Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,400 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Now with over 30 million meals sold, Fooda operates in nineteen major US cities and plans for continued expansion.

Who We Are Looking For:

Fooda is expanding rapidly and now operates in nineteen US markets including: Chicago, New York, Boston, LA, Philadelphia, Atlanta, Nashville, Dallas, San Jose, Houston, Washington DC, Phoenix, Detroit, Austin, Milwaukee, Denver, Seattle, Orange County and Minneapolis.

 We are looking to add an Operations Specialist to our launch team to accelerate our growth into future markets by managing the onboarding, scheduling, and account management of new restaurants and new client sites. 

Who You Are:

• You have three years experience in an account management or operations focused role
• You love building relationships and enjoy customer service
• You are empathetic at your core yet comfortable being tough and taking a stand 
• You have experience training or coaching others 
• You are optimistic in the face of problems and you’re capable of finding solutions 
• You are very organized and detail oriented. Type-A personality is a plus! 
• You have an entrepreneurial mindset with the capability of managing work independently 
• Catering and/or restaurant management experience is preferred but not required

What You Will Be Doing:

• Oversee the initial onboarding and launch of restaurants and client sites in new markets
• Build and manage relationship with Popup restaurant clients and restaurant partners
• Manage and improve the overall performance of the Popup product 
• Launch new PopUp locations and ensure there is a successful implementation and marketing plan 
• Conduct training "bootcamps" to onboard new restaurants and communicate Fooda standard operation procedures 
• Ensure Fooda standards of operations are enforced at every event 
• Handle all troubleshooting gracefully with our restaurant partners and clients; take ownership of the solutions 
• Proactively work with vendors to refine their offerings and presentation 
• Work with the restaurant sales team to manage and approve all menus
• Train the Director of Sales in each new market to handle all aspects of your role
• Facilitate a smooth transition of restaurant relationships to the Director of Sales in each market within the first month after launch

What You Should Already Have:

• 3+ years of experience in a operations or client management role (preferably in a similar industry)
• Strong communication skills (both verbal and written)
• Ability to multitask and respond to multiple priorities and requests
• Open to required travel requirements as this role will require 50% travel.

What We'll Hook You Up With: 

• Competitive market salary and stock options based on experience
• Comprehensive health, dental and vision insurance plans
• 401k retirement plan with company match
• Paid maternity and parental leave benefits
• Flexible spending accounts
• Company-issued laptop
• Daily subsidized lunch program (ours!) and free food and beverages in the office
• A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.