ServiceNow
We deliver digital workflows that create great experiences and unlock productivity.
Chicago, IL

Services Executive at ServiceNow

| Chicago
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ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work we help the modern enterprise operate faster and be more scalable.  We make the world of work, work better for people.

We are disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers and partners. We have high expectations and a career at ServiceNow requires continual personal development.

The Team

The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing customer success services and expert services. The team’s purpose is to accelerate customers’ adoption of the ServiceNow platform, enabling customers to realize value faster, reduce costs and reduce risks.

The Role

The Services Executive is responsible for the opportunity management of both Expert Services and Success Services sales within designated strategic accounts, in coordination with the license sales teams and partners.  Additional responsibilities involve activities to support obtaining the highest levels of services customer satisfaction scores. The Services Executive ensures that all proposals are sized and scoped for successful project delivery.

Each SE is expected to ensure that clients make full use of their ServiceNow investment by driving rollout and deployment plans for the full array of licensed ServiceNow products. These plans should be developed through a strong partnership with the sales organization.

The SE role is responsible for ensuring that each services proposal is structured to allow revenue to be recognized in a predictable and timely fashion and with minimal risk of revenue being withdrawn or reduced versus initial contract expectation. The role will work with the Delivery organization to provide expected revenue performance numbers, versus plan.

Responsibilities:

Sales Support

  • Act as the primary point of contact for the customer with regards to ServiceNow’s Expert and Success Services portfolio
  • Lead engagement negotiation, ensuring legal and operational stakeholder evaluations are performed resulting in acceptable organizational risk taken by ServiceNow
  • Work with the license and solution sales teams to ensure that Expert and Success services are appropriately positioned on all designated accounts. This may be through ServiceNow staff or through partners or a combination of both
  • Ensure that plans are developed such that the full array of licensed product may be deployed not just that which might be needed for a first project
  • After the initial license sale look for other business opportunities within designated accounts which may allow further ServiceNow products to be licensed and keep the sales organization appraised of any such opportunities
  • Drive the client to provide references 
  • Exceed services sales and customer satisfaction KPIs

Project Mobilization Support

  • Ensure successful transition to the Delivery organization through comprehensive briefings and handover
  • Identify business development plans for accounts with low customer satisfaction, low adoption/usage and upgrade requirements

Delivery/Finance Responsibility

  • Ensure that each Expert and or Success services proposal is contracted such that the chances of successful delivery; on time, on budget and delivering the agreed functionality are maximized
  • Ensure that each services proposal is drafted to maximize the chances of the client providing high marks for project satisfaction.
  • Drive service references
  • Ensure that each services contract enables revenue to be recognized in a timely and consistent fashion with minimal risk of detrimental revenue adjustment
  • Provide regular plan versus actual revenue assessments

 KPIs

  • Achievement of quarterly bookings targets on designated accounts
  • Achievement of quarterly services revenue targets on designated accounts
  • Achievement of quarterly Customer Satisfaction targets on designated accounts

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Where we are

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • MariaDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement
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What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

An Insider's view of ServiceNow

What’s the vibe like in the office?

When I walk into a room, I don't feel different than any of my colleagues there. I’m free to express my opinions. Whatever I bring to the table, I'm free put it out there.

Ashita

Senior Application Developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project Manager

How has your career grown since starting at the company?

When a VP told me that an opportunity had opened up on the customer support engineering team, I decided to leave the beaches of San Diego, California behind. I had expressed to my manager that I want to be a CIO or an executive and this opportunity brought me leadership training as well as international business experience.

Marie

Senior Director, Technical Support Management

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief Product Officer

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on. And you hear it in people’s voices. You see it in people’s work. Everybody wants to be here. Everybody wants to work on these problems.

Juan

Software Developer

ServiceNow Careers in Chicago
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GTM Organizational Strategy Senior Manager

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You will be joining our global GTM Strategy and Programs team which drives the cornerstone programs for our Sales, Customer Outcomes and Alliances groups. As the GTM Organizational Strategy Senior Manager, you will understand how these programs inter-relate. You have a proven track record for “connecting the dots” and you will leverage those skills as you connect these programs with our role policy ensuring overall alignment and supporting our ability to grow and scale. Your ability to influence upward and across the organization to drive alignment and key changes will be critical. You are no stranger to highly-matrixed, fast-changing organizations and your natural curiosity will help as you work with every part of our business – in every part of the world – to partner on all facets of programs that drive our GTM teams. 

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Remote
5 days ago
The successful candidate will have experience in a high tech environment - preferably in the ITSM area - working at companies with large IT organizations utilizing ITIL best practices in complex, global deployments. Your experience should also include a successful track record in support management applying strong project and task-management abilities to meet your customer deliverables. You are creative problem solver who has the ability to lead internal team in solving a customer issue.

Senior Support Account Mgr

ServiceNow
Remote
5 days ago
The successful candidate will have experience in a high tech environment - preferably in the ITSM area - working at companies with large IT organizations utilizing ITIL best practices in complex, global deployments. Your experience should also include a successful track record in support management applying strong project and task-management abilities to meet your customer deliverables. You are creative problem solver who has the ability to lead internal team in solving a customer issue.

