Payroll Manager

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

QUALIFICATIONS

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field; equivalent combination of education and relevant experience will be considered.
• 8+ years of progressive payroll experience, including payroll leadership or management responsibilities.
• Experience managing payroll operations in a multi-state environment.
• Hands-on experience with Workday Payroll. Experience with Workday Reporting is a plus.
• Demonstrated management and leadership experience, including direct people leadership.
• Strong knowledge of federal, state, and local payroll tax regulations and compliance requirements.
• Experience with payroll audits, reconciliations, and internal controls.
• Strong analytical, organizational, problem-solving, and communication skills.
• Advanced proficiency with Microsoft Excel and payroll reporting tools.

Preferred Qualifications

• Certified Payroll Professional (CPP) certification.
• Healthcare industry experience.
• Experience supporting medium-to-large, or rapidly growing organizations.
• Experience with payroll process improvement, automation, and system implementations.
• Experience utilizing ADP payroll solutions and related tools.
• Knowledge of timekeeping and benefits administration and system integrations.

ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY

Payroll Administration

• Manage end-to-end payroll processing for exempt, non-exempt, and variable compensation employees.
• Ensure accurate and timely processing of payroll, including new hires, terminations, bonuses, commissions, retroactive payments, and payroll adjustments.
• Maintain payroll records and ensure data integrity within Workday, ADP, Salesforce, and related systems.
• Review payroll reports, reconciliations, and audits to identify and resolve discrepancies.
• Oversee payroll-related deductions, garnishments, benefits, taxes, and timekeeping integrations.
• Develop, document, and maintain payroll policies, procedures, and internal controls.
• Support payroll system enhancements, testing, and implementations.

Communication and Customer Service

• Serve as an escalation point for complex payroll inquiries and issue resolution.
• Provide exceptional customer service to field employees, managers, HR, Finance, Staffing, and other stakeholders.
• Communicate payroll policies, timelines, and regulatory requirements in a clear and professional manner.
• Build strong relationships across the organization to ensure a positive employee experience.
• Develop employee and manager training materials related to payroll processes and self-service tools.

Compliance

• Ensure compliance with all federal, state, and local payroll regulations and employment tax requirements.
• Manage multi-state payroll tax reporting and filings.
• Oversee year-end payroll activities, including W-2 processing and audit support.
• Work with compliance teams to maintain compliance with wage and hour laws, garnishment requirements, tax regulations, and company policies.
• Coordinate with internal and external auditors and support payroll-related audits.
• Partner with employment counsel to monitor legislative and regulatory changes and implement required payroll updates.

Leadership

• Lead, coach, and develop payroll team members to ensure high performance and employee engagement.
• Establish team goals and performance expectations.

• Drive a culture of accountability, continuous improvement, and operational excellence.
• Manage workload prioritization and resource allocation.
• Foster collaboration within the payroll team and across departments.

Cross-Functional Partnership

• Partner closely with HR, Benefits, F&A, Clinical Leadership, and Legal teams.
• Collaborate on employee lifecycle processes including onboarding, compensation changes, leaves of absence, and terminations.
• Support month-end, quarter-end, and year-end financial reporting and reconciliations.
• Participate in organizational initiatives, system implementations, and process transformation projects.
• Provide payroll reporting, analysis, and insights to support business decisions and organizational objectives.

Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits

Professional Case Management is an Equal Opportunity Employer.