Owns strategic provider relationships in an assigned territory to grow referrals and partnerships. Executes territory plans, conducts in-person and virtual provider outreach and education, analyzes referral trends, supports onboarding/adoption, coordinates cross-functionally, maintains CRM and pipeline, and meets referral growth and engagement goals.
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better.
Partner Account Manager - Chicago, IL
The Partner Account Manager (PAM) serves as the strategic relationship owner for an assigned geography that includes healthcare providers, physician groups, health systems, and referral partners. This role is responsible for growing market adoption, expanding strategic partnerships, increasing referral volume, and ensuring an exceptional experience for providers and patients throughout the referral journey. As the face of Luna within the market, the PAM develops executive-level relationships, identifies opportunities to improve access to clinically appropriate therapy, and collaborates across Clinical, Operations, Product, Marketing, and Customer Success to deliver measurable value to our healthcare partners.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
The Partner Account Manager (PAM) is responsible for building and growing relationships with physicians, healthcare providers, health systems, and referral partners within an assigned territory. This role focuses on increasing referrals, expanding strategic partnerships, and improving patient access to Luna's services.
As the primary point of contact for provider partners, the PAM works closely with Clinical, Operations, Marketing, Product, and Customer Success teams to deliver an exceptional experience for both providers and patients.
How you will have an impact
- Build and maintain strong relationships with physicians, healthcare providers, and referral partners.
- Develop and execute territory plans to drive referral growth and market expansion.
- Identify new partnership opportunities and grow existing accounts.
- Conduct in-person and virtual provider meetings, presentations, and educational events.
- Analyze referral trends and account performance to identify growth opportunities.
- Collaborate with cross-functional teams to ensure a seamless provider and patient experience.
- Serve as the voice of the customer by sharing provider feedback and market insights.
- Support onboarding and adoption of new provider partnerships.
- Maintain accurate CRM records, pipeline activity, and account plans.
- Represent Luna professionally and consistently deliver exceptional customer service.
- Achieve territory goals for referral growth, provider engagement, and account development.
What Luna Can Offer You:
- Uncapped bonus structure
- Hybrid/remote work
- Employee referral program
- Medical, dental and vision benefits on the 1st of the month following start
- 401k
- Unlimited PTO
- Enormous opportunity to grow with well-positioned for tremendous upside and career trajectory
What you can offer Luna
- Minimum 5+ years of healthcare sales/account management experience, including sales, project management, strategic planning, and implementation of broad initiatives.
- OT/PT license and experience preferred
- Able to travel within the assigned region as customer needs dictate. Expected 80% of the time.
- Ability to use G Suite, CRM (preferably HubSpot)
- Excellent presentation, organizational, interpersonal, and communication skills.
- Valid Driver's License
- Must provide their own vehicle, however, mileage reimbursement will be covered.
- Minimum Bachelor's degree
- Positive, competitive, self-starter with an ability to manage a high-growth territory
- Must be based in or near Chicago
Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day
#3 Best Employer in Healthcare (Forbes, 2025)
#1 Best Company in MSK Care (Forbes, 2025)
#13 World's Most Innovative Companies in Healthcare (Fast Company, 2024)
Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024)
Gold Indigo Design Award for mobile app design excellence 2020
Luna Physical Therapy Chicago, Illinois, USA Office
121 N LaSalle St, Chicago, United States, 60602
Similar Jobs
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Build and run AI-first processes for legal e-billing and outside counsel management. Administer Brightflag, manage monthly accruals and vendor onboarding, analyze OC spend using SQL/Snowflake/Looker, produce reports and scorecards, and partner with FP&A, Sourcing, and stakeholders to optimize budgets, forecasting, and outside counsel strategy.
Top Skills:
BrightflagExcelGenerative AiGoogle SheetsLookerSnowflakeSQL
Cloud • Information Technology • Security • Software • Cybersecurity
Lead strategic enterprise account engagements to close multi-million dollar platform sales. Drive executive-level relationships, precise forecasting, pipeline management, and cross-functional virtual teams to shape customers' digital transformation and long-term Cloudflare adoption.
Top Skills:
Google SuiteMeddpiccMS OfficeSalesforceTableau
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead go-to-market strategy and PLG motions for Motive products. Drive product launches, positioning, messaging, pricing, and sales enablement. Use customer insights and data to inform product strategy, influence roadmap, and collaborate cross-functionally with product, demand gen, communications, enablement, and partnerships to increase adoption, awareness, and revenue.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
