Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we’re getting at is it doesn’t hurt to take a chance and apply!

Summary

The Network Administrator will be responsible for installing, configuring, troubleshooting, and maintaining network infrastructure components such as network switches, routers, and wireless technology devices and peripherals at our client’s sites as directed by the designated Team Lead and Project Manager. This Administrator will respond to network alarms and outages, dispatch to remote sites for troubleshooting and repairs as well as document network infrastructure, update, and close trouble tickets, and document the root cause of network issues.  This Network Administrator will report to the Project Manager and Team Lead and will work closely with other members of the technology department to support all technology at our client’s sites.

Responsibilities

• Set up, configure, install and troubleshoot Cisco network switches and other network components to support all aspects of the day-to-day operations
• Perform day to day administration and operational functions of the network environment
• Day to day monitoring of the network, collecting and preparing statistical data for analysis on network performance and availability (monitoring of network device logs, monitoring of port statistics)
• Documentation of Procedures / Networking environment (ensure that all network documentation is accurate and up to date)
• Document issue resolution using the helpdesk ticketing system
• Management of the IOS images and ensuring patches are tested and applied
• Submit Request for Change forms when needed
• Participate in Change Advisory Board meetings
• Configure and troubleshoot wireless network equipment
• Install and configure software
• Maintain excellent communication with all end-users and other members of the technology department
• Assist other team members in executing various project tasks
• Participate in a rotating on-call schedule for after hours support
• Work with hardware break/fix vendor as needed
• Execute other assigned tasks as delegated by the Client, Project Manager, and Team Lead

Requirements

• Three or more years of hands-on experience with Cisco Routing and Switching Technologies
• Familiarity with network architecture and protocols
• Troubleshooting in a layer 3 networked environment
• Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
• Cisco certifications (i.e., CCENT, Network +, (CCNA required)) knowledge of at least one or more network operating systems (LAN or WAN)
• Excellent written and verbal communication skills
• Results-oriented and self-motivated with the ability to take ownership of IT projects
• Must have a valid driver’s license

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COVID-19 Vaccine Statement

This position will be required to disclose their COVID-19 vaccination status.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms

SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.