Company Description

The NielsenIQ BASES team is the leader in analyzing and consulting on new consumer products and we are at the core of our clients’ new product launch strategies. We work with clients at all stages of new product development, from early-stage ideation to optimizing communication and positioning, package design, and predicting and growing in-market sales.

Job Description

Field Coordinators facilitate data collection by consulting on high quality and efficient field practices, monitoring study progress and quota management, ultimately responsible for closing studies on time and with quality, representative data for the fielding market. We make sure the data delivered to our clients meets BASES standards and that our external partners are aligned with best practices.

Duties & Accountabilities

• Obtains proficiency in all tools needed to coordinate online BASES fieldwork
• Monitors all live studies on a daily basis to identify any in-field issues early
• Ensures the delivery of on time and profitable data to processing and analytical teams.
• Provides timely and thorough updates to Project Coordination team on every study. 
• Escalates at risk projects appropriately as soon as identified.
• Offers up clear solutions and potential impacts from implementation to Project Coordination teams.
• Proactively approaches studies that are listed as high priority or may have more of a chance of in field delays.
• Work directly with 3rd party vendors to successfully manage expectations for sampling requirements and executing projects. Ensures that vendors understand and follow best practices as set forth by leadership.
• Provides feedback to vendors and internal leaders as appropriate.
• Records accurate and timely data for metrics tracking to be used for vendor score cards
• Willing to work as a team regionally and globally by taking on shared tasks such as EOD coverage, holiday and vacation coverage, etc.
• Contributes in team discussions and non-production projects as needed.
• Works well with other internal partners across Commercial and Operational teams in order to deliver on time work out of field. Foster a professional and friendly environment while working with others across the business.

ABOUT YOU

With your critical and strategic thinking abilities, you can develop and execute market research projects to answer client business questions. As a strong communicator, you collaborate with other departments to establish solutions that are efficient and effective. Using time management, you lead multiple projects at one time to deliver the business’s needs. With your attention to detail, you can ensure that all projects are managed and delivered accurately to help grow the business. You are someone who values working on a diverse, inclusive team and can provide our clients with innovative solutions. 

Qualifications

Requirements & Skills

• Knowledge of Microsoft Office Suite, Google Applications (Doc, Sheets and Mail) and Databases
• Attention to detail
• Customer service / consulting skills
• Interpersonal skills
• Multi-tasking skills
• Oral and written communication skills in English

Education and Experience Required:

• Bachelor’s degree
• Minimum of 1-2 years of experience in an office environment
• Ability to handle stress well
• Strong organizational skills
• Assertive, but flexible and positive attitude
• Ability to work individually as well as in a team environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.