Senior Manager Operations Engineering
Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
Upwork's Operations Engineering team is passionate about efficiently operationalizing our cloud engineering workflows. We also focus on driving the establishment and implementation of Health monitoring and reporting to advance self-healing capabilities. We strive for efficiency and velocity while also exploring new technologies that bring business value and help us achieve company goals.
You will work with multiple engineering teams as a technical leader on containerization and other technologies the Operations Engineering team owns. You will lead high-impact projects and help develop good communication with our partners while mentoring team members technically and supporting team priorities. Build greenfield projects, mitigate legacy infrastructure, and participate in on-call rotation. As a leader of your team, your support will help teams focus on building great technology by becoming better engineers.
We are looking for an outstanding candidate to join and lead our team.
Your Responsibilities
You will help your team build and maintain the container platform (Kubernetes) and declarative & version-controlled application deployments.
You understand the limitations of the underlying system and possess the capability to lead the design/architecture sessions to develop modernized infrastructure.
You will drive projects to analyze existing workflows and code to automate to mitigate manual steps/optimize existing steps.
We serve the deployment tooling and solutions needed of Engineering teams which would be demonstrated by your understanding of the entire infrastructure and automation stack.
You will develop, lead, and hire a team of DevOps engineers to support production solutions and help address business priorities.
Within three months, you will lead projects for the team and enable other specialists in automation and DevOps standard methodologies!
Within one year, you will build roadmaps on accomplishing modernization efforts via cloud automation initiatives!
What It Takes To Catch Our Eye
You are a domain expert on Kubernetes and CI/CD Pipelines using tools such as GitHub, Artifactory, Jenkins, Docker registry, etc.
Proven experience with Python, Ruby, Perl, or Bash, Linux (Ubuntu, CentOS), IaC, CaC tools, AWS, Azure, and GCP.
You are diligent, like learning new technologies, and believe in creating and updating runbooks.
You enjoy innovating by developing new methods and techniques to solve the problems while optimizing underlying processes
You enjoy working in an agile environment and have implemented DevOps principles within your team.
You have proven experience leading and running a DevOps team.
Come change how the world works.
At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.
Check out our Careers page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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