Operations Assistant

| Remote
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Operations Assistant

This is a full-time role, Remote

SpotOn creates software and payments solutions that redefine how small businesses and restaurants operate to grow and achieve success. We are one of the fastest growing companies in fin-tech and have received over $100MM in VC funding in 2020. Our platform of products combined with a concierge service team deliver a world-class customer experience to business owners and their team.

We build easy-to-use tools for businesses that empower them to more easily succeed as well as weave rich connections with their customers. SpotOn’s platform offers rewards, deals, online reviews, and data analytics in conjunction with cutting edge POS systems and payment applications. Tools like these were previously only available to big businesses with big bankrolls and their own developers, but our platform caters to neighborhood stores, independent retailers, and small to mid-sized chains.

We are looking for an Operations Assistant to join our growing team! This person will work with the Support Operations Management team to oversee daily business operations and work toward ensuring a smooth business environment. This position assists with providing solutions with the help of relevant departments.

You will…

  • Use appropriate tools & programs necessary to achieve responsibilities / assigned tasks
  • Compile monthly reporting from relevant departments & distribute to leadership
  • Conduct daily, biweekly, & monthly audits relating to Support Operations
  • Update Organizational Charts on a weekly basis
  • Assist in the implementation of projects & documentation process
  • Liaise with different departments to improve performance & work efficiency
  • Provide overall support & development for Organization goals, timelines, & desired outcomes
  • Participate in relevant meetings by collecting information & taking meeting minutes, as needed
  • Other duties related to projects, programs, & other business initiatives, as assigned

Qualifications:

  • Ability to work effectively in a fast-paced environment
  • Exceptional analytical skills to sift through high volumes of data & information
  • Proficiency in Google Suite / Microsoft Office applications
  • An eye for attention to detail & design
  • Knowledge of the payment processing industry

Bonus points for:

  • Bilingual for occasional translation of English documents / presentations to Spanish (not required) 

… then here’s a bit about what we have to offer!

  • Health, Dental, and Vision insurance
  • Flexible hours
  • New Lenovo Thinkpad 
  • 401K with matching
  • Paid vacation, holiday and sick time

SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.

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Location

West Loop - in the Ogilvie building and near all CTA/Metra lines. Next to the French Market. Close to Randolph St AKA "Restaurant Row"

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