Similar Jobs at Caterpillar
Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial
Provides worldwide technical support for Caterpillar digital products and telematics connectivity. Manages support cases, performs technical triage and troubleshooting, investigates root causes, documents issues and resolutions, meets service-level agreements, and communicates with customers, dealers, and internal teams. The role also identifies recurring issues and recommends process improvements to strengthen digital support operations.
Top Skills:
Dealer Service PortalMicrosoft Dynamics 365Product Link Hardware And SoftwareSalesforceService Information SystemServicenowTelematicsVisionlink
Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial
Leads architecture, development, testing, piloting, and scaling of emerging-technology software solutions. Builds secure, scalable, observable, and production-ready applications using cloud-native architectures, APIs, automation, and AI technologies. Translates business needs into technical designs and roadmaps, evaluates proofs of concept, establishes testing and production-readiness criteria, mitigates technical risks, collaborates across product and security teams, and mentors engineers.
Top Skills:
Agentic WorkflowsApi ManagementAPIsAutomated TestingC#Ci/CdCloud PlatformsCloud-Native ServicesContainerizationDevOpsEvent-Driven ArchitectureGenerative AiGoInfrastructure As CodeJavaJavaScriptKubernetesLarge Language ModelsMachine LearningMicroservicesObservability PlatformsPythonRetrieval-Augmented GenerationServerless ArchitectureTypescriptVector Databases
Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial
Lead UX/UI design for Caterpillar’s eCommerce products by defining experience vision, creating user-centered artifacts and prototypes, facilitating design workshops, and partnering with product and engineering teams. Coordinate scope, timing, dependencies, and stakeholder expectations; participate in design critiques; review QA builds for design fidelity; and monitor post-launch metrics to drive continuous improvement.
Top Skills:
AgileAi-Enhanced ExperiencesDesign SystemsEcommercePrototypingUser ResearchUx/Ui Design
Design and lead end-to-end marketing digital architecture including Customer 360, real-time activation, personalization pipelines, and cloud lakehouse platforms. Integrate MarTech/AdTech components, embed privacy/compliance, enable analytics and AI-driven marketing use cases, and provide stakeholder leadership to deliver scalable, governed marketing data solutions.
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
As Principal Digital Architect, Marketing for Marketing Technology & Data, you will define the solution design and end-to-end architecture that powers marketing analytics, attribution, audience segmentation, and personalized customer experiences. You will collaborate with Marketing, MarTech, Product, and Data Engineering teams to deliver scalable, privacy-compliant digital platforms and real-time decisioning capabilities that enhance campaign performance and customer lifetime value.
What You Will Do:
What you will have:
Consideration for top candidates:
Additional Details:
Summary Pay Range:
$147,760.00 - $240,110.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
As Principal Digital Architect, Marketing for Marketing Technology & Data, you will define the solution design and end-to-end architecture that powers marketing analytics, attribution, audience segmentation, and personalized customer experiences. You will collaborate with Marketing, MarTech, Product, and Data Engineering teams to deliver scalable, privacy-compliant digital platforms and real-time decisioning capabilities that enhance campaign performance and customer lifetime value.
What You Will Do:
- Lead the end to end Marketing Digital Architecture, defining scalable frameworks and data structures that enable seamless activation, analytics, and cross channel orchestration.
- Establish and evolve Customer 360 and identity resolution capabilities, ensuring unified customer profiles that power personalization, targeting, and measurement across the digital ecosystem.
- Architect real time activation and personalization pipelines, enabling event driven experiences, dynamic segmentation, and rapid decisioning across MarTech and AdTech platforms.
- Develop analytical data models that support reporting, advanced analytics, and data science, ensuring high quality, well governed datasets for stakeholders across marketing, sales, and product teams.
- Integrate MarTech and AdTech ecosystem components, ensuring seamless data flow, interoperability, and aligned architecture across CDP, CRM, DSP, DMP, marketing automation, analytics, and advertising platforms.
- Lead the design and expansion of cloud data platforms and lakehouse architectures, enabling scalable ingestion, transformation, storage, and activation of large-scale marketing datasets.
- Ensure privacy, compliance, and consent management foundations are embedded into all data flows, aligning with global regulations and internal governance standards.
- Apply ML and AI techniques to power marketing use cases, such as predictive targeting, look alike modeling, churn prediction, content recommendations, and budget optimization.
- Drive security and governance practices, ensuring data protection, role-based access, quality controls, and consistency across the marketing technology stack.
- Provide strong stakeholder leadership, partnering with marketing, product, engineering, analytics, and external vendors to shape strategy, align roadmaps, and deliver enterprise scale digital marketing capabilities.
What you will have:
- Target Architecture: Extensive knowledge of target architecture; ability to develop the IT blueprint and roadmap while aligning the architecture and processes with business strategies and objectives.
- Data Architecture: Extensive knowledge of processes, techniques and factors that affect data architecture; ability to design blueprints on how to integrate data resources for business processes and functional support.
- Application Design, Architecture: Extensive knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into designs.
- Platform Architecture: Extensive knowledge of technologies and methods to design processing mechanisms and roadmaps to execute business application systems; ability to design these roadmaps and deploy supportive interfaces for end-users to access related systems, in accordance with standards and processes
- Analytical Thinking: Extensive knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
- Effective Communications: Working understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Requirements Analysis: Working knowledge of tools, methods, and techniques for requirements analysis; ability to elicit, analyze, and document required business functionality and non-functional requirements to ensure the success of a system or software development project.
- IT Architecture: Extensive knowledge of Information Technology (IT) architecture; ability to design and improve organizational IT structures that support business operations.
Consideration for top candidates:
- 8+ years of experience in data solution architecture, digital platforms, marketing technology, analytics, or customer data solutions.
- Proficiency with MarTech and AdTech platforms: Google Analytics, Google Tag Manager, Campaign Manager 360, Google Cloud Platform preferred
- Experience in Hightouch and Data Platforms including BigQuery, Snowflake
- Ability to design end-to-end digital ecosystems that align technology with business strategy.
- Strong understanding of TOGAF, Zachman, or domain-driven design.
- Strong demonstrated experience delivering component, product, and/or enterprise architecture in public cloud and/or hybrid ecosystems.
- Understanding of data structures, algorithms, profiling and optimization, and data modeling techniques.
- Understanding of Agile SDLC implementation in public cloud ecosystems, including environment management, test automation, peer review, CI/CD, and resource optimization.
Additional Details:
- This position requires the candidate to be in Chicago, IL, Peoria, IL or Dallas, TX
- Relocation assistance is NOT available for this position
- Visa sponsorship is NOT available with this position.
- This position will require up to 25% domestic travel
Summary Pay Range:
$147,760.00 - $240,110.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Caterpillar Chicago, Illinois, USA Office
In the heart of Chicago's lively West Loop area, we have easy access to public transport, great bars and restaurants, and an awesome office roof deck.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

