Alliant Credit Union
We set the standard for simple and rewarding digital banking.
Rolling Meadows, IL

Loan Servicing Representative at Alliant Credit Union

| West Suburbs
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Start a Rewarding Career with Alliant

What will your day look like?

You will be responsible for servicing consumer loans from post-origination through early stages of delinquency, or until pay off.  The incumbent will assist members with vehicle title requests, gathering sales tax, preparing loan payoffs, monitoring insurance coverage, ensuring accurate loan information, creating miscellaneous reports and ultimately reducing potential losses to the credit union. Responsibilities include serving as a resource to the frontline for loan servicing questions and ensuring that internal and external customers receive exceptional customer service. 

Responsibilities

What makes you a great fit?

  • Process all file maintenance related to collateral protection insurance (i.e. billing and refunds)
  • Assist with working title reports, perfecting and releasing vehicle titles, and other miscellaneous processes
  • Interact both verbally and in writing with multiple internal and external partners to resolve member issues, improve processes and create a favorable lending experience
  • Achieve operational service level agreements including individual and departmental productivity targets
  • Perform and document quality assurance reviews related to loan servicing processes
  • Participate in new and innovative projects to improve efficient consumer servicing processes
  • Identify continuous operational improvement opportunities and service efficiency initiatives; recommend solutions, and participate in the implementation of agreed upon changes

Qualifications

Do you see yourself doing this?

You’ll be a great fit if in addition to a High School diploma or equivalent required; Bachelor’s degree preferred, and you have:

  • Minimum two years’ experience as a customer service/loan servicing representative, required
  • Must be detail oriented, results and improvement driven, and quality-focused, and have the ability to work in a fast-paced, team oriented environment
  • Must have strong analytical, time management & research skills
  • Excellent verbal and written communication skills required
  • Proven ability to work independently and in a team environment
  • Ability to use a continuous improvement approach to enhance intra-departmental processes
  • Ability to assume responsibility, display initiative, exercise good judgement and make and act upon decisions with minimal supervision
  • Prior experience working with vendors to obtain refunds is highly desirable

 

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off
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Where we are

1600 Golf Road, Rolling Meadows, IL 60008

Technology we use

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What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Culture
Volunteer in local community
Alliant participates in local volunteer activities such as Fantasy Flight, Plane Pull, Feed My Starving Children & more. In addition, we offer 8 hours of paid volunteer time benefit for all employees.
Friends outside of work
Eat lunch together
Intracompany committees
Alliant has Employee Events & Community Engagement team, the ACU Foundation, Brand Journalism/Alliant Reporters team, on-site Toastmasters club & Women's Resource Group.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Alliant supports employee resource groups. At this time, employees created INCLUDE, a women resource group and ALL, an LGBTQ+ employee resource group.
Hiring Practices that Promote Diversity
At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Alliant employees can contribute up to $2750 annually to their medical FSA and $5,000 to dependent care FSA.
Disability Insurance
Dental Benefits
Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%
Vision Benefits
Alliant offers free vision benefits to its employees. The vision benefits plan covers 100% for annual eye exams after $10 copay and $150 for glasses and contact lenses annually.
Health Insurance Benefits
Our insurance policy covers up to 85% of out of pocket expenses.
Life Insurance
Pet Insurance
Wellness Programs
With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.
Onsite Gym
Mental Health Benefits
Alliant employees get free access to Calm and myStrength apps and services.
Retirement & Stock Options Benefits
401(K)
Alliant matches 100% of employee’s contribution up to 5% of salary
401(K) Matching
Alliant provides employees with a 401(k) matching plan managed by Fidelity. We match 100% of contributions up to 5% of an employee's annual gross pay.
Performance Bonus
In the last years, Alliant’s bonus payouts were above 100%.
Match charitable contributions
The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $200 per person per calendar year.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Alliant provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Since the pandemic began, all non-essential job functions have been remote 100%.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can withhold up to $265 per month pre-tax for transit expenses and up to $265 per month pre-tax for parking expenses.
Company Outings
Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.
Stocked Kitchen
Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.
Some Meals Provided
Parking
Fitness Subsidies
Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $5250 annually for continuing education through our tuition reimbursement benefit.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

An Insider's view of Alliant Credit Union

How would you describe the company’s work-life balance?