Senior Solution Architect

ServiceNow
Remote
5 days ago
We are looking for an Application Developer to help us build our learner experience platform. The ideal candidate will have a solid understanding of ServiceNow Service Portal, including baseline and custom widgets, Angular, JavaScript, and CSS. 

Sr Inspire Consultant ,Value Realization Excellence (COE)

ServiceNow
Remote
5 days ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Principal Outbound Product Manager, Omnichannel and Self Service

ServiceNow
Remote
5 days ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Engagement Manager

ServiceNow
Remote
5 days ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Software Engineer Intern (Summer 2021)

ServiceNow
Remote
5 days ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Director, Implementation Methods & Products

ServiceNow
Remote
5 days ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Services Product Manager - Risk

ServiceNow
Remote
5 days ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Strategist, Value Realization Excellence (Field)

ServiceNow
Remote
6 days ago
We are looking for a seasoned value professional to join Value Realization Excellence (a subset of Inspire Value Excellence) – a team on the forefront of ensuring that our customers achieve their desired business outcomes. In this role, you will contribute to continuous innovation efforts for the value realization program, while also leading field engagements. The customer facing component will be a hybrid model, where you will train and co-deliver value realization motions with Customer Success Architects, while also leading deep-dive customer engagements for strategic accounts. Our objective is to drive consultative client interactions to validate how ServiceNow is supporting CXO business transformation goals. Through years of practical experience, executive gravitas, and a fundamental knowledge of business and technology trends, this value realization expert will build and develop trusted advisor relationships with customers, partners, and internal stakeholders across ServiceNow. A successful candidate will have the following attributes:

Cloud Assurance Manager

ServiceNow
Remote
6 days ago
The Cloud Assurance Manager will be responsible for contributing to and executing on the Foundational Certification strategy as defined by Audit Risk and Compliance leadership. This consists of maintaining existing third-party assurance programs already held by ServiceNow, as well as driving the analysis and adoption of new programs as directed by ServiceNow leadership. This role will work collaboratively with members of the Enterprise Risk, Compliance Engineering, Sales, Security, and Operations teams.

Sr. Strategist, Value Realization Excellence (Field)

ServiceNow
Remote
6 days ago
We are looking for a seasoned value professional to join Value Realization Excellence (a subset of Inspire Value Excellence) – a team on the forefront of ensuring that our customers achieve their desired business outcomes. In this role, you will contribute to continuous innovation efforts for the value realization program, while also leading field engagements. The customer facing component will be a hybrid model, where you will train and co-deliver value realization motions with Customer Success Architects, while also leading deep-dive customer engagements for strategic accounts. Our objective is to drive consultative client interactions to validate how ServiceNow is supporting CXO business transformation goals. Through years of practical experience, executive gravitas, and a fundamental knowledge of business and technology trends, this value realization expert will build and develop trusted advisor relationships with customers, partners, and internal stakeholders across ServiceNow. A successful candidate will have the following attributes:

Advisory Solution Consultant, Strategic Accounts

ServiceNow
Remote
6 days ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Role Excellence Enablement Lead - Sales

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Product Success Architect

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Director, Sales Operations, Customer & Partner Org

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Director, Sales Operations, Customer & Partner Org

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Director, Sales Operations, Customer & Partner Org

ServiceNow
Chicago
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Director, Sales Operations, Customer & Partner Org

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Enterprise Account Executive- Financial Services

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Principal Inspire Value Consultant

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Advisory Solution Consultant

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Marketing Manager, Digital Journeys & Customer Growth

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Recognition Program Manager

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Product Manager, Platform

ServiceNow
Chicago
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sales Trainer, Digital Sales Academy

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Staff Content Analyst

ServiceNow
Chicago
1 week ago
Propose user-centric content strategies for digital experiences, user journeys, templates, components, and systems across Servicenow.com. Propose strategic content models and plans for landing pages, products, corporate pages, and other templates across the site. Optimize website information architecture for users, search engine crawlers, translation, personalization, and content automation. Create UX Content Strategy artifacts, such as presentations, template briefs, personas, journey, user flows, etc. to visually demonstrate your concepts, align teams, and drive projects forward.

Senior Business Process Consultant

ServiceNow
Remote
1 week ago
ServiceNow is currently seeking Senior Consultants to be responsible for the successful delivery of ServiceNow's Customer Workflow solutions and services, in a client consulting environment. 

Sr Service Provider Executive

ServiceNow
Remote
1 week ago
ServiceNow is currently seeking a Global SI and Service Providers Specialist, to join the AMS Alliances and Channel Ecosystem (ACE) team. At ServiceNow, we are creating a vibrant, world-class Global Partner Ecosystem to enable and accelerate growth to $10B+. As part of the ACE organization, this role will have responsibilities for generating Service Provider revenue with a set of identified partners and acute focus on the AMS market. This position is a high-profile growth opportunity that demands a highly motivated individual with strong sales, communications and organizational skills that is eager to learn and become part of a rapidly growing company.

