Optum
Patient Account Analyst Supervisor - Cancer Services - Kelsey Seybold Clinic: Main Campus
Be an Early Applicant
Supervises patient account analysts supporting cancer services, ensuring infusion, injection, and radiation therapy orders are authorized and financially estimated promptly. Oversees departmental activities, audits assignments, trains staff, and provides feedback. Manages patient account inquiries, payment postings, pre-AR processes, financial assistance planning, insurance verification, billing, and payer-related operations while maintaining accurate coding and compliance in a multi-specialty healthcare environment.
Requisition Number: 2387603
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Under the general direction of the Business Office Manager, the Patient Account Analyst Supervisor is primarily responsible for ensuring that all infusion/injection and radiation therapy orders are authorized and financially estimated in a timely manner to avoid delay and disruption of treatment. Oversees the daily activities of PAA department and conducts random audits of staff assignments, provides feedback and training based on findings. The supervisor is also responsible for patient account inquiries/requests and payment postings for payments made at the site under departmental protocols within business services, pre- AR, and financial assistance planning.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Under the general direction of the Business Office Manager, the Patient Account Analyst Supervisor is primarily responsible for ensuring that all infusion/injection and radiation therapy orders are authorized and financially estimated in a timely manner to avoid delay and disruption of treatment. Oversees the daily activities of PAA department and conducts random audits of staff assignments, provides feedback and training based on findings. The supervisor is also responsible for patient account inquiries/requests and payment postings for payments made at the site under departmental protocols within business services, pre- AR, and financial assistance planning.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree or 4 additional years of equivalent supervisory/management experience
- 3+ years in similar field involving insurance verification, 3rd party payors, patient accounts and business office functions
- 1+ years of experience in billing with ICD 10 and CPT coding
- Customer service experience
- Good knowledge of managed care contracts
- Solid working knowledge of healthcare/clinical/billing operations in a multi-specialty, multi-payor environment
- Works well under pressure in a fast-paced environment
- Proficient in the following Microsoft applications: Excel and Word
- Basic knowledge of health insurance
- Type 30 wpm
- Windows 95, Computer skills
- Fast and accurate data entry skills
- Demonstrated effective communication skills
- Demonstrated ability to learn technological aspects of billing operations. (e.g. Imaging Software, Internet applications, and HIPPA transaction sets: Pymt Posting, Claim Submission)
Preferred Qualifications:
- Master's degree
- CPC
- 8+ years of experience in designated supervision field with 5+ years supervision responsibilities
- EPIC Experience will train onsite
- Billing knowledge of Epic sw and PCS systems
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Similar Jobs at Optum
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Provides phone and video support to members and practitioners before and after virtual healthcare visits. Sets up, validates, and troubleshoots technology; assists with digital materials and system access; documents interactions across multiple systems; escalates issues according to protocols; and meets quality, productivity, attendance, and schedule-adherence metrics while maintaining HIPAA confidentiality.
Top Skills:
ExcelMS OfficeMicrosoft OutlookMicrosoft WordSalesforceSmart Devices
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Account Executive develops referral-source relationships, executes sales activities, educates healthcare professionals about home health services, supports community in-services, and increases referrals and market share. The role requires presentation, negotiation, relationship-building, CRM, and computer skills, along with dependable transportation. Preferred qualifications include two or more years of home health sales experience and familiarity with coverage issues.
Top Skills:
Crm SoftwareExcelMicrosoft Office SuiteMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Build and maintain business processes and requirements backlogs, audit system access and compliance, support operational leaders, prepare leadership presentations, and help deliver technical project enhancements. The role requires healthcare operations or call center experience, Microsoft Office proficiency, schedule flexibility, and up to 10% domestic travel.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft Word
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

