Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Our industry-changing technology solution puts a simplified benefits experience in the hands of users, saving them time and money.

Following an explosive 2019 (raising $30M in Series C funding, awards for Chicago’s Best Tech Startup and Chicago’s Best Place to Work, adding 50+ key team members and more), we’re continuing down the path of high growth and high impact.

Your impact.

• Manage strategy and execution for HealthJoy’s newest strategic growth opportunity focused on TPA operations
• Identifying long term operational strategy for optimal scalability, growth and profitability leading to industry altering capabilities in the TPA space
• Work with internal and external stakeholders to create, enhance and operationalize efforts that support the post-sale needs of TPA clients
• Own the project management and cross-functional communication for groups using the TPA product
• Use data and analytics to develop client reporting requirements and an understanding of current and future business priorities

Your experience.

• 7+ years of experience in (SaaS operations, Benefits Administration, Customer Success and/or Implementation strongly preferred)
• A proven track record refining complex processes that deliver exceptional results to our end users and clients
• Exceptional communication skills and proven ability to build relationships of empathy, trust, and respect with other team members, stakeholders, customers, and partners
• Grit. There isn’t a playbook for this position. We need someone who can come in, learn the lay of the land, and create a plan - and then constantly reassess and evolve as our rapidly growing business does, too
• Must have experience and be comfortable in an entrepreneurial environment with a rapid learning curve; modifying approach to process and communication
• Strong project management and communication skills are a must
• Analytical mindset to interpret claims data and prioritize opportunities
• Healthcare/benefits knowledge would be a plus to have

NOTE: This role/team is remote from Denver. 

Our rewards.

Work should be meaningful and rewarding.

HealthJoy offers a robust package of employee perks and benefits including healthcare benefits, flexible PTO plan, 401k, pre-tax commuter benefits, parental leave, and HSA contribution match. We also enjoy each other's company over wellness activities, catered Friday lunches, happy hours, volunteer events in our local community, lunch and learns, and ‘friendship time’ pairings.
The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan.

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.