chWHO WE ARE:

The Trade Desk is leading the way to the future of marketing by changing how advertising is bought and sold. Working with the largest brands and agencies around the world, our technology platform helps consumers discover products they want by enabling advertisers to target and reach them on the right channels at the right time. 

Employees join The Trade Desk to discover opportunity, contribute to our customers’ success, and be part of building the future of marketing. You’ll work with creative, compassionate, and collaborative colleagues that share a passion for making the internet better for all – a combination that simply can't be beat.

When you join The Trade Desk, you’re joining a family. We have open space work environments, adjustable sitting/standing desks, and a celebrated open-door policy (at all levels) that can inspire out-of-the-box solutions and camaraderie among your coworkers. The competitive compensation packages, full benefits, stock options, and additional discounted stock purchase opportunities, catered lunches, and offsite team building activities may cause slight to severe jealousy among your peers.

WHO WE ARE LOOKING FOR:

As the GM of Client Services, you are the leader for a given Client Services team unit. You will be responsible for strategy, structure, budgets, people, financial outcomes and overall accountability for meeting goals. You are responsible for the overall quality of service for your team, and will act as the primary coach for day-to-day leaders. 

WHAT YOU WILL BE DOING:
  • Setting goals and enabling growth (client portfolios and growing people).
  • Owning a full P&L for your entire function in your owned region (compensation, equity, commission plans, revenue goals, margin, client/team expense budgets).
  • Creating hiring plans, budget plans and staffing plans for owned region and executing on that vision.
  • Acting as an engaging leader who can rally the team, inspire and motivate groups of people.
  • Hiring and retaining talent at all levels (including senior talent), giving constructive feedback, terminating under-performers and/or implementing PIPs and identifying/investing in the “next generation” of leaders.
  • Fully owning the client support structure and portfolio product needs.
  • Translating the needs of our clients and informing our product strategy.
  • Serving as a cross-functional bridge builder, collaborating with teams such as product, inventory, sales and marketing.
  • Acting as a credible senior and experienced client services resource in key client meetings.
  • Participating regularly in external industry events and acting as the “voice” of TTD leadership.
WHAT YOU BRING TO THE TABLE:
  • 10+ years of strong people management experience.
  • A natural leader and motivator of people with a collaborative team approach.
  • Proven record of applying high EQ to manage people’s emotions.
  • Extensive experience in professional client relationship management.
  • Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
  • Execute in an intense and fast-paced environment.
  • Experience at new business development and pitching.
  • Ambition to develop and grow.
  • Excellent influencing and negotiation skills.
  • Effective time management skills – ability to prioritize and meet deadlines.
  • Highly organized with a strong attention to detail.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • FluxLibraries
    • ASP.NETFrameworks
    • AerospikeDatabases
    • VerticaDatabases
    • SQL ServerDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our Chicago office is walking distance to the Willis Tower, centrally located to transportation, and close to a wide range of restaurants.

An Insider's view of The Trade Desk

What’s the vibe like in the office?

In our office, there’s a ton of collaboration and communication across teams, and everyone is generous with their time and eager to help each other out. We value getting to know each other whether it's our summer softball league, happy hours and office events, or just simply grabbing lunch in the kitchen.

Gabby

Senior Talent Acquisition Associate

What kinds of technical challenges do you and your team face?

As advertisers’ capabilities evolve with new channels of delivery, they produce new ways for ads to reach and measure their audiences. Constantly adapting to new methodologies is quite a challenge. We have to stay informed to successfully support our team. Being inquisitive is as important as having technical training to face these challenges.

Josh

Regional Application Support Manager

How has your career grown since starting at the company?

Since joining in 2017, the opportunities have been endless. On the Data Partnerships Team, I’ve been able to collaborate with colleagues inside and outside my team, allowing me to learn and grow alongside the company. The entire trajectory of my job and career has been immensely affected by the culture of learning that is always encouraged here.

Emma

Manager, Data Partnerships

How do your team's ideas influence the company's direction?

With an increasingly complex digital ecosystem, clients need consultation. We’ve developed ways to address larger brand challenges, be better partners with our agencies & brands, and overall empowered our clients with tools to facilitate better digital marketing. We’re always sharing ideas on how to continue on that path of consultation.

Mark

Director of Accounts

What are The Trade Desk Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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