The Product Consultant facilitates workshops, collaborates with stakeholders, conducts user research, and creates product requirements while guiding product direction and development.
Callibrity is based in Cincinnati, Ohio. This role is remote based but must work on U.S. Eastern or Central Time working hours. Will not consider non-US based candidates.
Callibrity is a developer owned and managed custom software development consulting company that is dedicated to creating quality software using modern technologies and adding unquestionable business value to companies across multiple industries and verticals. We are problem solvers...people who like a challenge and enjoy working with modern tech stacks. We offer an incredibly collaborative culture and enjoy solving complex problems with our clients.
At Callibrity, our Product Consultants are embedded partners, working alongside stakeholders, users, and technical teams to identify the right problems and ensure the right solutions are designed, built, and delivered. We don’t just “gather requirements”; we uncover opportunity, clarify direction, and help teams move forward with confidence.
The Product Practice at Callibrity takes a holistic approach to product consulting. We blend research, strategy, design thinking, and product definition into a unified practice. We collaborate closely with development throughout the delivery process to ensure the original vision is executed effectively, and we adjust along the way to reflect real-world constraints and user insights.
Who You Are:
You are a multi-disciplined consultant with a strong foundation in user-centered product thinking. You’re comfortable facilitating workshops, interviewing users, mapping flows, iterating on wireframes, and shaping product roadmaps. You know how to balance business goals, user needs, and technical feasibility, and you're energized by client collaboration.
You're not afraid of ambiguity, and you believe the best outcomes come from shared understanding and clarity up front. You take ownership, communicate clearly, and think strategically, even when you're deep in the details.
You're not afraid of ambiguity, and you believe the best outcomes come from shared understanding and clarity up front. You take ownership, communicate clearly, and think strategically, even when you're deep in the details.
Responsibilities:
- Facilitate workshops to align stakeholders, prioritize needs, and establish product direction
- Lead or support user and stakeholder interviews, usability testing, and field research
- Help our clients gain clarity and confidence in their product decisions so they can advocate for their product internally and guide it forward effectively
- Regularly present work to stakeholders, collect feedback, and iterate
- Document findings and translate them into actionable insights and concepts
- Create user flows, product flows, wireframes, and click-through prototypes to visualize the solution and guide development
- Define, prioritize, and write product requirements and tickets with clear context and rationale
- Collaborate with development throughout the build process to ensure feasibility, clarity, and alignment
- Identify friction points in interaction, experience, or process, and recommend improvements
- Work with the Product Practice Director to evolve our approach to product foundations (Discovery), definition, and alignment, and to share best practices and continuous improvements across teams
What Success Looks Like:
- You build trust with clients
- You uncover underlying problems, not just stated requests, demonstrating the value of holistic product consulting
- You help teams move from ambiguity to action
- You create alignment across business, technical, and user perspectives
- You help development estimate and execute work with clarity
Requirements:
- A minimum of 3 years of experience in product consulting, UX design, product strategy, or similar.
- Experience with digital products (web, mobile, and/or SaaS)
- Strong facilitation, communication, and collaboration skills
- Familiarity with white boarding tools (Miro, FigJam)
- Experience with wire framing and prototyping tools (e.g., Figma, Axure, ProtoPie)
- Ability to plan and conduct research (qualitative and quantitative)
- Ability to create product roadmaps and high-level estimates
- Skilled at writing and refining user stories and product requirements
- Comfortable navigating ambiguity and shifting priorities
- Strong stakeholder management and client-facing presence
- Ability to work independently and as part of a cross-functional team
Bonus Points For…
- Consulting or agency experience
- Hands-on development experience (HTML, CSS, JavaScript, JS frameworks, etc.), and/on insight into how digital products are made
- Experience with accessibility (a11y), heuristic reviews, or analytics interpretation
- Experience leading and working within Agile or Scrum teams – and knowing when flexibility matters more than ceremony
- For senior+ levels: mentoring, public speaking, or thought leadership
Benefits of Being a Callibrity Consultant:
- Health/Vision/Dental insurance effective first day of employment
- 401k match vested immediately
- Profit Sharing Bonus
- Annual professional development stipend ($1,500)
- Paid parental leave
- Paid bench time
- Paid flex time for training, blogging, speaking engagements, and thought leadership
- Paid time off (3–5 weeks depending on level) + 8 holidays
- Competitive industry salary
- Lunch and learns
- Team building events
- Small company feel with the stability of a proven business model
- High employee retention and satisfaction (One of Cincinnati’s Best Places to Work!)
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