People Operations Manager

ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. 

We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students.  We are passionate advocates for our  customers and for our employees and we invite you to join us on this exciting journey.

At ParentSquare, we’re passionate about improving the lives of students, and that passion drives how we build our product and serve our customers. We’re seeking a results-driven People Operations Manager to be a key member of our small but mighty People Operations team. As our People Operations Manager, you will be an HR partner to the team you support, to include the full employee lifecycle. You’ll help make sure that ParentSquare provides our team members an incredible work experience in which employees are engaged, empowered and able to thrive. You are essential to support the team in attracting and retaining top talent and empowering individuals to do their best and most meaningful work. 

Most importantly, you’re someone who shares in our passion for improving the lives of students through communication. 

• Collaborating with the People Ops team to build and maintain processes related to the following: talent acquisition, employee lifecycle, learning and professional development programs, talent management, onboarding and data accuracy
• Oversee daily People operations, ensuring smooth execution of policies, procedures, compliance and culture-championing 
• Support day-to-day administration of our People programs (including but not limited to employee life cycle support from onboarding to offboarding, etc.)
• Serve as an internal resource to assist team members in meeting employee needs, using outside resources when appropriate
• Serve as a point of contact for staff to address concerns, questions, or feedback
• Support in identifying and implementing effective and efficient benefit administration and HR processes to ensure a positive employee experience
• Act as a first-line of support for employees
• Maintain HR management systems for accuracy and efficiency
• Help sustain a cohesive and inclusive company culture in a remote environment
• Lead new hire orientations/onboarding process

• 3+ years of experience in a People Operations and/or Human Resources role
• Solid understanding of HR best practices, including recruitment, compliance, and performance management
• Working knowledge of federal, state, and local employment laws
• A proven track record of creating a culture in which employees can grow and develop 
• Strong situational adaptability in both written and verbal communication
• Familiar with HRIS, benefit administration, and ATS platforms (experience with Rippling is a plus!)
• Strong partnership skills within People org as well as with cross-functional teams 

You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:

• Employer-paid health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1 
• Paid Parental Leave
• Stock options
• Health + wellness reimbursements
• PTO that increases each year
• 15 paid holidays, including your birthday! 

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role will be $75,000 to $105,000 annually, DOE.