At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
We are looking for an experienced, detail-oriented, and highly collaborative Procurement Manager to join our team. Reporting directly to the Senior Director of Procure-to-Pay, this position sits within the Finance Operations function. In this role, you will lead complex contract negotiations, optimize our overarching procure-to-pay operations, and directly manage a team of two individuals. We operate in a fast-paced technology environment, so strong operational experience in the SaaS industry is highly preferred.
You will also be the primary owner from the Procurement side of our contracting and purchasing systems. We utilize Ironclad for our Contract Lifecycle Management (CLM), which is fully integrated with Coupa for our procure-to-pay workflows. A candidate with hands-on operational experience navigating and optimizing these two systems will thrive in this role.
WHAT YOU'LL DO
- Team Leadership: Manage, mentor, and develop a team of procurement and contracts administration professionals, providing cross-functional guidance on purchasing workflows, negotiation strategies, operational efficiency, company policies, and career growth
- Complex Negotiations: Review, and negotiate a wide variety of commercial agreements, including SaaS agreements, Master Services Agreements (MSAs), Statements of Work (SOWs), Non-Disclosure Agreements (NDAs), and Data Processing Agreements (DPAs)
- System Optimization: Act as the subject matter expert for our contracting and purchasing tools. Oversee the contract workflow in Ironclad and ensure seamless integration and operational data flow with Coupa for our procure-to-pay (P2P) processes
- Cross-Functional Collaboration: Partner closely with Legal, Finance, Security, and internal business stakeholders to ensure contracts and vendor purchases align with company risk tolerance, budget, and business objectives
- Process Improvement: Continuously identify opportunities to streamline both the contract lifecycle and the procurement intake process, reducing bottlenecks and improving the speed of execution without compromising on risk management or operational excellence
WHO YOU ARE
- Education: Bachelor’s degree in Business Administration, Finance, Supply Chain, or a related field
- Experience: 3+ years of experience in procurement, contract management, commercial operations, or a related field, with a heavy emphasis on operational workflows and negotiating complex agreements
- People Management: Proven experience directly managing and coaching direct reports, with the ability to lead professionals across both procurement and contract administration functions
- Negotiation Skills: Exceptional negotiation skills with a deep understanding of commercial legal terms, risk allocation, and standard contracting principles
- Communication: Excellent written and verbal communication skills, with the ability to translate complex legal and procurement jargon into clear, actionable business advice for stakeholders
Preferred Qualifications
- SaaS Industry Experience: Strong background working within the SaaS or software industry, with a solid understanding of software licensing, subscription models, and privacy/data security standards
- System Expertise: Hands-on, administrative-level experience with Ironclad (or a similar CLM) and Coupa (or a similar P2P system). Experience managing the integration and data mapping between the two is a massive plus
- Agility: Ability to thrive in a high-growth, fast-paced environment while managing competing priorities
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,100- $151,500/year, with an expected On Target Earnings (OTE) between $134,700- $168,300/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Top Skills
Braze Chicago, Illinois, USA Office
Braze Chicago Office
1 N State Street, Chicago, IL, United States
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