Sr IT Project/Program Mgr

ServiceNow
Remote
1 week ago
Support ‘Security Transformation and Resources’ in our mission to supply quality, up to date, security content to equip our sales teams, customer facing support groups, and our customers in elevating their knowledge of ServiceNow’s cloud and platform security. Manage collateral currency process to maintain currency of our collateral in response to industry, regulatory, or product changes. This involves managing the intake, running the triage meetings, helping to assign tasks, monitor completion of tasks. Manage administration of SC Security Ambassador program – maintain calendar of events, recruit speakers, recruit mentors, create/monitor support tools, create feedback loop to ensure that the program is enriching for the participants.

Senior Business Process Consultant, Federal

ServiceNow
Remote
1 week ago
ServiceNow is currently seeking Senior Consultants to be responsible for the successful delivery of ServiceNow's Customer Workflow solutions and services, in a client consulting environment. 

Senior Commercial Account Executive

ServiceNow
Remote
1 week ago
The Commercial Account Executive builds and leads relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.

Advisory Presales Solution Consultant-FinServ

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Advisory Presales Solution Consultant-Customer Workflows

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Talent Acquisition Program Manager

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Curriculum Developer, ITOM

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Technical Consultant

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Deal Desk Specialist

ServiceNow
Remote
1 week ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals.

Deal Desk Specialist

ServiceNow
Remote
1 week ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals.

Deal Desk Specialist

ServiceNow
Remote
1 week ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals.

Staff Business Systems Analyst - HR Applications

ServiceNow
Remote
1 week ago
Work very closely with ServiceNow Global Talent Product team to understand business requirements and then partner closely with IT development team for creation of Business Requirements, Functional Design. Work with Development/QA team/Vendor to build/test the application/s on ServiceNow platform. Build proofs-of-concept (POC) for potential new solutions and technology. Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams.

Principal Product Manager - IT Business Management

ServiceNow
Remote
1 week ago
As an inbound Product Manager, you will be leading the vision and roadmap for our ‘Enterprise Agile Planning’ product and help us build a comprehensive agile planning solution. This role requires someone who will thrive as an individual contributor to be part of our talented product team and work collaboratively to deliver the roadmap for our agile solution. The candidate should understand the market, manage a backlog, and work with engineering teams to deliver features that delight our customers.

Principal Strategist, Inspire Value

ServiceNow
Remote
1 week ago
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Campaign Program Manager, Demand Generation for AMS

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Advisory Solution Consultant, Legal Service Delivery

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Presales Solution Consultant – Workplace Service Delivery, Employee Experiences

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Proposal Manager

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Product Manager

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Penetration Tester

ServiceNow
Remote
1 week ago
The Senior Penetration Tester is a critical contributor to ServiceNow’s internal offensive security initiatives. The successful candidate knows how to think like an attacker, and is well versed in modern attack vectors and offensive strategy. This individual is an adept communicator, motivated and proactive.

Principal Information Security Engineer

ServiceNow
Remote
1 week ago
Administer and mature key ServiceNow Cloud Security Engineering tools, such as host and network IDS, X.509 Certificate Authority, authentication integrations and controls, etc. Build relationships throughout the enterprise to bring internal business stakeholders and their projects and initiatives into comprehensive security evaluation. Provide coaching and mentorship to technology teams to satisfy their business goals. Mentor and cross-train with other Security team members to cultivate Security Engineering knowledge. Work with key stakeholders to deliver security solutions and training to internal security teams to support and enhance security intelligence requirements.

Americas (AMS) AVP, Inspire Value

ServiceNow
Remote
1 week ago
We are looking for an action-oriented, visionary leader to run the Inspire Value organization in the Americas. You will be responsible for managing a team focused on our customers’ and on ServiceNow’s long term goals. You will also play a leadership role in the Americas directly working with the President of Sales and his leadership team to advance our organization’s strategic direction.

Sr Principal Strategist, Inspire Value

ServiceNow
Remote
1 week ago
Engage executives to expertly define and manage bespoke industry-aligned digital transformation advisory engagements at select key customers, leveraging ServiceNow methodologies. Lead discovery workshops with customer leadership and their teams to understand key business objectives, challenges of prospective and existing customers. Document and present insights and recommended solutions to meet customer business objectives. Create high-quality deliverables that communicate strategic alignment, present multi-year roadmaps and document the full business case to justify action.

Senior Sales & Enablement Trainer

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Global Industry Marketing Manager – Life Sciences

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Staff Business Systems Analyst

ServiceNow
Remote
1 week ago
Serve as a liaison between business stakeholders and development team. Partner with IT and business to drive requirement gathering workshops, data analysis, problem solving and functional design. Work cross-functionally with Product owners and business stakeholders to drive alignment, help optimizing end-to-end processes, uncover areas for improvement and drive process improvement requirements. Drive investigation of and collaboration with cross-functional partners to address systemic issues.

Principal Success Architect

ServiceNow
Remote
1 week ago
The Customer Outcomes Success Architect will be responsible for developing and maintaining C-level executive relationships and relationship management across 1-2 clients. The over-riding objective for the Success Architect will be to drive Customer Outcomes at these managed clients leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the clients.

Service Provider Account Executive (SPAE) - NTT

ServiceNow
Chicago
1 week ago
The Enterprise Account Executive builds and leads relationships within Enterprise clients while achieving quarterly and annual sales quotas for assigned clients.

