Director- Digital Solutions- DMP/CDP (Remote) at Epsilon

| Chicago | Remote
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Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The Director- Digital Solutions, is the main point of contact for both external clients and internal teams throughout Epsilon, orchestrating and responsible for setting strategic direction and overseeing the digital program as related to client engagements. Successful candidate will have 10+ year’s digital advertising/marketing or digital transformation consulting experience, demonstrating strong client services, technology comprehension, analytical and problem solving skills, as well as the ability to thrive in a fast paced, dynamic environment. Candidates should also have experience building and developing a team.  Hands on CDP and DMP experience, data strategy, and data activation experience is ideal.  Position is fully remote but is ideally located near our offices in Denver, New York City, Chicago, Boston, or Dallas.

 

Responsibilities

  • Lead technology & strategy solution engagements across multi-functional workstreams; data management platform (DMP) or customer data platform (CDP), data onboarding and activation, big data strategy, analytics, and digital media campaigns.
  • Provide expert consulting services and thought leadership to clients and potential clients.
  • Collaborate with internal teams and vendor partners to develop solutions to meet client’s unique requirements, which include combinations of data, technology, partners, integrations and analytics.
  • Serve as client’s digital advertising/marketing ecosystem subject matter expert.
  • Manage and own multiple client relationships, serving as the primary day-to-day contact.
  • Collaborate and guide cross functional teams through integration projects with competing priorities, several stakeholders, and tight timelines.
  • Conduct business analysis – lead process to derive insight and business strategy from analytics output.
  • Establish trust and build relationships with clients, as well as internal and external partners.
  • Monitor engagement progress and maintain an account status dashboard summarizing all work streams.
  • Address client’s process/operations issues, through needs analysis, and recommend strategies for improvement.
  • Strong storytelling capability - slideware development, presentation and communication skills.
  • Lead client business reviews, as needed.
  • Ultimately accountable for successful delivery of client commitments.
  • Manage, develop, and train team of digital solutions specialists.
  • Maintain a keen understanding of rapidly changing trends in the digital marketing space.

Business Qualifications

  • Bachelor’s Degree required, Master’s Degree preferred, in the field of technology or business or equivalent work experience.
  • 10+ years minimum hands on experience in digital advertising technology or media strategy, analytics or digital agency or equivalent years of experience within the digital arm of a consulting.
  • At least 7 years in client-facing role
  • Experience developing and building collaborative teams.
  • Polished business professional with strong communication skills, able to effectively communicate with people from different functional areas and different levels of responsibility ranging from campaign managers through to the C-Suite.
  • Effectively collaborate with all facets of the business including Sales, Client Services, and Product to promote efficiencies and delivery excellence.
  • Experience with digital campaign operations, digital marketing strategy development and overall large account ownership
  • Offline data onboarding experience a plus – LiveRamp, Neustar, Facebook, etc.
  • Strong understanding of multi-channel delivery.
  • Experience with digital integrations across multiple technology vendors
  • Comfortable working in a fast paced, deadline driven environment, and demonstrated ability to organize and establish a team in such an environment.
  • Demonstrated success autonomously managing complex multiple work stream projects that require input from many stakeholders

Technical Qualifications

  • Demonstrated strong background as a solutions architect.
  • Experience with advanced capabilities of one or more customer data platforms (CDPs); such as Adobe Experience Platform, Tealium, SFMC, Segment, Treasure Data, etc.
  • Experience with advanced use of DMPs, Adobe Audience Manager a plus.
  • Experience with statistical analytics languages and platforms is a plus I.e., Python, Hadoop, Adobe Data Workbech, etc.
  • Experience with ETL tools, Web Analytics platforms administration, SQL query, Customer Journey Orchestration tools is a plus.
  • Certifications with relevant digital marketing tools.

Scope of Job

  • 30% travel (once it’s safe to travel again)
  • Contact throughout Epsilon and Publicis Groupe
  • Frequent contact with clients
  • Manages, mentors and builds a team
  • Competitive salary and benefits

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. 

Applicants with criminal histories are welcome to apply.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • MapRLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Juptyer NotebookLibraries
    • AngularJSFrameworks
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    • CakePHPFrameworks
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    • HadoopFrameworks
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    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
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    • Kafka Frameworks
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    • CassandraDatabases
    • HBaseDatabases
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    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • GreenplumDatabases
    • NoSQLDatabases

Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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