Although a lot is expected of us, there is definitely a focus on keeping your life in balance. Alliant’s response to our Coronavirus-prompted switch to working remotely has been exemplary. Senior leadership shares videos with us regularly, and our managers are understanding of family needs and have made huge efforts to keep our team connected and e

Pam Leibfried

member communication specialist

How do you collaborate with other teams in the company?

I love working for Alliant because I get to do the type of work I really enjoy and excel in! I also get the opportunity to participate in cross-functional teams and learn new things. My coworkers are great and really make work fun!

Christina Mills

total rewards manager

How does the company support your career growth?

Over the last year and a half with Alliant, I had the opportunity to start as a temporary employee, transition to a Talent Acquisition Coordinator, and currently to the Internal Communications Specialist role. Being put in the position to grow and succeed during each step, Alliant is definitely a company that helps foster career growth!

Sierra McDonald

internal communications specialist

How do you empower your team to be more creative?

Alliant and its management have always been very open to creative new ideas on more efficient ways to run our business. Truly the adage “Your opinion matters” is alive and well at Alliant!

Matt Dempsey

manager, consumer loan underwriting and processing

How has your career grown since starting at the company?

I started with Alliant as a temp in the call center and now am in a leadership position within technology, and my story is not unique. If you are looking to grow your career, this is a great place to explore different areas you may be interested in!

Terry Hagio

technical implementation manager

Jobs at Alliant Credit Union
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VP, Chief Credit Officer

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You will lead and coach a team that oversees the credit process using a data-driven, analytical approach. The incumbent is accountable for the development of lending policies, underwriting and account management standards, and ongoing oversight of lending-related third-party partners.  The incumbent will coordinate with Finance on delinquency and loss forecasting as well as loss reserving and provisioning requirements in Lending. Resources to do the job require effective written and verbal communication skills, strong and proven analytical ability, advanced systems skills, demonstrated ability to collaborate with and appropriately challenge all levels of the organization, and effective and consistent leadership capability.

Commercial Loan Coordinator

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You will be responsible for a diverse range of duties under the umbrella of Portfolio Risk & Operations, which includes assisting the Commercial Underwriters in various tasks in underwriting and closing commercial real estate loans.  The incumbent is expected to engage with the broader Commercial Lending Department as well as Legal, Accounting, Loan Trading Desk and Technology. Resources to do the job require the ability to be extremely organized, detail-oriented, skilled at multi-tasking, proactive, analytically inclined, self-motivated and have an interest in learning various aspects of commercial real estate lending.

Director, Technology Strategy & Portfolio Management

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You will be responsible for directing technology transformation initiatives, and will have oversight of teams that manage and support key initiatives for technology and the enterprise.  The incumbent is responsible for implementing the project management process for technology initiatives and will create the methodology and metrics to measure the value of technology investments and business value delivered by those investments.  In addition, the Director is responsible for ensuring that our portfolio of technology projects and initiatives are clearly aligned to business strategy and will closely manage and provide visibility into our technology spend.  The incumbent will work cross-functionally throughout the technology organization as well as across Alliant and will strive to build and maintain working relationships with other team members, vendors, stakeholders and other internal business partners to ensure Alliant’s strategy and goals are being met through technology solutions. 

Supervisor, Loan Servicing

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You will be responsible for leading and managing all day to day aspects of the Akcelerant product life cycle and strategy. In addition, the Supervisor will oversee all Credit Bureau Reporting requirements, changes and strategy to ensure Alliant is compliant with all state and federal regulations regarding credit reporting and credit disputes. The Supervisor will partner with leaders in consumer lending to identify and implement solutions and systems that drive automation and process improvements that transforms the business to maximize the effectiveness and productivity of consumer lending. Resources to optimize job performance require a change leader that creates long term technical wealth.  The Supervisor will work with the Business Risk Office, Compliance, Legal and Audit to identify, monitor and report on key performance metrics, resolve and monitor issues, and implement changes as a result of new or updated regulatory requirements.    Resources to do the job require reliance on technical knowledge of consumer lending products, policy, procedures, and performance management.