Sr Principal Strategist

ServiceNow
Remote
1 week ago
In this role, you will work on highly complex sales enablement opportunities, gain insight into the strategic and operational sales issues, have exposure to senior-level decision making, and establish relationships with people across the entire company.

GTM Pricing Strategy Senior Manager

ServiceNow
Remote
1 week ago
Reporting to the Sr, Director of GTM Pricing & Monetization Strategy, as the Sr Manager of GTM Pricing Strategy, you will own the pricing strategy & monetization of our service offerings and managed service provider route to market. You will drive strategic initiatives focused on customer adoption of our latest services, enabling revenue growth and improving key initiatives such as NPS and price realization.

Senior Manager, Talent Sourcing - AMS

ServiceNow
Remote
1 week ago
We currently have an exciting opportunity available for a Talent Sourcing Manager for our AMS team. This person will lead a team of talent sourcers within the United States across sales, tech, and corporate functions profiles. In this role, you will find yourself successful when you:

Senior Alliances Manager - Global Elite

ServiceNow
Remote
1 week ago
Collaborate with ServiceNow partners to generate new business in both existing and new accounts.  Ensure our partners assist in delivering successful projects to customers.  Support joint sales pursuit activities to drive field interlock resulting in “Sourced” NNACV.  Accelerate account growth via joint go-to-market plans aligned to ServiceNow’s four C requirements: Capacity, Capability, Competency, and Customer Success. 

Advisory Presales Solution Consultant-Majors

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Workplace Strategy Manager, Workplace Services

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Global Industry Marketing Manager – Expansion Industries

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Technical Consultant, Federal

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Global Industry Marketing Manager – Telecom and Media

ServiceNow
Remote
1 week ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Business System Analyst - Workday (Absence Management)

ServiceNow
Remote
2 weeks ago
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Senior Business Systems Analyst

ServiceNow
Remote
2 weeks ago
We are seeking a seasoned Staff Business Systems Analyst with expertise with multi-platform environments and their associated integrations. The successful individual in this role will work collaboratively with multiple IT teams, business analysts and product managers to ensure products are designed with a clear understanding of dependencies, connections and risks.

Dir, Solution Consulting

ServiceNow
Chicago
2 weeks ago
As a Director, Solution Consulting – AMS for the Pre-Sales organization, you will be responsible for supporting the technical sales efforts managing a team of highly motivated Solution Consultants and first line solution consulting managers. You will be responsible for partnering with sales to ensure alignment across the business. Your primary responsibilities will be growing the team, driving revenue through pipeline excellence, and leading through change as we continue to expand our solutions.

Advisory Presales Solution Consultant-Customer Workflows(FinServ)

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Staff Software Engineer

ServiceNow
Chicago
2 weeks ago
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Sr Software Engineer

ServiceNow
Chicago
2 weeks ago
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Software Engineer

ServiceNow
Chicago
2 weeks ago
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Principal Product Manager, Platform (Business Process Management - BPM)

ServiceNow
Remote
2 weeks ago
We’re looking for an experienced Principal Product Manager that wants to seamlessly connect organizations across the enterprise, 3rd party systems and IoT devices together on a no code platform. This is a special opportunity to be part of the team that is defining and driving the cutting edge of the ServiceNow workflow automation by creating new and compelling low-code and no-code experiences on the ServiceNow platform. You will help define and mature the core platform products, your work will be highly visible and will improve the daily lives of millions of our customers.

Sr. Business Process Consultant

ServiceNow
Remote
2 weeks ago
The Sr. Business Process Consultant will be responsible to develop, invest, and maintain thought leadership with deep subject matter expertise related to ITSM product processes, enabling product capabilities and complimentary processes in a client-consulting environment including; Incident, Problem, Change, Service Request, Configuration, Knowledge, and Service Level Management. The consultant will lead the design and deployment of best practice process solutions that will achieve desired customer business outcomes and business value.

Sr. Business Process Consultant - Federal

ServiceNow
Remote
2 weeks ago
The Sr. Business Process Consultant will be responsible to develop, invest, and maintain thought leadership with deep subject matter expertise related to ITSM product processes, enabling product capabilities and complimentary processes in a client-consulting environment including; Incident, Problem, Change, Service Request, Configuration, Knowledge, and Service Level Management. The consultant will lead the design and deployment of best practice process solutions that will achieve desired customer business outcomes and business value.

Principal Product Manager, Emerging Interfaces

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Technology Consultant - Federal

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Director -ITBM Outbound Product Manager GTM

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Manager, Technology Alliances

ServiceNow
Remote
2 weeks ago
We are looking for an experienced Senior Alliance Manager, reporting to the VP of Technology Alliances to drive technology partnerships for our emerging vertical solutions and focus areas at ServiceNow. The Vertical Alliances leader will be responsible for the developing the vertical tech partnership strategy with the business unit and GTM leaders responsible for vertical solutions, and execution of technology partnerships in Financial Services and Healthcare verticals including establishing the relationships with partners to support the strategy and for onboarding, driving joint solutions with partner solution architects, driving GTM outcomes with partners working closely with ServiceNow’s Store, Services and Verticals GTM teams.

Business Process Consultant

ServiceNow
Remote
2 weeks ago
The Sr. Business Process Consultant, Employee Workflow is the functional and process expert of a customer engagement team – consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow HR Service Delivery, Legal Service Delivery, and Procurement Spend Management products – all with the goal of accelerating and driving customer business outcomes.

