Product Manager

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. 

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more. 

• Loans Funded: $30 billion in loans funded
• Homes financed: 100,000+ projects funded for our customers across the country
• Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 500 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them. 

Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

We're looking for a Product Manager to own the systems that keep Kiavi's loans running after they close: servicing, payments and money movement, valuations, and the vendor integrations behind them. Our internal teams (Servicing, Treasury, Capital Markets, and Operations) are your customers, and the borrowers they serve feel every improvement you ship. You'll own end-to-end execution across several products at once, work independently day to day, and partner with product leadership on the broader roadmap.

• Own the back office: Drive products that move real money and real loans: borrower payments, bank account verification, appraisals and inspections, and the data feeds our capital and servicing partners depend on.

• Execute end-to-end: Take projects from early conception through design, development, launch, and post-launch measurement.

• Automate with AI and modern tooling: Find where automation and AI can take manual work off our operations teams, and where a simpler software fix is the better answer.

• Collaborate & facilitate: Collaborate with a dedicated engineering team, driving requirements and engineering prioritization.

• Scale impact: Manage multiple products in different phases of their lifecycle in parallel, from new integrations to keep-the-lights-on improvements.

• Roadmap & backlog: Turn internal and borrower pain points into a prioritized roadmap. Balance new initiatives with production support and operational improvements, and keep a live, refined backlog.

• Money movement & integrations: Partner with Treasury and engineering on bank and payment integrations (ACH, wires, account verification), and with vendors on appraisal, inspection, insurance, and servicing data feeds. Attention to detail is critical as a small mistake means a bounced payment or money movement issue.

• Operational excellence: Triage production support issues to tell real bugs from expected behavior, find the root cause, and turn recurring manual workarounds into product improvements.

• AI product development: Identify where AI meaningfully beats traditional software for our operations teams, and navigate edge cases, accuracy, and adoption.

• Data & metrics: Use data to size problems, model ROI, and define and track success metrics for your areas, including operational metrics such as automation rates, error rates, and time saved.

• Cross-functional leadership: Lead Servicing, Treasury, Capital Markets, Compliance, and Operations stakeholders toward a shared roadmap, and communicate decisions and tradeoffs clearly.

• Experience: 2 - 4 years of relevant experience in product management or a related field. You've completed multiple release cycles and product lifecycles as a PM.

• Domain knowledge: A good understanding of lending, real estate, and industry dynamics. Experience with loan servicing, payments, or financial operations is a strong plus.

• Technical fluency: Comfortable working closely with engineers on integrations, data models, and APIs, and able to read data well enough to answer your own questions.

• AI awareness: A solid grasp of foundational AI concepts, and the judgment to know when (and when not) to apply them.

• Analytical skills: Strong strategic thinking, data analysis, and prioritization. You weigh tradeoffs well, especially between new work and operational risk.

• Communication & leadership: Excellent communication and stakeholder management, including with non-technical operations teams.

• Autonomy: Able to work fully independently on most day-to-day responsibilities, while taking guidance on high-level strategic roadmaps.

• Experience with loan servicing systems, payment rails (ACH/wire), bank APIs, or vendor integrations.

• Experience working at a fast-growing startup, especially in FinTech or PropTech.

• Experience defining success metrics for automation, machine learning, or generative AI features.

• Experience vibe coding your own projects or for work.

• A technical degree (CS, EE, etc.) or equivalent work experience in a product development-driven environment.

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $140K - $200K. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits.

Protect yourself from recruitment scams:

• If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com. 
• You will never be asked for payments of any kind during the process.
• We also never communicate with candidates via Whatsapp at any point during the recruitment process. 
• We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
• You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.