Lead Voice Engineer at Discover
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
Responsible for managing departmental vulnerabilities from discovery to resolution. Leads all department teams to ensure security vulnerabilities are corrected within SLAs. Respond appropriately to all identified vulnerabilities within a timely manner
Gathers vulnerability information and define ownership and assignment.
Manage all aspects of vulnerability assignment and remediation.
Leads teams to ensure remediation is completed on time, within SLAs.
Assembles remediation teams.
Aligns roles and responsibilities for all resources.
Ensures remediation progress is tracked and team members are providing progress updates.
Assists with vulnerability reporting and analyses.
Manages project scope.
At a minimum, here’s what we need from you:
- Bachelor’s Degree in Information Technology and Telephony/Call Center Studies, or related field
- 4+ years of experience in Project Management, Computer Science, Infrastructure Technology Solutions, or related experience
- In lieu of a degree, 6+ years or an equivalent combination of education and Project Management, Computer Science, Infrastructure Technology Solutions, or related experience
If we had our say, we’d also look for:
- Agile and/or Kanban, PMP
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.