Product Launch Specialist

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The Product Launch Specialist (PLS) works closely with the Partner and Product Manager, Loan Trading and at the direction of the Manager, Loan Trading to operationalize and automate new product offerings.  Prior to automation, the PLS supports the day-to-day manual processing of loans. The PLS will further work with the Partner and Product Manager to supply multiple internal constituencies with detailed product specifications and outline all dependencies.  It is critical for the PLS to be able to serve as a product expert and resource, making sure that objectives are defined, communicated and achieved in accordance with the credit union’s priorities and targets.  This entails seeking regular input from ALM, Credit Risk, Legal, Lending, Technology, Information Security and other internal groups in pursuit of the organization’s overarching objectives.

Commercial Loan Originator

Alliant Credit Union
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4 days ago
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In addition to identifying, developing and maintaining correspondent lending relationships with specified commercial mortgage bankers across the country, you would be responsible for effectively conveying and enforcing lending standards and parameters established by the business lending management team. You will closely partner with the commercial underwriting and closing/servicing teams to create a seamless experience that puts customer service at the fore.  Furthermore, you would be responsible for assisting the Manager, Commercial Loan Originations with compiling performance statistics, dissecting and analyzing these figures, and presenting associated findings and insights to various internal committees when called upon. 

Director, Data Engineering

Alliant Credit Union
Chicago
4 days ago
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You will lead Alliant’s Data Engineering team and will be responsible for creating the vision and strategy to transform Alliant’s data and analytics capabilities.  The Director will have oversight of data and BI engineers, data analysts, and advanced analytics engineers that develop, manage and support the entire data landscape for Alliant.  The Director is responsible for leading Alliant’s data journey from traditional on-prem data technologies to a modern cloud-based platform.  In addition, the Director is responsible for ensuring that the Data Engineering team is delivering the data needs to the organization via our data warehouse, data lake and suite of reporting, dashboard and analytics tools.  The incumbent will work cross-functionally throughout the organization and will build and maintain working relationships with team members, vendors, stakeholders and other internal business partners to ensure Alliant’s strategy and goals are being met through robust data solutions.  General direction is received from the Vice President, Technology Strategy and Transformation. 

Sr. Manager, IAM

Alliant Credit Union
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You will be responsible for contributing to the planning, evaluation, architecture and support of the Identity Access Management solution and its associated processes. The incumbent will serve as the overall Product Owner for all IAM technologies and provide subject matter expertise in a variety of technical and non-technical settings. The Senior Manager will also be responsible for identifying, evaluating and participating in decision making around new and emerging IAM technologies and will provide support to other areas of Information Security as needed.

Sr. Data Integration Engineer

Alliant Credit Union
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5 days ago
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You will be responsible for designing and implementing efficient, flexible, extensible, and scalable ETL designs of medium to high complexity in an Enterprise environment.  This includes data modeling, metadata analysis, in-depth understanding of the Informatica PowerCenter ETL and Data Transformation Tools and administering the Informatica PowerCenter platform. The candidate must be highly proficient and experienced at designing, implementing, and supporting ETL solutions data warehouse environment. Ideal candidate must be able to handle multiple highly complex projects concurrently and collaboratively in an Agile environment.

Sr. GRC Security Analyst

Alliant Credit Union
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The Sr. GRC Security Analyst will support requirements of three programs: 1) Governance – ensuring appropriate decision-making structures and processes and managing creation and maintenance of governance documents (e.g. policies, standards, procedures) of Information Technology and Security teams. 2) Risk Management – identify, analyze, and facilitate decision-making and actioning on risks. Ensure alignment with ERM processes and organizational risk appetite. 3) Compliance – identify organizational mandatory and voluntary requirements, translate them into IT/S controls, facilitate implementation of requirements and perform regular control assurance exercises.

