Payments - Market Manager, Emerging Middle Market & Mid Corporate - Executive Director

Are you a market strategist who promotes Emerging Market Mid-Market and Mid Corporate client growth through coordinated coverage and execution?

As an Emerging Middle Market and Mid Corporate Market Manager within the Commercial Bank, you will be accountable for market strategy, client growth, and end-to-end execution across a complex banking ecosystem—promoting coordinated coverage, market readiness, and disciplined performance management to meet our clients’ needs.

Job responsibilities

• Set and execute the market strategy across both Emerging Middle Market and Mid Corp segments, including growth priorities, industry focus areas, and coverage capacity planning.
• Establish a strong operating cadence (pipeline reviews, deal/pricing governance, client prioritization, performance routines) and ensure transparent reporting of market health and outcomes.
• Analyze and quantify market opportunity and client needs by segment (EMM vs. Mid Corp), translating insights into actionable priorities for coverage and solutions.
• Gather and synthesize “voice of the client” and competitive intelligence via client engagement, roundtables, and industry participation; ensure market insights are reflected in go-to-market execution.
• Partner closely with product, credit, risk, operations, and implementation teams to deliver an integrated client experience and ensure successful commercialization/adoption of solutions in-market.
• Maintain a strong risk and controls culture, including timely issue escalation and adherence to applicable policies and procedures (e.g., KYC/AML, credit, documentation, and conduct).
• Proactively communicate market developments, performance, and changes to internal stakeholders to ensure alignment and responsiveness across the organization.

Required qualifications, capabilities, and skills

• 10+ years of experience (or equivalent expertise) in Commercial Banking / Corporate Banking, with demonstrated leadership at senior levels.
• Proven experience leading teams and influencing across functions to deliver outcomes at scale in a matrixed environment.
• Strong understanding of middle market and mid-corporate client needs, including core banking solutions (e.g., lending, treasury/payments, deposits, FX, and partnering for capital markets/IB as applicable).
• Demonstrated ability to identify and capture market growth opportunities, build/execute business plans, and deliver measurable results.
• Executive-level communication skills with the ability to engage credibly with senior client executives and senior internal stakeholders.
• Strong critical thinking, problem solving, and business judgment; ability to make sound decisions under ambiguity.
• Strong negotiation, influencing, and collaboration skills to build productive internal and external relationships.

Preferred qualifications, capabilities, and skills

• Direct experience with both Emerging Middle Market and Mid Corp coverage models, including segmentation, coverage deployment, and market-level governance.
• Deep expertise in treasury and payments and how to drive adoption/penetration through coordinated coverage and go-to-market execution.
• Experience developing market business cases and sizing opportunities (e.g., TAM, ROI, prioritization frameworks) to allocate resources effectively.
• Strong analytical and presentation skills (e.g., Excel/PowerPoint); comfort leveraging data to drive decisions (advanced analytics a plus).