You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
Job Summary
As a Product Manager in Corporate Technology Operations you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You will serve as the voice of the customer, own and refine the product backlog, and partner closely with engineering to deliver high-quality outcomes. You will also lead the elicitation and validation of business requirements and apply analytics across diverse datasets. Hands-on ownership of executive dashboards and conversational analytics is essential. You will highlight the right KPIs, enable intuitive drilldowns, and craft clear narratives that support decision-making—with a strong focus on clarity, signal-to-noise ratio, and actionability.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Product strategy and vision: Define and communicate a customer-centric vision and outcome-driven roadmap for an enterprise-wide Corporate Technology product; align priorities across a highly matrixed environment
- Backlog ownership and delivery enablement: own, maintain, and prioritize the product backlog; write clear, testable user stories and acceptance criteria; lead refinement, sprint planning, and release planning with engineering and UX
- Requirements and solution design: Lead the elicitation, documentation, and validation of business requirements; create process and data flow diagrams, and specifications
- Data-driven decisioning: Utilize analytics to extract insights from large, heterogeneous datasets; quantify problem size, expected value, and success criteria; partner with UX/Design to feed insights into the roadmap
- UAT and quality: Translate requirements into acceptance tests; support UAT planning and execution; triage defects; drive continuous improvement to reduce rework and production issues.
Required qualifications, capabilities and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Executive Dashboarding and Conversational Analytics: Lead the lifecycle of dashboarding and executive reporting products— standardize metric definitions, ensure data quality and reliability, and deliver intuitive visualizations; manage change control and adoption with senior stakeholders
- Advanced knowledge of the product development lifecycle and requirements engineering; proven leadership across discovery, ideation, strategic development, requirements definition, and value management
- Proficiency in backlog ownership, prioritization frameworks (e.g., RICE, WSJF), and writing high-quality user stories and acceptance criteria
- Experience working with data products, including semantic/metric layer design, data contracts and governance, quality and lineage
- Hands-on experience with AI-powered conversational product workflows and interfaces such as Databricks Genie spaces
- Analytical skills: proficiency in data analysis using SQL, Excel, RStudio or BI tools applied to diverse datasets
Preferred qualifications, capabilities and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Discovery and research: working knowledge of discovery best practices to uncover problems and opportunities; synthesize customer, stakeholder, and data insights into epics, features, and iterations that maximize value
- Stakeholder management and communication; ability to influence across product, engineering, data, design, risk/control, and operations in a complex, matrixed organization
- Experience with enterprise data platforms and pipelines (e.g., data lake/lakehouse, data mesh, streaming), and familiarity with data governance, lineage, and privacy/compliance in largescale environments
- Working knowledge of one or more of the following: Jira or Azure DevOps, Confluence, SQL and/or BI platforms (e.g., Tableau)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
JPMorganChase Chicago, Illinois, USA Office
Chicago, IL, United States
Similar Jobs
What you need to know about the Chicago Tech Scene
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
