As a Trading Services Representative, you will work closely with your team, communicating with them about the financial news, current events, and problems of the day.
You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude. You, like us, understand the importance of collaboration and are driven to be the best in what you do. You embody our three core values – to champion the client, learn fast together and raise the bar. 
We work in a fast-paced project environment where change is constant. If you’re up for the challenge, you’ll have opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences.
We are looking for tenacious, curious, eager and open-minded people to maintain our leadership positions. This role allows for tremendous growth.
What you’ll do:

• Collaborate with a team to deliver results based on goals created by IG Group
• Liaison between team and executives to help create synergy for the RFED Business
• Assist with training, developing and directing the RFED business
• Execute orders for US clients on FX
• Help clients with inquiries about their positions, trades, statements, issues with their platforms and payments
• Act as a point of contact for clients and continuously enhancing the client experience, building rapport with customers and growing positive working relationships
• Assist the team with strategic business ideas and provide useful input accordingly
• In addition duties also include, inputting trades and checking off the day's trades.

Who you are:

• Self-motivated individual who can deliver measured results
• You have at least 1-2 years of related industry experience
• You have knowledge of financial markets
• Strong communication skills, both written and oral, are vital, especially when liaising with clients
• You open to being registered and authorized with the NFA to carry out this function

Team Perks:

• Performance Bonuses
• Stock Purchase Options
• Tuition Reimbursement Program
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• Dog-friendly office
• In-building gym
• CTA stop a block away, Shuttle to/from Metra
• Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars

Our Company:

The tastytrade family of companies empowers individual traders differently. Founded in 2011 as an online financial media network, tastytrade, Inc. expanded to include other companies like a brokerage firm (tastyworks in 2017), a research lab (quiet foundation in 2018), and a magazine (luckbox in 2019). In 2021, London-based IG Group acquired tastytrade, Inc. and assigned it to lead business in North America, including two of their own established brands – IG US (RFED) and DailyFX. This combined team has years of experience like institutional brokers but also a passion for disrupting the entire trading industry.
Our dream is simple: we want more people to find more success with a better trading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe.

Location:
As part of our hybrid working environment, you’ll split your time between home and the office. In this way, you’ll be able to enjoy a better work-life balance and always bring your best self to your role.

tastyworks
1000 W Fulton Market #220
Chicago, IL 60607

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyways. You may be just the right candidate for this or other roles!