, socks and other accessories. We're a small, entrepreneurial team with big ambition. We have the wind of a strong brand and established traction at our back.

Responsibilities:

·       Outgoing, energetic personality, with a talent for fashion and sales.

·       Superior desire to learn and promote the company Brand

·       Provide exceptional experience through omni-channel approach including phone, email and chat.

·       Superior organizational and problem solving skills with strong analytical skills

·       Establish customer relationships and follow up with customers, as needed.

·       Participate and contribute to special projects as assigned.

Requirements:

·       You have a passion for providing the ultimate customer experience and identifying solutions to meet the customer’s needs and win their business for life.

·       1-3 years in sales, retail or customer service

·       Ability to communicate effectively, both verbally and written

·       Experience engaging customers, via telephone, email and chat interactions

·       Has tenacity and enthusiasm for providing superior customer service while working as part of a team to reach customer satisfaction and retention goals

·       Interest in fashion particularly menswear a plus

·       Passion for providing style advice.

·       Willing to work some evenings and weekends

·       Flexibility-able to quickly adapt to a changing work environment and processes

·       Experience with Zendesk or CRM