Business Manager

ServiceNow
Remote
2 weeks ago
As the Business Manager, your charter will be to partner with the major area leaders to orchestrate and execute against their Major-area priorities in-quarter, FY, and out years. Consequently, leadership will spend more time with customers, prospects and their teams. In short, this position will allow for the Major Area leader to focus more on selling, building relationships, and closing sales.

Lead Partner Solution Architect - Verticals

ServiceNow
Remote
2 weeks ago
ServiceNow is seeking a partner solution architect that will drive solution innovation with partners by leading story boarding exercises to define solutions, applying design thinking, providing technical hands-on expertise on the NOW platform to partners. The partner solution architect is responsible to define and drive the solution strategy by engaging with the product teams at ServiceNow and our partner ecosystem. The architect should be able to communicate the power, flexibility, and ease-of-use of the ServiceNow PaaS to partners in order to drive solution outcomes that drive value for customers and for the partnership. This is a hands-on technical innovator who is capable of going wide and deep on technical enablement and solution positioning for partner growth.

Partner Solution Architect

ServiceNow
Remote
2 weeks ago
ServiceNow is seeking a partner solution architect that will drive solution innovation with partners by leading story boarding exercises to define solutions, applying design thinking, providing technical hands-on expertise on the NOW platform to partners. The partner solution architect is responsible to define and drive the solution strategy by engaging with the product teams at ServiceNow and our partner ecosystem. The architect should be able to communicate the power, flexibility, and ease-of-use of the ServiceNow PaaS to partners in order to drive solution outcomes that drive value for customers and for the partnership. This is a hands-on technical innovator who is capable of going wide and deep on technical enablement and solution positioning for partner growth.

Offerings Delivery, Principal Methods SME

ServiceNow
Remote
2 weeks ago
As an Offerings Delivery Methods SME, you will be the leading expert to define, understand, develop and communicate service offerings delivery methods and supporting assets. You will actively manage the maintenance of the current methods and assets and lead the creation of new methods based on industry proven leading practices. You will provide expert insight, industry knowledge and experience to drive and lead a cross functional team on the creation of new methods and assets to support the delivery of new offerings in partnership with the service business owners and GTM teams. This will include creation and updates to assets and process activities, revising and updating existing delivery methods as new requirements are defined and identifying improvement opportunities of current services delivery methods. You will lead and manage the implementation of new offering delivery methods through a structured Project Management approach and manage field resources, schedules, issues, risks and project change requests to ensure successful and on-time project delivery. You will be responsible to lead all OCM related activities to communicate and enable the ecosystem on changes and new service offering delivery methods and supporting assets.

Senior Solution Consultant - Healthcare

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Portfolio Manager

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Technical Consultant

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Product Security Engineer

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Director, Executive Marketing Programs

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Security Product Engineer

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Staff Cloud Analytics Analyst

ServiceNow
Remote
2 weeks ago
In this role you will be member of a team which supporting analytics for global infrastructure and cloud operations where you will help drive Cloud and Infrastructure strategy leveraging AI, Machine Learning and other advanced Analytics to inform our go-forward enterprise strategies.

Sr. Staff Cloud Analytics Analyst

ServiceNow
Remote
2 weeks ago
In this role you will be member of a team which supporting analytics for global infrastructure and cloud operations where you will help drive Cloud and Infrastructure strategy leveraging AI, Machine Learning and other advanced Analytics to inform our go-forward enterprise strategies.

Staff Cloud Analytics Analyst

ServiceNow
Remote
2 weeks ago
In this role you will be member of a team which supporting analytics for global infrastructure and cloud operations where you will help drive Cloud and Infrastructure strategy leveraging AI, Machine Learning and other advanced Analytics to inform our go-forward enterprise strategies.

Staff Cloud Analytics Analyst

ServiceNow
Remote
2 weeks ago
In this role you will be member of a team which supporting analytics for global infrastructure and cloud operations where you will help drive Cloud and Infrastructure strategy leveraging AI, Machine Learning and other advanced Analytics to inform our go-forward enterprise strategies.

Principal Platform Architect - Federal

ServiceNow
Remote
2 weeks ago
The Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring and implementation of solutions.

Principal Platform Architect

ServiceNow
Remote
2 weeks ago
The Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring and implementation of solutions.

Principal Platform Architect

ServiceNow
Remote
2 weeks ago
The Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring and implementation of solutions.

Principal Platform Architect

ServiceNow
Remote
2 weeks ago
The Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring and implementation of solutions.

Principal Success Architect - Federal

ServiceNow
Remote
2 weeks ago
The Customer Outcomes Success Architect will be responsible for developing and maintaining C-level executive relationships and relationship management across 1-2 clients. The over-riding objective for the Success Architect will be to drive Customer Outcomes at these managed clients leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the clients.

Sr. Manager, Platform Architect

ServiceNow
Remote
2 weeks ago
The Customer Outcomes Platform Architect People Manager will be responsible for developing and maintaining Enterprise Architect and C-level executive relationships across 1-2 accounts as well as mentoring a team of Platform Architects. The over-riding objective for the Platform Architect will be to drive customer outcomes and become the trusted advisor at these managed accounts leading to client’s goal achievements, ServiceNow platform health, ServiceNow platform architecture and technical governance with the account.

