Partner Account Manager

Redzone, the Connected Workforce business unit within QAD | Redzone, helps manufacturers make more products for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected workforce.” 

We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 26% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.

With an AI powered platform, nearly 2000 plants and over 500,000 users, Redzone is changing the way people work – one plant at a time.

Redzone is seeking a Partner Account Manager based in the United States to support the execution and growth of our partner ecosystem across the Americas region. Reporting to the Director of Global Partnerships, this role focuses on recruiting, enablement, the day-to-day management and performance of strategic partners to drive incremental revenue for Redzone's connected workforce solution.

The Partner Account Manager will act as a key point of contact for assigned partners, ensuring they are aligned with our go-to-market (GTM) strategy and equipped with the tools necessary to succeed in the manufacturing technology space.

Before applying, please read below:

This position is Full Time, Exempt, Remote, and must be based in the United States. Required to travel up to 50% of the time, as required per seasonal business needs. No work sponsorship available.

What You'll Do:

• Partner Support & Execution: Execute partner strategies as defined by regional leadership, focusing on the onboarding and activation of new reseller partners, referral partners, technology partners, system integrators, and consulting partners.
• Enablement: Facilitate partner training and certification programs to ensure partners are proficient in selling and positioning Redzone solutions.
• Pipeline Management: Support partner-sourced and partner-influenced revenue goals by managing a robust sales pipeline and providing accurate updates within Salesforce.
• GTM Alignment: Coordinate with the Directors of Sales and the wider partner management organization to ensure local partner activities align with US GTM plans.
• Collaborative Marketing: Work with partners and the marketing team to support joint demand generation campaigns and local events to build market awareness.
• Performance Tracking: Assist in conducting Business Reviews to monitor partner performance, identify growth opportunities, and maintain strong relationship alignment.
• Administration: Maintain accurate records of partner activities, contracts, and forecasts in Salesforce.
• Partner-Led Revenue Autonomy: Strategically evolve the partner ecosystem toward "Sales Autonomy," empowering partners to independently identify, qualify, and close SaaS bookings without Redzone Account Executive involvement. In this role, you will carry an independent sales target, measured by your ability to transform partners into self-sufficient growth engines that scale our market presence.
• Ecosystem Orchestration & Governance: Act as the lead mediator for the partner network, proactively resolving bidding conflicts across partners. This is in addition to smoothing operational friction between external implementation teams and internal coaches, while ensuring the highest levels of successful project outcomes for our customers.

Qualifications

• Education: Bachelor’s degree required.
• Experience: 5+ years of experience in channel sales, partner management, sales, or business development within the SaaS or enterprise application industry.
• Industry Background: Experience in manufacturing technology, IoT, MES, or connected workforce solutions is highly preferred.
• Sales Track Record: Demonstrable experience in supporting partner-sourced revenue and meeting sales targets.
• Technical Skills: Proficiency in CRM tools (Salesforce preferred) and standard office applications.
• Communication: Excellent communication skills; fluency in English is required, and additional languages (Spanish / Portuguese) are a plus.
• Travel: Willingness to travel across North America  as needed (at least 35%).

Compensation Package:

• Base pay range: $110,000-115,000 USD Annual (12 Months) + variable bonus.
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
• This position is also eligible for a performance bonus.
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.  

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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