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Controlled F.O.R.C.E.

PHONE REPRESENTATIVE

Posted 2 Days Ago
Be an Early Applicant
In-Office
Batavia, IL, USA
Entry level
In-Office
Batavia, IL, USA
Entry level
Serve as the office’s first point of contact by handling incoming and outgoing calls, contacting customers by phone and email, distributing training materials and event information, and tracking confirmations of receipt or attendance. The role requires professional communication, dependable attendance, clear speech, interpersonal skills, and Microsoft Office proficiency. This is a full-time, in-office position during standard business hours.
The summary above was generated by AI

Job Title: Phone Representative

Location: 335 N River Street Suite 200, Batavia IL, 60510

Job Type: Full-Time, In-Office Only (No Remote)

Reports To: Office Manager / HR Department

Position Summary:

We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess a clear speaking voice, strong interpersonal skills, and demonstrate proficiency in Microsoft Office tools. This is an in-office only position—remote work is not permitted.

Key Responsibilities:

- Contact customers via phone, email and forward company training materials and training events

- Track and confirm customers receipt of information and or attendance

- Professional and comfortable with speaking on the phone.

Work Environment & Schedule:

Standard business hours, 8:00 AM – 5:00 PM

Office-based position; must be physically present at the assigned location

Business casual dress code

Benefits (if applicable):

PTO Accrual Policy, and option to select benefits we offer.

Apply:

Please submit your resume and a brief cover letter to [email protected]. Candidates selected for interviews will be contacted directly.


HQ

Controlled F.O.R.C.E. Batavia, Illinois, USA Office

Batavia, IL, United States

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