Senior Process Improvement Manager

ServiceNow
Remote
2 weeks ago
We are looking for a Senior Process Improvement Manager to drive complex process improvement and transformation efforts across Finance to enable scale, operational efficiency, and agility. The right candidate has a strong command over best practices for business performance improvement and process design, can demonstrate the ability to evaluate and assess gaps and opportunities, and develop scalable outcomes in partnership with process owners.

Sr Mgr, Solution Consulting

ServiceNow
Remote
2 weeks ago
Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution. Develop team members according to the demands of the business and according to their individual professional goals. Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands.

Process Optimization Specialist

ServiceNow
Remote
2 weeks ago
This position is part of the Global Technical Support Organization and spearheads the case monitoring function. You serve as the go-to person when needed by the case monitoring team, ensure monitoring goals are met, communicate on progress, and work cross functionally to deploy enhancements.

Director, Expert Services

ServiceNow
Remote
2 weeks ago
The role of the Director of Expert Services for Customer Workflow is to oversee America’s based expert resources who are responsible for consulting work related to the expansive Customer Workflow portfolio. This portfolio includes our Customer Service Management solution along with other high growth portfolios including Field Service Management, Financial Services Operations, Telecommunications Service Management, Connected Operations and other Customer focused solutions. The Expert Services team has direct roles into our customers, as well as, advisory or leadership roles in a co-delivery model with partners across the ServiceNow ecosystem. Regardless, the objective of the team is to drive best practice and solution operating efficiency into our customers’ environments to ensure their ease of growth and maintainability.

Principal Portfolio Manager, IT Service Management

ServiceNow
Remote
2 weeks ago
The Principal Portfolio Manager, IT Service Management is a key position within the Customer Outcomes organization, responsible for thought innovation, creative thinking around delivering leading practice assets and service offerings in order to support successful deployments of ServiceNow technology by Customer Outcomes, Partner Network and Customers.

Senior Principal Product Manager – Customer Service Management

ServiceNow
Remote
2 weeks ago
As a Senior Principal Product Manager, you will be an individual contributor in the ServiceNow Customer Service Management business unit, and you will

Sr Advisory Solution Architect-Service Providers

ServiceNow
Remote
2 weeks ago
ServiceNow is looking for an experienced presales Sr Advisory Solution Architect to join our Alliances team in support of our service provider (SP) partners. A Sr Advisory Solution Architect is an expert ServiceNow evangelist who works with our top partners to design, build, and maintain a portfolio of offerings driven by the Now platform. These offerings must support the alliance business plan, adhere to ServiceNow technical best practices and be aligned to the priorities of ServiceNow alliances and channels organization. The Sr Advisory Solution Architect owns the offering technical strategy, architecture, and roadmap for each offering in his/her coverage area. You’ll define MVP requirements, and solution prototypes for new offerings, in collaboration with the ServiceNow alliance team and your counterparts in the partner organization. You’ll be evaluated on metrics such as the number of new offerings published, offering adoption rates, and revenue growth by offering. You’ll deliver artifacts including solution briefs, case studies, and offering roadmaps.

Customer Service Solution Sales Manager

ServiceNow
Remote
2 weeks ago
The Customer Service Solution Sales Manager will be responsible for market success of ServiceNow’s Customer Service Workflows suite in the Mid Atlantic Region . 

Sr Enterprise Account Exec

ServiceNow
Chicago
2 weeks ago
The Enterprise Account Executive builds and leads relationships within Enterprise clients while achieving quarterly and annual sales quotas for assigned clients.

Deal Desk Specialist - Commercial

ServiceNow
Remote
2 weeks ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals. 

Customer Service Solution Sales Manager

ServiceNow
Remote
2 weeks ago
The Customer Service Solution Sales Manager will be responsible for market success of ServiceNow’s Customer Service Workflows suite in the Mid Atlantic Region. 

Deal Desk Specialist - Commercial

ServiceNow
Remote
2 weeks ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals. 

Deal Desk Specialist - Commercial

ServiceNow
Remote
2 weeks ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals. 

Deal Desk Specialist - Enterprise

ServiceNow
Chicago
2 weeks ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals. 

Deal Desk Specialist - Enterprise

ServiceNow
Remote
2 weeks ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals. 

Deal Desk Specialist - Enterprise

ServiceNow
Remote
2 weeks ago
This individual contributor role is a true value-add partner and considered a business liaison to the field sales organization for complex, non-standard deals. 

Business Process Consultant, Federal

ServiceNow
Remote
2 weeks ago
The Sr. Business Process Consultant, Employee Workflow is the functional and process expert of a customer engagement team – consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow HR Service Delivery, Legal Service Delivery, and Procurement Spend Management products – all with the goal of accelerating and driving customer business outcomes.

Solution Sales Executive-Workplace Service Delivery

ServiceNow
Remote
2 weeks ago
The Solution Sales Executive is responsible for communicating ServiceNow’s [product line] value proposition to prospects, in partnership with Account Executives and Solution Consultants, while achieving quarterly and annual sales quotas. 

