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Agero

Principal Fullstack Engineer (Python, Angular)

Sorry, this job was removed at 04:22 p.m. (CST) on Thursday, Jul 24, 2025
Remote or Hybrid
Hiring Remotely in USA
125K-185K Annually
Remote or Hybrid
Hiring Remotely in USA
125K-185K Annually

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As a Remote Response Associate, you will handle high-volume inbound calls for roadside assistance, providing empathetic support and coordinating service dispatch to ensure customer safety and satisfaction.
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About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.

Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.

Role Description and Mission:

Designs, develops, and maintains logical designs of mission critical enterprise application systems and services that leverages Restful services and serverless architecture.  Ensures that application and services designs align with our strategic technology direction and mission of helping stranded motorists digitally connect to our platform.  Recommends strategies for improving system applications and services with a focus on ease of deployment, security, reliability, stability, availability and performance.  These include:

  • Independently analyzing and resolving production problems, assessing risk and alternatives as appropriate and implementing pragmatic roadmaps that lead to durable solutions
  • Evaluating and interpreting requirements to design, develop and implement appropriate capabilities·
  • Performing code reviews, identifying potential issues to reduce technical debt and providing coding best practice recommendations
  • Taking ownership of tasks and delivering with limited supervision while using own discretion to seek help when necessary
  • Inspiring and mentoring your engineering colleagues – especially junior engineers in your charge
  • Continually champion improvement by identifying ways to raise the quality bar of the team, systems, and organization around you
Key Outcomes: 
  • Deliver products/systems through their full life cycle, from idea conception, technical planning, implementation, launch, measurement, and maintenance/iteration.
  • Contribute to developing a strong culture of quality, availability, and security through attention to detail and by supporting industry leading best practices.
  • Drive optimal solution design collaborating with product owners, architects, operations, client services, and cross-functional teams to move fast on creating solutions to client and business problems and as well as be able to identify and act on new opportunities.
Qualifications - Skills, Education and Experience:
  • BS degree in CS, Engineering, Mathematics or equivalent practical experience
  • Experience building large, complex systems, particularly web services, RESTful APIs, and continuous integration and delivery.
  • 10+ years software application development and design experience
  • Proficient in Python and Javascript, HTML, and CSS
  • C#/Java Experience
  • Understand fundamental design principles behind a scalable application
  • Prior experience collaborating with Product Managers and Owners.
  • Create database schemas that represent and support business processes, experience with one or more of PostGres SQL, Oracle, SQL Server, MongoDB, DynamoDB
  • Familiarity with AWS or Azure

Preferred Qualifications

  • Experience with microservice and serverless architectures
  • Experience with Angular and/or React
  • Deep understanding and practical experience implementing and optimizing CI/CD pipelines, including extensive use of tools like GitHub Actions, Jenkins, GitLab CI, etc.
Hiring In:
  • United States:  AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA 

The anticipated closing date to submit applications for this role is August 15th, 2025.

The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.

National Pay Range
$125,000$185,000 USD

Life at Agero:

At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.

Benefits Built for Well-being: 

Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:

  • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
  • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
  • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
    • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
  • Family Support: Parental planning benefits to assist associates through life’s milestones.
  • Bonus/Incentive Programs

Join Agero and experience a workplace that invests in your success both personally and professionally.

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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