Field Service Technician (Midway)

| Hybrid
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Company

SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success. Visit us at www.sdipresence.com and connect with us on Twitter and Instagram.

Summary

Responsible for installation, service and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems.

Responsibilities

  • To repair, operate, install, test and troubleshoot integrated and complex electronics systems
  • Maintain electronic security systems for access control, CCTV, and Intrusion Detection
  • Installation and servicing of fire equipment, if licensed
  • Follows company policies and procedures
  • Creates documentation for project activity audit trail
  • Troubleshoots minor problems
  • Assists in research for solutions to minor problems
  • Pursues continuous learning and shares knowledge with others

Experience

  • 3+ years in the security industry. Preferably in an enterprise environment, providing field support and service to both video and access control systems

Requirements

  • Knowledge of the principles of electricity and electronics
  • Basic knowledge of generally accepted technical (electronic) theory
  • Basic Understanding of Video Management Systems
  • Electronic System Installation; and troubleshooting skills
  • Basic knowledge of networking hardware
  • Must have a driver's license in good standing and be able to pass a written driving test for airport driving
  • Required to work on call and extra hours as needed at both O'Hare and Midway Airports
  • Demonstrate good analytical capability and current technical knowledge
  • Ability to interpret and work from blueprints, drawings, and technical documentation
  • Good Interpersonal and organizational skills
  • Familiar with Microsoft Office Applications (Word, Outlook, Excel etc.)
  • Able to interact with others in a team environment
  • Good analytic ability
  • Open-minded / willing to learn – good attitude
  • Required to work on call and extra hours as needed
  • Must demonstrate ability to work independently or as part of a team
  • Must pass approval procedure for IDFPR PERC
  • Must pass approval for airport badge
  • Must pass approval for Custom and Border Protection airport access
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Location

SDI's HQ is located in the newly redeveloped Aon Center, overlooking Millenium Park and in the heart of downtown Chicago.

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