Conduct outside field sales to create new business and service existing customers. Travel within assigned territory, prospect and cold-call, schedule and attend customer meetings, perform measurements and project take-offs, provide product options and pricing, deliver product when needed, follow up on deliveries and inquiries, handle customer complaints, maintain company vehicle and workspace, and attend team meetings.
Description
Outside Sales Representative is responsible for conducting sales out in the field to either assigned or prospective customers. This position needs to be able to provide the best possible sales/service experience. Outside Sales Representative’s main objective is to create new business while giving a positive experience to existing customers.
Requirements
- Travel around your sales area to meet with existing and new customers.
- Build and maintain professional relationships with customers.
- Scheduling appointments and meeting existing customers to identify and qualify potential new prospects and present current product needs.
- Effective planning to conduct sales calls by meeting customers physically on a daily basis.
- Identify and qualify prospective customers through research, networking, and “cold calling”.
- Estimating projects & doing Take-Offs for contractors and customers
- Measuring doors,windows,siding,roofing & other products when necessary
- Maintain great communication with customers and coworkers.
- Provide Company product options and services to customers.
- Providing and seeing that customer inquiries are handled promptly.
- Delivering product to a customer if necessary.
- Be familiar with the product preferences of the customers in the sales territory.
- Servicing customers after normal business hours when needed
- Maintaining professionalism, diplomacy, sensitivity, and tact to portray the Company in a positive manner.
- Be familiar with stock inventory of specific stores in the sales territory.
- Provide customers with requested product list and prices in a timely and professional manner.
- Regularly communicating to all customers on Company products, procedures and services.
- Aggressively following up on business opportunities.
- Follow up with customers that products were delivered as expected.
- Enhancing up-to-date knowledge on new products, procedures, services, and tolls by attending departmental and training meetings as scheduled.
- Maintain a clean and organized workspace.
- Responsible for scheduling general maintenance and maintaining a clean company vehicle.
- Attendance and participation in scheduled staff/sales meetings.
- Professionally handle customer complaints.
- Keep all company information confidential.
- Other duties as assigned by Department Head, Manager, and/or Ownership.
This job description is a direct outline for the Outside Sales Representative at Kirchner Building Centers. Listed above are the majority of responsibilities and expectations for the Outside Sales Representative. However, this position is not limited to these responsibilities and duties.
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