Best Practice Specialist for Customer Success

ServiceNow
Remote
2 weeks ago
The Best Practice Specialist supports the creation and promotion of prescriptive best practices to help customers achieve success through self-service content and with our customer outcomes professionals.

Best Practice Manager for Customer Success

ServiceNow
Remote
2 weeks ago
The Best Practice Manager for Customer Success manages the creation and promotion of prescriptive best practices to help customers achieve success through self-service content and with our customer outcomes professionals.

Sr Enterprise Account Executive- Sled

ServiceNow
Remote
2 weeks ago
The Enterprise Account Executive will be responsible for generating new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

Director of PLG Marketing, Emerging Businesses

ServiceNow
Remote
2 weeks ago
We are looking for an amazing marketer to lead the launch of new products for DevOps and SREs. We are in it to win the hearts and minds of developers, DevOps and SRE teams and are looking for a marketing leader to shape the strategy, collaborate cross-functionally and drive execution across performance, communication and product marketing. This is a high visibility and high impact role within the team creating innovative products with a product-led-growth (PLG) GTM. If you have skills and experience bootstrapping a bottoms-up GTM targeting technical audiences and a do-whatever-it-takes attitude, then this role is for you. We’re a startup within a cloud superpower. If this opportunity excites you, we’d love to talk.

Sr Enterprise Account Executive- FIns

ServiceNow
Remote
2 weeks ago
The Enterprise Account Executive builds and leads relationships within Enterprise clients while achieving quarterly and annual sales quotas for assigned clients.

Solution Sales Manager, Employee Experience

ServiceNow
Remote
2 weeks ago
This role sells the Employee Workflows products into Enterprise Accounts in the Michigan/IN region. Create connected, engaging experiences for your employees with digital workflows.

Sr Product Marketing Specialist - IT Business Management

ServiceNow
Remote
2 weeks ago
We are seeking an action-oriented, product marketer who is craving to be part of a great company, innovative product offering and a fast-growing industry. We need someone that will thrive as an individual contributor on our talented product marketing team. The Sr. Product Marketing Specialist – IT Business Management (ITBM) will be responsible for driving key elements of product launches, creating sales enablement content, supporting digital campaigns and events and developing solution-based messaging. This position reports to the Head of IT Product & Services Product Marketing.

Sr Enterprise Account Executive- FIns

ServiceNow
Remote
2 weeks ago
The Enterprise Account Executive builds and leads relationships within Enterprise clients while achieving quarterly and annual sales quotas for assigned clients.

Senior Solution Sales Executive, Employee Experience

ServiceNow
Remote
2 weeks ago
Built on the Now Platform, our product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation. Companies can simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform.

Solution Sales Manager, Employee Experience

ServiceNow
Remote
2 weeks ago
Built on the Now Platform, our product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation. Companies can simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform.

Senior Solution Sales Executive, Employee Experience

ServiceNow
Remote
2 weeks ago
Built on the Now Platform, our product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation. Companies can simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform.

Customer Service Solution Sales Manager

ServiceNow
Remote
2 weeks ago
The Senior Solution Sales Executive will drive and generate sales revenue, within existing accounts and also with new logos. This will be achieved by working closely with the wider ServiceNow sales eco-system, with the support of a dedicated Solution Consultant, to deliver territory planning, account planning, forecasting, using business development techniques and field-based sales activities to ensure success in generating revenue opportunities and effective management and closure of sales opportunities.

Principal Product Manager – Order Management

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

GTM Strategist and Program Manager

ServiceNow
Chicago
2 weeks ago
Company Description ServiceNow believes in the power of technology to reduce the complexity in our jobs. At ServiceNow, we make work, work better for people with modern digital workflows that create great experiences and unlock productivity. Built on the Now Platform, our product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation.

Principal Product Manager - Industry Workflows

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Advisory Solution Consultant - State & Local Government

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Product Manager, Platform Security (Authentication)

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Product Manager, Platform Security (Encryption)

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Product Marketing Manager - Platform Security

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Principal Platform Security Outbound Product Manager

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Principal Outbound Product Manager - Platform

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Solution Consultant

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

MBA Intern - Solution Consulting, IVT (Inspire Value Team)

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr. Corporate Keynote Writer and Storyteller

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Advisory Presales Solution Consultant-Employee Workflows

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Staff Product Security Engineer (SSDL)

ServiceNow
Chicago
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Presales Solution Consultant – Workplace Service Delivery: Employee Experiences

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

ITOM Practice, Advisory Solution Consultant

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Advisory Solution Consultant - Legal Service Delivery

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Solution Consultant

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Manager, Partner Marketing Operations

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Product Marketing Specialist - HR Service Delivery

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Product Marketing Manager, Environmental, Social, and Governance (ESG)

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Manager, Finance Analytics and Insights

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Global Industry Marketing Manager – Financial Services

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Senior Technology Consultant, Federal

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Services Portfolio Manager

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Regional Partner Manager, Canada East

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Technical Consultant - Security Operations

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Marketing Mgr, AMS Events

ServiceNow
Chicago
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Portfolio Manager - Banking and Telecommunications

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Principal Technical Consultant, Federal

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Staff C++ Engineer - Database Internals

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sr Advisory Solution Consultant-Customer Worklows

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Advisory Presales Solution Consultant-Employee Workflows-FinServ

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and

Sales Internship, Summer 2021

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow believes in the power of technology to reduce the complexity in our jobs. At ServiceNow, we make work, work better for people with modern digital workflows that create great experiences and unlock productivity. Built on the Now Platform, our product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation.

