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Project Coordinator

| Chicago
Please send your resume to [email protected] with "project Coordinator - Built In" as the subject.
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Project Coordinator

Magnificent Mile, Chicago

2018 Chicago 'Best and Brightest Companies to Work For'

$37k realistic 1st year earnings

Hours: 10am - 7pm Monday- Friday

PHMG is the world's leading audio branding agency, uniting copy, voice and music to create inspiring productions for the likes of Audi, Adidas and Coca-Cola. Following our successful first year in Chicago, we’re in continuous hyper-growth mode – and are currently one of Chicago's fastest growing media companies. As we approach our 20th anniversary as a business, we’re launching our additional floor in our North American headquarters based centrally in Chicago next to the new flagship Apple store on North Michigan Avenue.

We’re recruiting for a Project Coordinator to play a key role in the organization of telecoms engineering work for PHMG clients, allowing for a seamless set-up of their contracted audio services. You will liaise with Internal Field Service Managers and Client Account Managers to ensure information and support are offered and supplied when needed – as well as with third party suppliers and contractors from across the UK and the rest of the world.

What you'll be doing:

  • Ensuring all case completion and telephone usage volume targets are met or exceeded
  • Taking individual responsibility in the coordination and delivery of all tasks allocated to you via any PHMG System or verbally by the Head of Service Support
  • Developing strong working relationships with the third party external and internal suppliers required to successfully delivery of telecoms engineering works and audio branding services
  • Arranging and coordinating the installation or upgrade of client hardware via third party partners or internal teams
  • Organizing all hardware orders required to upgrade a client telecoms system
  • Raising formal purchase orders for all your orders of hardware and works
  • Seeking out external partners and internal teams to ensure that all engineering works are completed prior to closing cases
  • Carrying out engineering sound checks ensuring optimal sound quality before updating appropriate systems
  • Creating/updating all required information in the team’s workflow or CRM systems and ensuring all information is accurate, up to date and represents the current status of works
  • Ensuring all required administration fields are populated prior to completing cases
  • Supporting and providing feedback to Team Leaders and/or Head of Service Support when required to ensure departmental vision is upheld

We'd love to hear from you if:

  • You have a college degree
  • You are highly organized, personable and driven
  • You are technically minded and proficient in PC office products such as Word, Excel, PowerPoint, and Outlook
  • You have proven business insight are polished, articulate and enjoy working in a professional office environment
  • You have strong attention to detail
  • You have the ability to communicate effectively and efficiently via phone, email and in-person meetings
  • You possess strong written and verbal communication skills
  • You are highly ambitious and want to grow with the organization

Perks of working at PHMG:

  • Competitive base salary including bonus
  • 18 days PTO plus up to eight federal holidays
  • Medical, dental, vision and life insurance
  • Ventra Transit Benefit program to save you up to 40% on your commuting costs
  • 401 K with company matching
  • Quarterly incentives
  • Spectacular company events in sought after venues
  • Fundraising initiatives for local Chicago-based charities through the PHMG Foundation
  • Exciting social scene and lively atmosphere
  • Dynamic offices with spectacular views of lake Michigan
  • Onsite bar with pool and ping pong tables
  • Half-day off on the day after your birthday
  • Free gym membership after one year with the company

Company profile:

PHMG is the world’s leading audio branding agency, working with 32,000 clients in 39 countries across the globe – including the likes of Audi, Adidas, Coca-Cola and Samsung. We’are expanding across North America to increase our 80% share of the market – and are proud to have been named as a 2018 Chicago winner for the ‘Best and Brightest Companies to Work For Program’ alongside Verizon, Starcom, Sears and LaSalle Network.

Blending an exclusive Brand-Sound-Track™, creative copy and world-class voice artistry, we develop audio brands that represent the distinct identity of each individual client – with each element entrusted to the industry’s finest writing, composition and voice over talent. These inspiring productions replace the beeps or silence traditionally heard on-hold, connecting with a captive audience to engage listeners, encourage inquiries and create the most professional company image in this vital channel for consumer communication. As a proud member of the ICS, PHMG is committed to delivering excellent customer service – and has earned an outstanding overall client satisfaction rate of 98.5%.

PHMG is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Read Full Job Description
Please send your resume to [email protected] with "project Coordinator - Built In" as the subject.
Apply now
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InDesignDesign
    • PhotoshopDesign
    • WordpressCMS
    • Microsoft DynamicsCRM
    • LinkedIn Sales ProfessionalLead Gen


Right next to the flagship Apple store, PHMG’s 25th floor offices boast spectacular views of Lake Michigan and the metropolis of Downtown Chicago.

What are PHMG Perks + Benefits

PHMG Benefits Overview

PHMG provides a full benefits package, onsite workout facilities, company sports leagues, commuter benefits, on-site barber and beautician, regular incentives recognising high achievers including but not limited to: dinner at top restaurants in Chicago with our CEO, Cubs game, weekly lunch, cash incentives and trips to places such as Cabo, Vegas and Aruba.

Health Insurance & Wellness Benefits
Disability Insurance
We provide short term and long term disability
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
PHMG also offers 1 week leave after getting married.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
18 - 20 days PTO plus up to 8 federal holidays and an incentive to earn a week off during the Christmas period.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
PHMG has an on-site bar - the Goat tavern and beer fridges with local brews delivered weekly.
Commuter Benefits
PHMG offers pre-tax commuter benefits for all employees via the Ventra travel program - receiving a discount of up to 40% off your commuting.
Company Outings
PHMG has monthly paid team outings for high achievers across all departments with a monthly President's club. In addition we offer company-wide holiday parties twice a year for all employees.
Game Room
Our employees are very competitive and enjoy using our ping pong, foosball and pool tables when they need a break.
Stocked Kitchen
PHMG provides ice cream every Friday with unlimited coffee, tea, soft drinks (and energy drinks!).
Some Meals Provided
PHMG provides lunch for new starters during their training and weekly catered lunch on Fridays for top performers.
Happy Hours
PHMG provides happy hours at local bars.
Recreational Clubs
PHMG currently sponsors soft ball and kickball leagues all year round.
Relocation Assistance
PHMG offers relocation assistance, including home finding, temporary housing, moving costs and travel expenses reimbursement for certain roles.
Fitness Subsidies
PHMG offers free gym membership at the on-site gym upon promotion and also sub-sized gym membership of $15 per month for all employees.
Professional Development Benefits
Job Training & Conferences
PHMG offer a comprehensive training program via our company induction and orientation and also a specialist Sales Academy.

Additional Perks + Benefits

PHMG values employee recognition through our career development program and quarterly awards conferences. We also encourage team collaboration at charity events via the PHMG Foundation including Skydiving, Santa Hustle, Warrior Dash and other team events.

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