Quota-carrying partner manager responsible for driving sourced and influenced revenue via the Five9 resale partnership across North America. Own pipeline, field alignment, executive relationships, enablement, forecasting, and program activation to scale the resale motion.
Location: Remote – North America
Department: Partnerships & Alliances
Reports To: Head of Global Partnerships
About the Role :
We are seeking a senior, revenue-driven Partner Manager to own and grow our strategic resale partnership with Five9 across North America.This is a quota-carrying, field-facing individual contributor role responsible for driving sourced and influenced revenue through the Five9 ecosystem. The ideal candidate brings direct Five9 experience, strong field alignment skills, and a proven ability to translate alliance strategy into measurable pipeline and closed revenue.This role is critical to scaling our Five9 resale motion and will serve as the blueprint for future ISV resale partnerships.
What You’ll Own :
Revenue growth through the Five9 resale partnership
Sourced and influenced pipeline generation
Field alignment with Five9 regional sales teams
Executive relationship management
Deal registration discipline and joint forecasting
Enablement and activation of Five9 AEs & ADs
Primary Responsibilities:
- Revenue & Pipeline Ownership
Carry a quota tied to Five9 resale revenue
Drive partner-sourced and partner-influenced pipeline
Lead joint account planning across strategic territories
Maintain accurate forecasting of Five9-related opportunities
Ensure deal registration process compliance and visibility
- Field Alignment & Execution
Embed with Five9 regional sales leadership and RVPs
Conduct recurring pipeline syncs with Five9 AEs
Identify whitespace opportunities within target accounts
Facilitate joint selling motions between internal sales and Five9 field teams
- Executive Relationship Management
Build relationships with Five9 VP and senior leadership stakeholders
Participate in executive business reviews (QBRs)
Align on GTM priorities, pipeline strategy, and expansion plans
- Enablement & Program Activation
Deliver enablement sessions to Five9 sales teams
Partner with Marketing on co-branded campaigns and regional events
Drive awareness of product releases, integrations, and success stories
Identify opportunities to mature and scale the resale program
Day-to-Day Expectations:
- Weekly pipeline reviews with Five9 regional sales teams
- Ongoing engagement with Five9 AEs and overlay teams
- Proactive outreach into key Five9 accounts
- Close coordination with internal AEs on joint deals
- CRM accuracy and reporting on sourced/influenced revenue
- Field travel for key meetings, SKOs, and QBRs as needed
What We’re Looking For:
- 7+ years in channel, alliances, or field sales within SaaS
- Direct experience working with Five9 (required)
- Strong understanding of resale/ISV partner motions
- Experience carrying a revenue quota
- Executive presence and field credibility
- Proven ability to drive pipeline and close revenue through a partner
- Background in CCaaS, contact center, or CX technology strongly preferred
Why This Role Matters:
- Five9 is a strategic growth engine for our company. This role will directly influence revenue growth and field execution across North America.You will help:Scale a high-impact resale motion
- Strengthen executive alignment
- Drive measurable revenue outcomes
- Establish the model for future ISV resale partnerships
Top Skills
Five9,Crm,Ccaas,Contact Center,Cx Technology
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own and grow venture capital partnerships for Airwallex in the U.S., manage VC relationships, develop new partnerships, represent the company at ecosystem events, support and run venture-focused events, and drive pipeline generation using CRM and sales enablement tools.
Top Skills:
Salesforce
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead regional data privacy and AI counsel for the Americas: advise on data protection, AI governance, cybersecurity and financial-privacy regulation; build and execute privacy compliance programs; embed privacy-by-design with Product/Engineering; manage DPIAs, cross-border transfers, vendor/data-sharing contracts, incident response, regulator engagement, tooling, training, and privacy workflows.
Top Skills:
AIAi GovernanceAi/MlCalfipaCcpa/CpraConsent ManagementDpasDpiaDsrsFcraGdprGlbaLgpdPiaPrivacy ToolingRopaSccs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead regional data privacy counsel for the US and Americas, shaping data/privacy and AI governance, building compliance programs (financial privacy and state laws), advising on cross-border transfers, negotiating data-sharing terms, supporting incident response, and partnering with Product/Engineering/InfoSec to embed privacy-by-design.
Top Skills:
AIAi/MlCalfipaCcpa/CpraConsent Management PlatformsDpia/PiaDsrsFcraGdprGlbaLgpdPrivacy Tooling/DashboardsRopaSccs (Standard Contractual Clauses)
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
