Product Director
The Opportunity
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter. The importance of them is expanding rapidly as the industry continues to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more.
At Vivid Seats, you will have the opportunity to work with the flexibility and the speed of a startup while operating at massive, profitable scale. We keep our teams lean, giving every single employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications daily. Your ideas are heard and implemented, your hard work rewarded. Being a part of our team means that you have the ability to drive impact and own the innovation that allows us to connect our tens of millions of unique monthly users to the memorable experiences that live events create.
As the Product Director you will have end to end ownership of the customer journey and the opportunity to make every part of their experience special. You will have complete accountability of an entire product line, including setting the strategy, defining KPIs, prioritizing the road map, and delivering the product to market. We will look to you to execute with speed and agility as part of a small, focused team, including direct access to founders and cross functional partners enabling you to make key decisions quickly.
You will wake up every day obsessed with how to influence and bring new features to market, manage them over time, and deliver business results. You will also define best practices and drive improvements in all aspects of product delivery, including taking ownership of identifying challenges and applying solutions. Above all, you will spend your days obsessed with our users, viewing every decision through hyper customer centricity lenses and ensuring that we champion to the best decision.
To be Successful, You'll Need
What We Offer
We are passionate about creating memorable experiences for our fans… and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, generous benefits package and Flex PTO policy plus a variety of workplace perks. The most exciting one: We offer our employees $100 worth of credits each month to spend on Vivid Seats tickets along with promotional discounts. At the heart of it, we are all fans of great live events. We want to help you get there more often.
Location
111 N Canal Suite #800
Chicago, IL 60606
PM18