Principal Coordinator, Risk Management
77 West Wacker Dr (35012), United States of America, Chicago, Illinois
Principal Coordinator, Risk Management
The U.S. Card Partnerships team provides oversight of and support for private label and co-brand credit card programs. The Principal Coordinator will execute control testing to ensure compliance with business policies, applicable laws and regulations. This individual will be responsible for all their testing results, reporting and documentation. This activity includes understanding corporate standards, regulatory risk and partner processes to create a comprehensive control environment.
They will also support Partnerships operational and well managed initiatives, such as: compliance assessments, policy adherence initiatives, audits and exams. This person must leverage problem solving skills to ensure business plans deliver on intent and maintain key process documentation. This individual must be able to effectively communicate and influence partners across multiple levels of the organization. Strong analytical skills, attention to detail, results oriented, and the ability to adapt to an agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.
Responsibilities:
- Conducting account and process level control testing by using multiple systems of records and regulatory and policy guidance
- Driving proactive, cross-partner risk management by monitoring and analyzing control and operational processes
- Participate in cross functional reviews and assessments to align and coordinate knowledge management
- Supporting information requests, response reviews and remediation for audits/exams
- Identifying risk exposure gaps and driving changes across Partnership card processes
- Coordinating cross functionally to accomplish projects and resolve issues, while also managing multiple tasks independently
- Educating and gaining buy-in from key stakeholder to ensure appropriate execution and find ways to simplify and adjust processes to improve quality and efficiency
- Performing annual procedure, standard and policy reviews
Basic Qualifications:
- At least 1 year of control testing experience
- At least 1 year of operations management or risk management experience
- At least 1 year of experience working in Google Suite
Preferred Qualifications:
- 2+ years experience as a Control Tester
- 2+ years of operations management or risk management experience
- Process or project management training (e.g. Six Sigma, BPM, etc.)
- Bachelor's Degree or Military experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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