Director of Merchant Services

| Chicago
Please forward resume and cover letter to [email protected]
Apply now

The Director of Merchant Services role is responsible for leading Eved’s Global Merchant Services team. Eved’s merchant network includes over 7,000 Meeting & Event suppliers around the world who accept payment via EvedPay.

 

The Director of Merchant Services will manage a team of supplier specialists (located in Chicago and Europe) who are responsible for acquiring new merchants. In addition to managing the team, this person will lead initiatives to expand Eved’s merchant network and brand and build strategic supplier relationships and partnerships.

 

Success in this role depends upon the ability to effectively manage a global team, communicate Eved’s value proposition to merchants, and build relationships with senior level stakeholders (both suppliers and planners). Track record in managing people and experience leading merchant services team is highly preferred.

 

Responsibilities:  

  • Coaching and motivating global Merchant Services team members on best practices and objection handling in order to help team hit performance goals
  • Maintaining, evolving, and developing tools and processes to achieve business objectives and grow revenue
  • Developing and maintaining partnerships with key supplier, including major hotel chains
  • Liaising with clients to improve on-boarding experience for planners
  • Addressing internal and external escalations related to supplier on-boarding
  • Monitoring and communicating on-boarding reports/metrics internally & externally
  • Liaising with Eved’s Product team to continue to expand Eved’s supplier value prop
  • Developing and executing marketing initiatives to grow Eved’s brand within the supplier communicating

Requirements:

  • Bachelor's Degree
  • 8+ years for experience

 

Read Full Job Description
Please forward resume and cover letter to [email protected]
Apply now

Location

Where you work...and play: Situated in the heart of Chicago and convenient to major mass transit hubs.

What are Eved Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Company Outings
Stocked Kitchen
Happy Hours

Additional Perks + Benefits

Eved’s office is stocked full of healthy snacks and a ready-to-be-enjoyed bar. Medical, dental, vision, life insurance and short-term disability are all standard benefits. It’s important to save for the future which is why Eved offers 401k matching and FSA options. We also promote from within so your career future is also covered. Extra: From a generous employee referral program to a new laptop benefit, there are many ways in which Eved rewards employees for simply being great employees.

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Please forward resume and cover letter to [email protected]
Apply now
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