Procurement Director

Essential Functions:

• Develops and implements transformative and comprehensive procurement strategy that aligns with company goals and objectives. Provides strategic oversight and leadership for the development and delivery of procurement training programs, cultivating strong cross-departmental relationships.

• Manages processes to enable an effective supplier lifecycle, including identifying and evaluating potential suppliers, contract-related document management, issue and dispute management, service performance management, and offboarding, while ensuring compliance with regulatory requirements.

• Serves as subject matter expert and escalation point for supplier issues, ensuring timely resolution and adherence to policies.

• Leads spend analysis and reporting to identify cost-saving opportunities, improve terms and conditions, and support fiscal responsibility.

• Collaborates with business units to align organizational initiatives and business needs with supplier products/services, and Legal to negotiate contracts and ensure regulatory compliance.

• Collaborates with appropriate business units (such as InfoSec, IT, Privacy, Innovation, Supplier Risk Management, and Legal) to achieve an effective and efficient management of supplier relationships throughout the supplier lifecycle.

• Strengthens governance of procurement framework, while supporting supplier risk management.

• Directs selection and implementation of procurement technologies to enhance efficiency in contract management, spend analysis, and supplier performance tracking.

• Creates dashboards and scorecards for leadership and board reporting; presents insights and recommends improvements based on data and industry trends.

• Drives continuous improvement and innovation by researching best practices, implementing enhancements, and leading special projects.

• Leads and develops the procurement team through coaching, performance management, succession planning, and fostering an inclusive, innovative culture.

Education & Experience:

The education and experience below are required for the job unless labelled as preferred:

• Bachelor’s degree, preferably in finance, business administration, risk management, or related field, or equivalent relevant experience

• Ten years of experience in progressively responsible roles within supplier management, sourcing, procurement, or supply chain management or related experience

• Prior people leadership experience

• Prior project management or coordination, or related experience

• Prior property and casualty insurance experience preferred

• Relevant industry certification(s) or designation(s) preferred

• Prior Workday Strategic Sourcing experience preferred

Knowledge, Skills & Abilities:

The knowledge, skills and abilities below are required for the job unless labelled as preferred:

• Excellent knowledge of each stage of the supplier lifecycle

• Ability to collaborate with and build relationships with stakeholders at all levels

• Superior negotiation skills

• Excellent written and verbal communication skills

• Strong knowledge of insurance practices and disciplines preferred

• Ability to lead training for business units

• Strong leadership skills

• Excellent analytical, investigative, and problem-solving abilities

• Ability to continuously identify and execute improvement opportunities

• Strong attention to detail, multi-tasking, organizational, and project management skills

• Ability to exercise discretion and maintain confidentiality of sensitive information