Sr. PAM Engineer

Alliant Credit Union
Chicago
5 days ago
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You will be responsible for contributing to the planning, evaluation, architecture and support of the Privileged Access Management (PAM) solution and its associated processes. The incumbent will serve as the Technical Product Owner for the PAM and provide subject matter expertise in a variety of technical and non-technical settings. The Senior PAM Engineer will also be responsible for identifying, evaluating and participating in decision making around new and emerging PAM technologies and should be able to support other areas of Information Security as needed. Resources to do the job require extensive PAM knowledge.

Sr. IAM Engineer (Sailpoint)

Alliant Credit Union
Chicago
5 days ago
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The Senior IAM Engineer, SailPoint is responsible for contributing to the planning, evaluation, architecture and support of the Identity Access Management solution and its associated processes. The incumbent will serve as the Technical Product Owner for SailPoint IdentityIQ and provide IAM subject matter expertise in a variety of technical and non-technical settings. The Senior IAM Engineer, SailPoint will also be responsible for identifying, evaluating and participating in decision making around new and emerging IAM technologies and should be able to support other areas of Information Security as needed. Resources to do the job require extensive SailPoint knowledge. 

Product Owner - Digital Partnerships

Alliant Credit Union
Chicago
5 days ago
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The Product Owner will be responsible for implementing enterprise initiatives in the API Marketplace and related APIs, as well as supporting external partners integrations.  Resources to do the job require user experience, technical and analytical skills, effective written and verbal communication skills, and the ability to work both independently and collaboratively with all levels of the organization. The Product Owner, Digital Partnerships, will interface directly with many areas of the business to collect, clarify, and translate business needs into a clear end-product vision for the development team. Throughout the sprints and delivery lifecycle, the Product Owner collaborates with the Scrum Master, the other Product Owners, Technology partners, external partners, and multiple internal stakeholders to continually iterate and enhance the vision.

Data Scientist

Alliant Credit Union
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5 days ago
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is responsible to lead the development, validation, documentation, and implementation of statistical and advanced machine learning models that are used for decisioning and product management throughout member lifecycle, including segmentation, optimization, and prescriptive analytics; work effectively with internal clients to understand the business needs, propose appropriate quantitative solutions, and develop data-driven recommendations to improve member experience and achieve business objectives; provide statistical and analytical inputs for the development and implementation of policies and business plans related to loan origination, portfolio management, loss forecasting and portfolio monitoring; proactively collaborate with cross-functional partners including Business Intelligence, Model Risk Management, and Information Technology (Database Engineers, Application Development and Information Security); and deliver effective presentations of analysis results and recommendations to multiple levels of leadership and business partners. The incumbent is a key contributor to the success of the Risk Analytics team.

Director, Compliance - Advisory

Alliant Credit Union
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5 days ago
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While working within Alliant’s Compliance Management System (CMS), the Director, Compliance – Advisory is responsible for partnering with our lines of business to develop, maintain, and enhance strategic, risk-based compliance management plans that enable risk takers to achieve their objectives in a compliant manner. In addition, the incumbent is responsible for developing and enhancing compliance programs tailored to the Unfair, deceptive or abusive acts or practices (UDAAP) regulatory expectations.  The Director is responsible for collaborating with his/her peers to execute our strategic plan for enhancing Alliant’s CMS.  This incumbent is responsible for leading and developing a team of advisory managers, delivering risk-based and sound advice, and contributing to the strategic vision of the Compliance Department and Alliant.  Resources to do the job require transformational change leadership and strong relationship and communication skills.

Sr. IAM Engineer (Okta)

Alliant Credit Union
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5 days ago
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The Senior IAM Engineer, Okta is responsible for driving the adoption of Okta best practices to include Single Sign On, Multi Factor Authentication, Okta Access Gateway, API Access Manager and application configuration and support. The Senior IAM Engineer, Okta will also be responsible for identifying, evaluating and participating in decision making around new and emerging IAM technologies and should be able to support other areas of Information Security as needed. Resources to do the job require extensive Okta knowledge. 

