Office Administrator

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ReviewTrackers is a rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights, and technology, we partner with brands to ensure their customer’s feedback is being heard. We are seeking a compassionate and creative individual to join our team who wants to learn new things, contribute, and do the best work of their career. 

ReviewTrackers is currently looking to add an Office Administrator to the team! We are looking for someone who will be able to ensure that there is a proper flow for all office procedures while supporting the office executives by carrying out common office duties. You will help maintain a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone.

How you will make an impact:

  • Arrange meetings for visiting clients and the Leadership team by scheduling appropriate meeting times and booking rooms.
  • Assist with travel arrangements for office staff and managers.
  • Communicate and manage birthday and anniversary announcements for the ReviewTrackers team.
  • You will have the opportunity to work cross-functionally with the Talent & Culture Lead to help implement events, Lunch n’ Learns, outings, and Diversity & Inclusion initiatives
  • Plan and oversee disaster and emergency procedures.
  • Monitor incoming and outgoing mail; receive and sign for mail/packages from couriers and deliver to the proper recipient.
  • You will ensure the office stays organized and clean. You will also make sure that the kitchen is stocked with filled with delicious snacks, drinks, and supplies.
     

What you bring with you:

  • You have excellent communication skills, phone etiquette, and organizational skills.
  • You are professional, responsible, dedicated, dependable and have a warm demeanor.
  • You are a self-starter! Be confident in who you are and act on your ideas.
  • You have prior Office Assistant or Administrative experience within a fast-paced office environment
  • You have a thorough knowledge of Microsoft Word, Excel, Google Docs, Sheets, and Slides
  • You have the ability to multitask and the ‘can-do’ problem-solving skills
  • A fun attitude!
     

Awesome perks and benefits at ReviewTrackers

  • 100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
  • Blue Cross Blue Shield healthcare benefits available for both individuals and families
  • Company-sponsored 401k match 
  • Company stock options 
  • FSA 
  • Pre-tax transit benefits 
  • Flexible PTO policy
  • Unlimited opportunity for career growth, learning, and impact on our customers and business
  • Team lunch and learns on topics such as product releases, personal finance, buying a home, public speaking and everything in between
  • Take your coworker to lunch on us once a month 
  • Unlimited books of your choosing on the company Kindle
  • Stocked kitchen with drinks and snacks
     

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At ReviewTrackers, we cultivate an inclusive, dynamic, fun yet challenging team environment. We value crafting a team that has a diverse set of backgrounds and respect a healthy expression of diverse opinions. We work to inspire our team to experiment with new ideas. Come join us as we continue to change the way businesses interact with their customers. 

 

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Location

Located in The Loop, our Chicago headquarters is a quick walk to public transportation options such as the CTA and Metra. We're close to Millennium Park as well as a variety of trendy restaurants and shopping venues. Our team is mostly remote, but our office is open to local and visiting employees!

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