Salesforce Admin / Sales Ops Manager

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ReviewTrackers is a rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure their customer’s feedback is being heard. We are seeking a self-motivated individual who wants to learn new things, contribute, and do the best work of their career. 

How you will make an impact:

  • Work with leadership to identify KPIs and translate them into actionable goals with supporting activities
  • Create customized dashboards and reports in response to business needs
  • Maintain dashboards and reports to track and communicate performance
  • Map, document and continually improve the sales process and supporting processes
  • Implement and enforce processes to maintain the integrity of Salesforce.com data YOU HAVE:
  • 2+ years of operational experience within Salesforce.com
  • Salesforce administrator certification preferred
  • Strong understanding of data management and business work flows
  • Skillful in data manipulation and cleansing
  • Strategic thinker and the ability to interpret opportunities for improvement from data/reports to team actions
  • And potentially most important, resourcefulness and a get shit done attitude. We are looking for someone who wants to make a significant contribution and can do so without significant hand holding.

What you receive: 

  • An opportunity to help shape our business, make significant contributions and accelerate your personal career growth
  • 100% company paid premiums for health(Blue Cross Blue Shield), dental, vision, life, short-term disability, and long-term disability insurance
  • Company sponsored 401k match 
  • Company stock options 
  • FSA 
  • Pre-tax transit benefits 
  • Flexible PTO policy
  • Unlimited opportunity for career growth, learning and company impact
  • Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
  • Take your coworker to lunch on us once a month 
  • Company Kindle with unlimited books of your choosing
  • Stocked kitchen with drinks and snacks


At ReviewTrackers, we foster an inclusive, dynamic, enjoyable yet challenging team environment. We value creating a team that has a diverse set of backgrounds and respect a healthy expression of diverse opinions. We encourage our team to experiment with new ideas. Come join us as we continue to change the way businesses interact with their customers. ReviewTrackers is an equal opportunity employer. 

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Location

Located in The Loop, our Chicago headquarters is a quick walk to public transportation options such as the CTA and Metra. We're close to Millennium Park as well as a variety of trendy restaurants and shopping venues. Our team is mostly remote, but our office is open to local and visiting employees!

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