Field Manager at Livly

| Chicago
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Livly is seeking a Field Manager to join our quickly growing Short Stay teamLivly’s Short Stay business is busy building out and managing short stay rental units across Chicago. Our Field Managers spend their time onsite at our buildings ensuring that each rental unit is in top shape for our short stay guests. If you are detail oriented, are passionate about providing exceptional customer care, and love an action-packed day – this is the perfect role for you! 


Who we are: Livly is an operating system for all digital and physical experiences in buildings across the world. Our mission is to create joy through great technology and services - one building, person and digital experience at a time.  


What you'll do in this role:  

  • Responsible for quality control of rental units between guest stays. 
  • Place, pickup, and deliver orders for materials, furniture, and supplies for new rental units. 
  • Ensure cleanliness and tidiness of rental units between guest stays. 
  • Oversee cleaning schedule. 
  • Perform cleaning duties to maintain upkeep and cleanliness as needed; duties may include sweeping, vacuuming, mopping, removing trash, changing linens, etc. 
  • Schedule contractors for unit touchups. 
  • Answer emergency calls. 
  • Run errands to deliver up on the Concierge Services Livly provides to all of its short stay guests. 
  • Provide cross-functional support to the team of Short Stay Hosts and Interior Designers. 
  • Provide feedback and identify areas of improvement for Short Stay processes. 


You’ll love this role if you’re:  

  • Organized and detail oriented. You have great follow through on tasks and superior organization skills. You notice when things are out of place and take the effort to make them right. 
  • Emotionally intelligent. You make sound decisions and can easily relate to other people.  
  • A creative problem solver. You’re as resourceful as they come and can always find a solution. 
  • Flexible. You’re able to prioritize, multi-task, and adapt to constantly changing needs. 
  • Reliable. People know that they can rely on you to make things happen.  
  • People centric. You take pride in being helpful to others and have a customer service mindset. 
  • A true team member. There’s no one task that’s too small for you to willingly take on. 
  • Self-Starter. You’re able to work independently identifying areas of need and proactively communicating potential issues and gaps in workflow.   

What you bring to this role:   

  • High School Diploma or higher with 2years experience working in a customer/client facing role, preferably in hospitality  
  • Reliable access to a car is required
  • Ability to travel throughout Chicago to be onsite at our buildings and quality control rooms before and after guests’ stays
  • Tech savvy with the ability to quickly learn new technologies (high proficiency with an iPhone) 
  • Ability to answer emergency calls outside of core working hours 
  • Ability to pass a background check   

What Livly offers you:  

  • The opportunity to be creative, make an impact, and grow professionally while working in a collaborative, high-energy environment. 
  • Competitive salary and great benefits. We cover 80% of Medical Premiums, and offer dental, vision, and commuter benefits. 
  • Fun perks like snacks in office, wellness initiatives, team events, and Livly gear. 
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases


Interspread amongst West Loop's luxe lofts and retail boutiques are tech startups, restaurants, and design stores giving this area its creative edge!

What are Livly Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Our Be Livly Committee aims to bring the entire Livly team together through philanthropic, educational, and fun events.
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Livly covers 80% of our employee’s healthcare premiums.
Life Insurance
Retirement & Stock Options Benefits
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of fully paid parental leave for the primary caretaker. Livly also provides 2 weeks of fully paid parental leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Livly’s vacation policy includes up to 15 days of PTO. Livly also offers seven paid holidays, in addition to one floating holiday.
Paid Holidays
Paid Sick Days
Livly encourages employees who are sick to stay home. When needed, it is possible to work from home when sick.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Livly has a fully stocked kitchen including unlimited snacks, coffee, tea, and more!
Some Meals Provided
Happy Hours
Livly has frequent team and company-wide happy hours - we love a good theme!
Fitness Subsidies
Livly offers discounted gym memberships
Professional Development Benefits
Job Training & Conferences
Livly offers a Learning and Development Stipend that provides employees the opportunity to pursue professional development opportunities.
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Need a break? Grab a book from our bookshelf and read some of our favorites!
Paid industry certifications
More Jobs at Livly2 open jobs
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