Strategy Insights Lead

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Bounteous is a digital experience native company with a track record of helping clients transform their business and industry by creating ground breaking digital experiences. And because we are digital native, continuous innovation through collaboration is in our DNA - we believe it is a necessary posture to help our clients thrive in a transforming world. We think big, get it done, make a difference and know how to have fun.


We are the people that transformed Domino’s from a pizza company to an experience company, Caesars Entertainment from a hotel chain to a complete vacation destination, Wawa from a convenience store to a leading restaurant brand with a serious cult following and are actively working with ATI Physical Therapy to transform them from a PT provider to a digital company. Our award-winning culture and co-innovative partnerships with clients galvanizes and rally the collective organizations to accelerate transformation, enables change without diluting culture, in thoughtfully human ways - and we are just getting started.


This Strategy & Insights Lead role will use a range of customer (or consumer) research, analytic methods & marketing knowledge to design, execute, & interpret market research to meet client business objectives. He/She will work as part of a multidisciplinary project team, providing idea leadership across all phases of strategy and insight development – white space opportunity hypothesizing, conceptualization, research design, fieldwork & vendor oversight, and insight interpretation and communication. The role uses a combined understanding of various market research, analytical and statistical methods to address project team and client goals. You need not be a tech guru to be successful in this role.

Key Tasks and Responsibilities:

  • Translate key marketing and business questions into qualitative and quantitative research plans, often helping to communicate those plans in a compelling manner during the business development process 
  • Identify and select appropriate qualitative or quantitative research partners, and determine what activities may also be handled internally by the project teams (e.g., hypothesis generating 1:1 interviews) 
  • Manage external research partners responsible for executing the necessary research activities, in a timely and accurate fashion, including: developing screeners and final discussion guides, proposing sampling plans and questionnaires, executing fieldwork, data collection, and data processing 
  • Develop and oversee analysis plans (handled internally or externally by research partners) in service of project objectives, including recommending/employing statistical methodologies such as segmentation, multivariate analysis, discrete choice modeling, and experimental design, among others 
  • Develop insights and implications from the research, share and interpret those learnings and recommendations with project and client team, in an impactful and client-ready fashion 
  • Contribute to building and employing Insights best practices across the firm, including the development of proprietary or differentiating tools, processes and capabilities 
  • Coach and develop more junior consultants and Insights team members 

Preferred Qualifications:

  • Strong set of research skills and first-hand experience with a range of qualitative and quantitative techniques, including (but not limited to): 1:1 interviews/IDI’s, focus groups, ethnographies, concept testing, positioning exploration or validation, benefit testing, consumer or shopper segmentation analysis, need state segmentation, conjoint or discrete choice-based methods, experimental design 
  • Ability to draw insights from data and communicate them in a compelling way to a “lay” audience 
  • Excellent project management and thought leadership skills; strong collaboration/teamwork skills; a problem-solver with a results-orientation 
  • Strong communication skills and high degree of comfort with influencing and communicating a point of view to senior-level members of the team, as well as leadership in the client companies 
  • Strong background in business, marketing, market research, or behavioral sciences. Content fluency around marketing, brand strategy and innovation issues in particular 

Experience:

  • Minimum of 7-10 years experience in fast paced, client-oriented environments – the ideal candidate will have a combination of client-side, vendor/consultant, and/or agency experiences
  • Deep experience applying qualitative and quantitative market research techniques to a variety of marketing issues 
  • Experience driving problem solving around complex business issues 
  • Experience managing and fostering strong vendor relationships 
  • Demonstrated success leading client relationships and collaborating on project teams 

#BI-Remote

#LI-Remote


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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.


Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.


Bounteous is willing to sponsor eligible candidates for employment visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SassLanguages
    • SqlLanguages
    • DrupalLanguages
    • MagentoLanguages
    • AEMLanguages
    • ReduxLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ShopifyCommerce
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • Adobe CampaignLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

The Bounteous flagship collaboration center is located in the heart of Ravenswood. This neighborhood is a stone's throw away from Wrigley Field, microbreweries, and boutiques. Our strategically-located global collaboration centers support hybrid team members while building face-to-face connections.

An Insider's view of Bounteous

What are some social events your company does?

My favorite events include a Summer in Winter themed party we held at the Studio, Peak, Peach and remotely all simultaneously. Those attending remotely, zoomed in with festive attire we sent in packages that included drinks/food/favors we had them on the big screen TV so they can view everyone and participate in games.

Markel Lewis

People Experience Advisor

How do you collaborate with other teams in the company?

Whether attempting to gain alignment, provide information, or have a difficult conversation, I feel it’s important to approach every situation with empathy. We may each have different priorities, but remembering there’s a human on the other side of the screen or affected by your decisions goes a long way toward fostering collaboration.

Catrina Ahlbach

Chief of Staff (Tech)

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Creating a remarkable team member experience goes beyond benefits and rewards – but let’s be honest, they matter. That’s why we’re committed to building a culture of growth, support, and belonging across our global community so amazing people (like you) can thrive every day. Being the best version of yourself is made possible with a healthy lifestyle. We cover 100% of your medical insurance premiums and 65% for any dependents. Choose from a variety of plan options for medical, dental, vision, life insurance, and more that suit yours and your family’s needs. In addition to your physical health, time away from work is important for your mental health. Our ‘Take What You Need’ paid time off policy empowers team members to balance business and personal demands in a healthy, flexible, and supportive way. As an added bonus, when summer rolls around you can get a head start to your weekend with Summer Fridays. As for your financial wellbeing, we offer 401(k) retirement plans through Charles Schwab with a contribution match up to 3% of your annual salary.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

From day one your growth is encouraged and supported with mentorship and development opportunities. Learning & Development is a shared accountability among Team Members, Career Coaches, and the Organization. Your learning journey may include a mix of on-the-job experiences, networking exposure, and education opportunities. To further support career growth, team members are eligible for financial aid for ongoing training, courses, certification, and conference opportunities aligned with their role and the direction of their team.

You are empowered by belonging with an inclusive, people-first culture. Team member networks, our version of employee resource groups (ERGs), hold space for individuals and allies with shared identities, interests, and passions. Our resource groups celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, sustainability, and more.

Lastly, you’re encouraged to work how and where you perform best. We acknowledge that not everyone thrives with a 9 – 5; find a schedule that works for you while honoring team and client commitments.

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