Privacy Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal. 

Job Summary:

Independence American Insurance Company (IAIC) is seeking a Privacy Manager.  The Privacy Manager ensures the organization complies with privacy laws by conducting privacy impact assessments, audits, and maintaining privacy policies. Key responsibilities include collaborating with IT and security teams, monitoring privacy legislation, providing staff training, managing privacy rights requests, and investigating privacy breaches. The role also involves advising on privacy risks for new products, working with vendors to ensure privacy compliance, and engaging with customers to address privacy concerns. The Privacy Analyst ensures accountability and transparency in all privacy practices.

Job Location: Remote

Main Responsibilities:     

• Conducting thorough privacy impact assessments and audits to evaluate compliance with privacy laws and regulations.
• Developing, implementing, and maintaining comprehensive privacy policies and procedures in alignment with legal requirements and industry best practices.
• Collaborating with IT and security teams to ensure that data protection measures are effectively integrated into technology platforms and business processes.
• Monitoring changes in privacy legislation and adapting company policies to maintain compliance.
• Providing guidance and training to staff on privacy matters, including data handling and breach response protocols.
• Assisting with the management of privacy rights requests, ensuring timely and compliant processing.
• Investigating and responding to privacy incidents and breaches, including coordinating with legal and communication teams as necessary.
• Advising on privacy implications during the development and launch of new products or services.
• Collaborating with vendors and third parties to ensure their practices align with the organization's privacy standards.
• Conducting regular privacy risk assessments and recommending mitigating strategies to management.
• Documenting and maintaining records of all privacy-related processes and decisions for accountability and audit purposes.
• Engaging with customers or clients to address privacy concerns and enhance transparency around data practices.

Basic Qualifications: 

• Leading strategic privacy risk assessments and mitigation efforts
• Managing complex privacy projects and cross-functional initiatives
• Providing expert advice on privacy laws and regulatory changes
• Shaping and influencing the organization's privacy strategy and policies
• Driving the integration of privacy considerations into business operations
• Mentoring junior privacy team members and fostering a culture of privacy awareness

Certifications Preferred:

• International Association of Privacy Professionals (CIPP/US, CIPP/E, CIPT, AI Governance)
• Relevant Privacy and AI certification

Education/Experience:

• Bachelor’s Degree  or equivalent in experience
• 10 years of experience

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)