Sales Operations Analyst at Redstone

| Chicago
Sorry, this job was removed at 3:28 p.m. (CST) on Monday, January 10, 2022
Find out who's hiring in Chicago.
See all Operations jobs in Chicago
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Redstone is one of the fastest-growing fintech startups in the country focused on streamlining the creation of esoteric alternative asset classes. The fintech disruptor dismantled the MBS ecosystem, streamlining it with a digital platform that employs AI and machine learning tools to eliminate unnecessary steps and redundant time-wasting approval processes. Redstone's growing MBS partner network includes institutional and retail investors, forward flow partners, brokerages, and mortgage lenders.

In pursuit of that mission, Redstone is seeking a Sales Operations Analyst to join the Sales team in Chicago. The individual will play a critical role in impacting the growth of the organization. This role will help in delivering unparalleled customer service to our clients, whilst maintaining our Concierge-Level service reputation for ease of transaction and friendly service. This role will suit an individual who loves to build client relations, optimize internal systems, and deliver exceptional customer service. We are looking for a hands-on candidate who takes ownership and seeks new opportunities.

What you’ll do at Redstone:

  • Provide consultative customer service; help to determine customer goals, and business needs, while utilizing product and industry knowledge to provide solutions
  • Assist in the optimization of Redstone's CRM system and serve as the point of contact for any questions regarding it
  • Help design and drive marketing campaigns for the sales department
  • Responding to customer inquiries via email or on the phone
  • Serve as a key onboarding contact for new clients at Redstone
  • Collaborate with people from different backgrounds and at different levels within the company
  • Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards

Why you are a fit at Redstone:

  • Bachelor’s Degree in Marketing, Communication or related fields
  • Experience supporting virtualized systems is a plus
  • Must be willing to learn new platform systems to troubleshoot operational issues across the organization’s user base
  • Excellent troubleshooting and critical thinking skills
  • Basic understanding of technology systems
  • Strong customer service skills

We believe talent and drive are worth more than words on a resume, ideas and execution are more important than titles and everyone is an owner. We collaborate with highly motivated, intelligent people to stay true to our motto - Redstoners are doers.

At Redstone, we’re looking for people invigorated by our mission, not just those who simply check off all the boxes.

 

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ParseLibraries
    • ReactLibraries
    • ReduxLibraries
    • ZeptoLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Sails.jsFrameworks
    • SparkFrameworks
    • SymfonyFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SageCRM
    • SalesforceCRM
    • ZohoCRM
    • MailChimpEmail
    • SendGridEmail

Location

200 W Jackson Blvd. , Chicago, IL 60606

What are Redstone Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Redstone offers stock options through its employee profit sharing program that includes vesting over a time schedule.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
Paid industry certifications
More Jobs at Redstone9 open jobs
All Jobs
Finance
Data + Analytics
Operations
Sales
Finance
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Redstone's full profileSee more Redstone jobs