Field Service Technician (Midway)
Company
SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success. Visit us at www.sdipresence.com and connect with us on Twitter and Instagram.
Summary
Responsible for installation, service and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems.
Responsibilities
- To repair, operate, install, test and troubleshoot integrated and complex electronics systems
- Maintain electronic security systems for access control, CCTV, and Intrusion Detection
- Installation and servicing of fire equipment, if licensed
- Follows company policies and procedures
- Creates documentation for project activity audit trail
- Troubleshoots minor problems
- Assists in research for solutions to minor problems
- Pursues continuous learning and shares knowledge with others
Experience
- 3+ years in the security industry. Preferably in an enterprise environment, providing field support and service to both video and access control systems
Requirements
- Knowledge of the principles of electricity and electronics
- Basic knowledge of generally accepted technical (electronic) theory
- Basic Understanding of Video Management Systems
- Electronic System Installation; and troubleshooting skills
- Basic knowledge of networking hardware
- Must have a driver's license in good standing and be able to pass a written driving test for airport driving
- Required to work on call and extra hours as needed at both O'Hare and Midway Airports
- Demonstrate good analytical capability and current technical knowledge
- Ability to interpret and work from blueprints, drawings, and technical documentation
- Good Interpersonal and organizational skills
- Familiar with Microsoft Office Applications (Word, Outlook, Excel etc.)
- Able to interact with others in a team environment
- Good analytic ability
- Open-minded / willing to learn – good attitude
- Required to work on call and extra hours as needed
- Must demonstrate ability to work independently or as part of a team
- Must pass approval procedure for IDFPR PERC
- Must pass approval for airport badge
- Must pass approval for Custom and Border Protection airport access