Senior Network Cloud Engineer

Alliant Credit Union
Chicago
5 days ago
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The Senior Network Cloud Engineer is responsible for designing and developing enterprise cloud capabilities and solutions for all cloud service types, IaaS, PaaS, and SaaS. The incumbent will collaborate with the Infrastructure, Technology Risk Management and Application Development organizations during design and development phases, providing guidance, interpretation, and engineering expertise. Work requires keen awareness of cloud computing industry trends with regards to technology and adoption while also being proficient in the understanding of and application of various automation related tools and languages. General direction is received from the Manager, Network & Cloud Solutions.

Internal Auditor

Alliant Credit Union
Northwest Suburbs
5 days ago
+53
You will work as part of a team executing internal audits of accounting and financial data, operational processes (e.g., Procurement, Payroll), regulatory compliance, information technology, as well as ancillary activities (e.g., system access, business continuity, file maintenance) within the organization.  Work is directed towards validating and subsequently assessing whether proper controls and oversight are in place as well as being consistently executed and that processes and procedures are appropriate for purposes of compliance related to government guidelines and law.   The Internal Auditor will support the Internal Audit, Project Manager in the assessment of potential areas of risk, appraisal of their significance and in making recommendations to improve system controls, reduce expenses and improve earnings.  The incumbent is responsible for executing work in a manner that is consistent with Internal Audit quality assurance requirements.  Resources to do the job require reliance on knowledge of accounting, auditing rules, and applicable CFPB and NCUA guidelines, State of Illinois and other regulations applicable to financial services organizations.

Commercial Loan Underwriter

Alliant Credit Union
Northwest Suburbs
6 days ago
+53
You will be tasked with analyzing both investor owned and owner occupied commercial properties across all asset types.  More specifically, this position is responsible for authoring detailed new loan opportunity memorandums, closing and accurate funding of commercial loans, performing annual reviews, and assembling analytical reports as requested by management.  The Commercial Loan Underwriter will present portfolio management updates and new transactions to various committees.  The position requires daily interactions with Loan Originators to validate and verify the accuracy of various deal aspects.  In addition, regular interactions and coordination with outside legal counsel as part of the loan closing process is required along with diligence on ownership entities and investigation of all existing or prior liens.  A commitment to meeting tight deadlines and a customer service mindset is essential.  Additionally, the Commercial Lending Underwriter will be looked to as a Policy and Standards expert that has a deep understanding of regulatory matters. 

Member Service Consultant (Call Center)

Alliant Credit Union
Northwest Suburbs
6 days ago
+53
The Member Service Consultant is the voice of Alliant Credit Union and serves a critical role in our member experience. Successful candidates have a genuine interest in helping people and finding solutions to their needs. Our Member Care Center isn’t a typical call center environment – we make it comfortable so you’re able to effectively handle a high volume of phone calls from our members with quality and care. Our total compensation and total rewards are highly competitive within the industry.

Sr. Risk Management Analyst

Alliant Credit Union
Chicago
1 week ago
The Sr. Risk Management Analyst will focus mostly on Risk Management, as part of the Governance, Risk Management and Compliance (GRC) team, but will also assist in the other GRC areas of Governance and Compliance. They will ensure alignment with Enterprise Risk Management processes and organizational risk appetite.  General direction is received from the Director, Governance, Risk Management and Compliance.

Director, Technology Architecture

Alliant Credit Union
Chicago
1 week ago
The Director, Technology Architecture proactively and holistically helps guide the enterprise through transformation and optimization initiatives. The Director’s scope of activities includes helping the organization grow revenue, optimizing costs and mitigating risks. The incumbent will focus on understanding and applying existing, new and emerging technologies to transform and optimize business and operating models. The Director’s focus is to help the organization plan, design, innovate, orchestrate, facilitate, navigate and operationalize the digital enterprise.

Residential Loan Officer - Inside Sales

Alliant Credit Union
Remote
1 week ago
You will be responsible for the development of new mortgage business from both credit union members and noncredit union referral sources. Work includes prospecting non-member borrowers and referral sources as well as prospecting to credit union provided lead opportunities. Resources to do the job include knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.