Senior Business Process Architect

ServiceNow
Remote
2 weeks ago
The Senior Business Process Architect will lead business process improvement/transformation for Sales and Channel within CSG initiatives across the enterprise to optimize experience, streamline processes while improving overall effectiveness and efficiencies. He/she understands best practices for GTM business architecture, performance improvement and process design, is able to demonstrate ability to evaluate and assess gaps and opportunities and develop scalable outcomes. The Sr. Business Process Architect will define, standardize and evolve As-Is and To-Be business capabilities, conduct analysis to recommend prioritization of capabilities and underlying processes and metrics to scale across Sales/Channel and Marketing disciplines. In addition to rolling up her/his sleeves to transform business processes, the Business Process Architect will aid in determining and prioritizing the capabilities, their underlying processes and metrics that CSG must develop in order to achieve our priorities and desired outcomes. He/she will need to work cross-functional and organizationally, partnering with business stakeholders, IT, etc. Finally, he/she will coach and mentor process managers and analysts across CSG.

Director, Product Management Lead - Insurance Industry

ServiceNow
Remote
2 weeks ago
Company Description ServiceNow believes in the power of technology to reduce the complexity in our jobs. At ServiceNow, we make work, work better for people with modern digital workflows that create great experiences and unlock productivity. Built on the Now Platform, our product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation.

Manager, Solution Consulting- Financial Services Vertical

ServiceNow
Remote
1 month ago
The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who set and expect high standards regarding interactions with prospects and customers and also internally, with a focus on performance. Due to rapid growth we are seeking a Senior Solution Consulting Manager to lead and manage a team of highly experienced Presales Solution Consultants.  The manager will have strong influencing and networking skills in order to connect the team to the outside world and ensure that the region is appropriately represented at an Area level.  The manager will also bring the gravitas and experience to coach and develop senior individual contributors.

Staff Business Systems Analyst Lead (Workday Compensation / Merit Configuration)

ServiceNow
Remote
1 month ago
We are seeking an experienced and highly collaborative Staff Business Systems Analyst. The primary area of focus will be Workday Application Management (key areas: Core HCM, Advanced Compensation, and Advanced Reporting skills).  You will leverage deep technical and functional process expertise to develop scalable technology solutions for our workforce.

Head of Global GTM Programs

ServiceNow
Chicago
2 months ago
This is a unique opportunity to build and lead a critical new function in ServiceNow. ServiceNow is scaling fast, and with that growth comes the need to ensure that our organisation and our processes are set up for success now and as we become a larger company. In order to achieve this, we are establishing Global co-ordination of our GTM programs. We have established effective and highly talented Programs teams in APJ, EMEA and in the Americas, and we need someone to play a pivotal role in co-ordinating and aligning those teams. We are looking for someone to be the leader who will establish, ramp and scale critical programs that will take our GTM organisation to the next level. You will have a home in the broader GTM Strategy and Operations organisation, working alongside the leaders of GTM planning, Compensation, and the Programs teams in our 3 Geographies.

Senior UI Engineer

ServiceNow
Chicago
2 months ago
You are an seasoned engineer that is passionate about building great user experiences, is generally excited about new front-end technologies, and is ready to push the boundaries of what is achievable. You are looking for challenges and opportunities and have the ability and desire to bring new ideas. You are enthusiastic about working in the latest technologies, such as React, Redux, and GraphQL. You are a team player and will work with other experienced co-workers to help us evolve the technology stack to build modern and awesome user experience for our customers. You must possess a solid understanding of building amazing, performant and scalable user interfaces with large scale data, an obsession with design aesthetics, and engineering excellence.

Sr. Director, Head Top Accounts, Strategic Go-To-Market AMS

ServiceNow
Remote
2 months ago
We are looking for a proven, strategic driver to lead a GTM Top Accounts team that will expand on sales strategy and execution and be the connective tissue across the field and extended partners. Leader will ensure team effectively delivers on three key areas of support including:

Director, UX Design

ServiceNow
Chicago
3 months ago
We are always looking for passionate individuals to drive user research, prototyping, or experience design activities for a portfolio of IT solutions. You will be part of the growing world-class IT Organization. We create new and compelling experiences for ServiceNow – enabling people around the world to get more done, faster than ever before! 

ISV Sr Mgr, Presales Solution Consulting

ServiceNow
Remote
6 months ago
ServiceNow is seeking an experienced technical leader for a ISV Sr. Manager, Solution Consulting; focused on our Partner community of ISVs and BuiltOnNow platform solutions.  We are looking for a leader who is comfortable with a highly visible role, can coach top technical talent of highly skilled and seasoned team of driven pre-sales solution architects, establish relationships and set strategy at a senior level with ServiceNow east/west teams, measure and deliver results while also getting hands-on to help advance technology and business relationships with ServiceNow’s Store and Platform Partners.  The leader will motivate the team to: