Organizational Change Manager

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Ready to shape the future of technology? Join The Hartford as an Organizational Change Manager and play a critical role in driving adoption of innovative solutions that transform how we work. If you’re passionate about influencing change, building alignment, and making an impact across a dynamic enterprise, this is your opportunity to lead meaningful change at scale.

The Hartford’s Technology Strategy and Enablement organization is seeking an experienced Organizational Change Manager to drive adoption of technology initiatives across the enterprise. In this role, you will apply structured change management methodologies to design and execute strategies that enable smooth transitions and sustainable change. You will partner with technology leaders and key stakeholders to align change efforts with the Technology vision, ensuring initiatives deliver measurable impact.

This position combines hands-on delivery with consultative guidance, supporting a portfolio of projects and influencing leaders to embrace new ways of working.

Responsibilities

Change Strategy & Planning

• Develop and execute tailored change management strategies using structured methodologies.

• Conduct impact analyses, readiness assessments, and risk mitigation planning.

• Create and maintain key deliverables such as change roadmaps, stakeholder maps, and communication plans.

Stakeholder Engagement

• Build alignment and sponsorship for change initiatives across all levels of the organization.

• Act as a change advocate, inspiring and motivating teams to embrace new ways of working.

• Manage resistance and implement actions to maximize engagement and adoption.

Communication & Learning

• Deliver clear, engaging communications that simplify complex messages for diverse audiences, including executives and technical teams.

• Partner with learning teams to align training strategies with change plans.

• Support communication campaigns and ensure consistent messaging across channels.

Measurement & Sustainment

• Monitor adoption metrics and adjust strategies to maintain momentum and achieve desired outcomes.

• Provide consultative support for emerging projects, surfacing risks early and shaping change strategies.

• Stay current on change management best practices and technology trends to inform strategies.

Qualifications

• Bachelor’s degree and 4+ years of experience in organizational change management, preferably in technology or IT environments.

• Strong understanding of change management principles and methodologies (e.g., ADKAR).

• Proven ability to develop and execute change strategies, communication plans, and stakeholder engagement activities.

• Exceptional communication, facilitation, and influencing skills across all levels, including executives.

• Experience working in agile or dynamic project delivery environments.

• Strong organizational and prioritization skills; able to manage multiple initiatives simultaneously.

• Ability to navigate ambiguity, provide clarity, and maintain progress in evolving environments.

• Proficiency with collaboration tools and Microsoft Office; experience in hybrid work settings.

• Familiarity with LEAN methodologies or continuous improvement practices is a plus.

• Highly adaptable, proactive, and able to challenge the status quo to deliver business outcomes.

Certifications

• Highly Desired: Prosci Change Management Certification (or equivalent).

• Preferred: Project Management Professional (PMP) or Program Management certification.

• Additional certifications in Agile or related frameworks are a plus.

Ready to make an impact? Apply today and help shape the future of technology at The Hartford.

This role will have a Hybrid work schedule, with the expectation of working in an office 3 days a week

Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits