Own product areas from discovery through launch, translating company strategy into prioritized initiatives and measurable outcomes. Lead customer discovery, define requirements, prioritize roadmaps, align cross-functional stakeholders, and partner with Engineering, Success, Sales, Marketing, and Leadership. Improve product operations, support launches and monetization, document decisions, and shape scalable, intuitive product experiences in a remote B2B SaaS environment.
We’re looking for a Product Manager to lead high-impact product initiatives across TestAssure’s platform. In this role, you’ll operate as a senior individual contributor who combines strategic product thinking with strong execution leadership. You’ll own complex problem spaces end-to-end—driving product direction, aligning stakeholders, and delivering measurable customer and business outcomes.
This is a great role for someone who thrives in a lean environment, enjoys ambiguous challenges, and can work closely with engineering, services, go-to-market teams, and leadership. In this role, you will also build and shape how the Product team will operate and collaborate at TestAssure.
What You’ll Do
- Own key product areas from discovery through launch and iteration, with clear success metrics.
- Translate company strategy into product initiatives, and prioritized work.
- Lead customer discovery, synthesize feedback, and use data to identify opportunities.
- Define product requirements and shape solutions in partnership with Engineering and Success.
- Drive alignment across stakeholders (Sales, Customer Success, Marketing, Support, Leadership).
- Support and improve product foundations (scalable product ops processes and tooling)
- Partner with GTM teams on positioning, pricing/packaging considerations, launches, and enablement.
- Ensure product experiences are scalable, intuitive, and measurable—balancing UX, tech constraints, and business needs.
- Create clear documentation: product briefs, requirements, decision docs, and release notes/announcements
- Interact with other product team members working together to raise the bar on craft, clarity, and customer-centric decision-making.
What Success Looks Like (First 3-6 months)
- You own a major product bet or cross-team initiative that produces measurable impact (revenue, adoption, retention, efficiency).
- Initiatives and delivery cadences are smoother: priorities are crisp, decisions are documented, and outcomes are measurable.
- Teams trust your product judgment and clarity of direction.
- You strengthen our product culture through better discovery, experimentation, stakeholder alignment and improved ways of work
Requirements
What We’re Looking For
- 4+ years of PM (and/or PO experience), including SaaS/B2B or Enterprise background
- Proven track record shipping successful products as an individual-contributor in high-ownership, fast-paced environments.
- Track record of leveraging excellent UX instincts to simplify complex systems into intuitive, user-friendly experiences
- Strong product craft across discovery, road mapping and prioritization, execution planning, and data-informed decision making, with the ability to structure ambiguous problem spaces into actionable plans
- Uses AI tools to rapidly prototype and iterate on designs in collaboration with stakeholders
- Comfortable navigating technical debate and articulating the rationale behind product decisions with engineering, including scoping and technical constraints (no coding required)
- Excellent communication and stakeholder management, able to explain tradeoffs clearly to technical and non-technical audiences alike
- Experience leading change management, influencing team behavior and workflows without formal authority
- Familiarity with product analytics tools, experimentation, and customer research workflows
Nice to Have
- Experience with Workforce Management or similar environments
- Experience in QA tools/workflows or automation platform products
- Experience in designing and delivering AI/LLM based products
- Experience supporting pricing/packaging, monetization, or growth initiatives
- Experience in standing up data/insights foundations contributing to product success
- Prior experience at a startup or company under ~100 employees
Benefits
Why Join Us
- High impact role with visibility across the business.
- Opportunity to shape product strategy and execution in a growing SaaS company.
- Direct access to customers and company leadership.
- A collaborative, pragmatic team that values outcomes over process.
- Low egos, PE-backed, remote team (US and CA), health insurance, 401(k) employee match.
- Compensation is expected to be in the range of $110,000 to $140,000 USD. Remuneration and title will be based on experience, qualifications, and geographic location.
Location: Remote, North America, Eastern Time Zone working hours
Type: Full-time
Reports to: Head of Product
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage enterprise customers after implementation, helping them achieve business value from Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, explain platform capabilities, resolve barriers, and mentor Customer Success and Support teams. Collaborate with Sales, Support, Sales Engineering, Product, and Engineering while supporting customers across transportation, utilities, field services, and other physical-operation industries.
Top Skills:
Internet Of Things (Iot)SaaS
Artificial Intelligence • Fintech • Information Technology • Marketing Tech • Payments • Social Impact • Software
Leads and builds Donorbox’s product marketing function, owning positioning, messaging, product-led growth, launches, enablement, competitive intelligence, and performance measurement. Partners with Product, Sales, Customer Success, and Marketing to drive acquisition, conversion, retention, and expansion. Manages one direct report, establishes scalable processes and KPIs, influences roadmap priorities, and presents data-driven insights to executive leadership.
Top Skills:
Product-Led Growth (Plg)SaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead and develop a Canada Scaled Customer Success team to drive onboarding, adoption, expansion, and renewals via digital scale programs. Hire and coach CSMs, manage KPIs/OKRs, improve processes and tooling, collaborate cross-functionally, and escalate high-stakes customer moments to ensure measurable customer outcomes.
Top Skills:
CRMCs PlatformDigital Engagement ToolsGainsightProduct AnalyticsTotango
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
