Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

This individual will have a wide range of responsibilities as part of a team responsible for identifying risk in the Marketing universe and driving strategies to manage it, but will have primary responsibility for creating and overseeing the risk environment for a Asset Management. This person will also liaise with the enterprise-wide Legal, Compliance and Corporate Risk functions

This individual will direct the business compliance and operational risk/control activities within marketing, which may include risk assessment, controls, procedure documentation, process design, control workflow/systems, reporting, testing, and remediation. This includes education and training for business partners to ensure compliance with, and implementation of, all U.S. federal and state rules, regulations, and regulatory trends. This individual will evaluate current operations across the Asset Management to identify areas for enhancements, build out new processes and workflows, and work with business partners to implement these processes. It will be this person's responsibility to understand how legal, technology, and business process changes are implemented within each business unit and evaluate potential impacts. 

Responsibilities 

Risk and Control Management 

• Provides education and monitors Marketing employees on the requirements of company policies and standards related to risk and control ownership, the development and execution of new products and services, and control testing. 
• Develops and implements job aids and tools to facilitate efficient completion of policy and standard requirements. 
• Ensures effective identification and implementation of controls to manage operational, financial, and compliance risks. 
• Acts as subject matter expert on efficient processes to maintain an accurate library of Marketing’s risks and controls. Manages independent post-launch oversight of initiatives and report results to Marketing executive management. 
• Oversees timely completion of control design reviews and compliance risk assessments. Monitors the risk and control environment for weaknesses and identifies solutions to improve the effectiveness and efficiency of controls. 

• Oversees timely completion of annual control testing (BUTM) plan. 

Risk Analysis and Reporting 

• Provides education and monitors Marketing employees on the requirements of company policies and standards related to Risk Reporting, Operational Risk Events, Root Cause Analysis, Consumer Complaints, and Issues Management. 
• Oversees the development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements. 
• Manages timely, accurate creation and distribution of OREs, complaints data, and monthly risk reports; discusses results with DFS Senior Leadership. 

• Oversees timely completion of consumer remediation projects. 
• Ensures a detailed escalation plan is in place for risk issues and leveraged when necessary. 

Oversight 

• Assists Senior Manager or Director with oversight of larger team via periodic coaching and review of work for employees. 

Project Management 

• Completes complex projects in the areas of Exam Management, Control Workflow and Standardization Solutions, Business Continuity Planning, Corporate and Departmental Continuous Improvement. 
• Develops, implements, and administers control standardization and workflow solutions. 
• Develops continuous monitoring exception reports for critical business processes. 

Minimum Qualifications 

At a minimum, here’s what we need from you: 

• Bachelor's Degree in Business, Marketing, or related field 
• 6+ years of experience in Financial Services, Marketing, Compliance, Internal Audit Operations, Vendor Management areas, or related field 
• In lieu of a degree, 10+ years of experience in Financial Services, Marketing, Compliance, Internal Audit Operations, Vendor Management areas, or related field 

Preferred Qualifications 

If we had our say, we’d also look for: 

• 8+ years of experience in Financial Services, Marketing, Compliance, Internal Audit Operations, Vendor Management areas, or related field 
• 2+ years of experience in People Management 
• Certification in Control Self-Assessment, Certified Internal Auditor, Certified Public Accountant (CPA), Certified Regulatory Compliance Manager 

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What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.