Summary

The Security Services Engineer helps to build and maintain the computer/network infrastructure that supports the day to day business operations of the project as it relates to the Access Control and Badging System. This position is also responsible for providing end-user technical and desktop support. 

Responsibilities

• Maintain hardware and software for an Access Control and Badging System
• Administer and maintain databases and archiving processes
• Design, develop, test and implement new system software modules and enhancements to current systems
• Administer backup procedures and test
• Design, develop, test, and implement diagnostic utilities to analyze and report system status and performance
• Monitor and evaluate the overall system performance of operating system facilities, software products, computer services, and communications and networking facilities; specifies, installs and tests system components as required to enable the system to meet desired performance objectives
• Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment, and software
• Work with other team members and teams to cooperatively resolve issues.
• Meet documented service level agreements

Requirements

• Experience maintaining hardware and software for Access Control/Badging Systems
• 8+ years of Oracle and SQL Server monitoring, administration, and optimization experience
• Experience in developing, implementing, and testing disaster recovery procedures in an enterprise environment
• Customer service orientated with a high sense of urgency
• A Bachelor’s degree (preferably with a focus on Technical aspects, i.e. Network Management, Information Systems) OR 5 year’s technical experience in an enterprise IT environment
• Knowledge of Windows operating systems and administrative functions
• Basic understanding of IP subnetting and network classes
• Expert knowledge in MS Office, word processing, spreadsheets, Internet software, and E-mail
• Flexible schedule for on-call responsibilities
• Flexible schedule for System updates, etc. (overnight hours)
• Desire to constantly learn and use new technical skills

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.