Sr. SIEM Engineer

Alliant Credit Union
Chicago
1 week ago
You will be responsible for responsible for ensuring system logs, alarms, and events are correctly identified, alerted, analyzed, communicated, and reported. The incumbent will detect and minimize security intrusions by effectively leveraging our Security Information and Event Management (SIEM) system. Additionally, the incumbent will aid in the monitoring, threat analysis, trend analysis, troubleshooting of security device monitoring, and incident investigation using infrastructure and applications logs from across the enterprise.  A strong background in writing SQL queries and managing SIEM systems in a bank or credit union environment is strongly preferred. General direction is received from the Sr. Manager, Security Operations Center.

Security Operations Center Analyst

Alliant Credit Union
Chicago
1 week ago
You will be responsible for monitoring and responding to security events. The SOC Analyst receives, researches, triages, and documents all security events and alerts as they are received. The incumbent supports multiple security-related platforms and technologies, interfacing with others within the IT organization and other internal business units and external customers/partners. Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third-parties, and other sources. The SOC Analyst also receives information sharing and analysis center (ISAC) information and is expected to hunt for potential compromise across the infrastructure. Resources to do the job require the ability to display an in-depth understanding of new trends and technologies related to IT security and compliance and contribute to the company IT security strategy and roadmap. General direction is received from the Senior Manager, Security Operations.

Sr. Business Intelligence Analyst

Alliant Credit Union
Northwest Suburbs
1 week ago
You will turn raw data into information by building reports and dashboards to help leadership and business better understand performance and support strategic and tactical decision-making abilities. This role will work as a senior report/dashboard/SQL developer for end-to-end deliverables. The Sr. BI Analyst leads the BI project and also drives the dashboard/report development along with junior team members. They are also responsible for driving solutions that require bringing together data from various data sources, working across many different teams of the organization. Resources to do the job require reliance on experience and judgment to plan and accomplish goals utilizing a highly analytical mindset and a wide degree of latitude. General direction is received from the Manager, Business Intelligence.

Manager, Decision Science

Alliant Credit Union
Northwest Suburbs
1 week ago
You will be responsible to provide hands-on guidance to the Advanced Analytics team and lead the development, validation, documentation, and implementation of statistical and advanced machine learning models that are used for decisioning and product management throughout the member lifecycle, including segmentation, optimization, and prescriptive analytics. The Manager will develop and maintain collaborative relationships and leverage effective communication with internal clients to understand the business needs, propose appropriate quantitative solutions, and develop data-driven recommendations to improve member experience and achieve business objectives. The incumbent will drive and deliver data driven recommendations and decisions for the development and implementation of policies and business plans related to loan origination, portfolio management, loss forecasting and portfolio monitoring. The Manager, Decision Science will proactively collaborate and provide insights with cross-functional partners including Business Intelligence, Model Risk Management, and Information Technology (Database Engineers, Application Development and Information Security).

Lending Data Analyst

Alliant Credit Union
Northwest Suburbs
1 week ago
You will support the achievement of Lending business objectives through the development of statistical and data analysis that enables actionable business insight. The Lending Data Analyst is responsible for collaborating with Lending and Technology to develop strategies for business intelligence and data gathering, integrating new data sets, building reports and dashboards, and communicating their finding and recommendations to business partners. In addition, the Lending Data Analyst is responsible for working with Servicing, Business Risk, Audit and Compliance to develop control and monitoring reports for the business. General direction is received from the Supervisor, Loan Servicing Design & Solutions.

Director, Wholesale Consumer Lending Partnerships

Alliant Credit Union
Chicago
1 week ago
You will be responsible for the strategic leadership, design, scale, optimization and execution of Alliant’s national wholesale consumer finance platform. The Director will provide thought leadership and strategic thinking to translate business challenges into actionable solutions. The incumbent is responsible for creating, leading and driving Alliant’s Credit Union’s national wholesale consumer lending strategy and operations. Responsibilities include Alliant’s current wholesale automobile and RV programs supported by a network of nationwide dealer groups, as well as cultivating and growing new wholesale and/or specialty finance lines of business through digital partnerships and conventional indirect models. The Director will oversee all day to day operations with regards to processing, funding and quality assurance for wholesale origination business, including 3rd party oversight, monitoring and governance with regards to Aliant’s wholesale partnerships.